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Walmart Customer Service Chat Jobs (NOW HIRING)

INCPG

Walmart Customer Lead

Denver, CO

Lead and Directs Customer field level penetration and store selling. Job Responsibilities * Become the trusted partners in product category with Walmart and Sam's Club Store Operation Teams * Semi ...

INCPG

Walmart Customer Lead

Chicago, IL

Lead and Directs Customer field level penetration and store selling. Job Responsibilities * Become the trusted partners in product category with Walmart and Sam's Club Store Operation Teams * Semi ...

INCPG

Walmart Customer Lead

Denver, CO

Lead and Directs Customer field level penetration and store selling. Job Responsibilities * Become the trusted partners in product category with Walmart and Sam's Club Store Operation Teams * Semi ...

INCPG

Walmart Customer Lead

Chicago, IL · On-site

Lead and Directs Customer field level penetration and store selling. Job Responsibilities * Become the trusted partners in product category with Walmart and Sam's Club Store Operation Teams * Semi ...

INCPG

Walmart Customer Lead

Parsippany, NJ

Lead and Directs Customer field level penetration and store selling. Job Responsibilities * Become the trusted partners in product category with Walmart and Sam's Club Store Operation Teams * Semi ...

INCPG

Walmart Customer Lead

Parsippany, NJ

Lead and Directs Customer field level penetration and store selling. Job Responsibilities * Become the trusted partners in product category with Walmart and Sam's Club Store Operation Teams * Semi ...

ThriftBooks

Customer Service Representative

Dallas, TX · On-site

$15/hr

Engage with customers across various support channels such as phone, chat, and email * Promptly provide product information, troubleshoot issues, recommend products/services, and resolve complaints

Bimbo Bakeries USA

Vice President Customers

Bentonville, AR

$121K - $155K/yr

The Vice President of Walmart Customer Team is responsible for the profitable growth of Bimbo USA interests throughout the United States and is expected to design, develop, and execute the Walmart ...

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Walmart Customer Service Chat information

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How much do walmart customer service chat jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for walmart customer service chat in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Walmart Customer Service Chat job?

A Walmart Customer Service Chat job involves assisting customers through online chat to resolve inquiries about orders, returns, refunds, product availability, and other concerns. Representatives provide quick and efficient support while ensuring customer satisfaction. This role requires good communication skills, problem-solving abilities, and familiarity with Walmart's policies and services.

What are the key skills and qualifications needed to thrive in the Walmart Customer Service Chat position, and why are they important?

To thrive as a Walmart Customer Service Chat representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer service software, live chat platforms, and basic computer skills are typically expected. Patience, empathy, and the ability to multitask help individuals excel in providing efficient and positive customer experiences. These skills are essential for quickly resolving customer inquiries and maintaining Walmart’s reputation for excellent service.

How to be a Walmart chat agent?

To become a Walmart customer service chat agent, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or chat platforms. The role involves handling customer inquiries via online chat, often requiring familiarity with Walmart's systems and policies. Applicants usually apply through Walmart's careers website and may undergo training before starting the position.

What are some common challenges faced by Walmart Customer Service Chat representatives, and how are they addressed?

Walmart Customer Service Chat representatives often handle multiple customer conversations at once and may encounter complex or dissatisfied customer inquiries. To support team members, Walmart provides thorough training on internal systems and ongoing access to resources for escalations or tricky questions. The work environment emphasizes teamwork, allowing representatives to collaborate or seek help from supervisors when needed. Continuous feedback and coaching help employees develop their customer service skills and manage challenging situations effectively, ensuring both personal growth and high-quality customer support.

More about Walmart Customer Service Chat jobs
What cities are hiring for Walmart Customer Service Chat jobs? Cities with the most Walmart Customer Service Chat job openings:
What are the most commonly searched types of Walmart Customer Service Chat jobs? The most popular types of Walmart Customer Service Chat jobs are:
What states have the most Walmart Customer Service Chat jobs? States with the most job openings for Walmart Customer Service Chat jobs include:
What job categories do people searching Walmart Customer Service Chat jobs look for? The top searched job categories for Walmart Customer Service Chat jobs are:
Walmart Customer Service Chat jobs near you
Infographic showing various Walmart Customer Service Chat job openings in the United States as of June 2026, with employment types broken down into 26% Full Time, 71% Part Time, and 3% Temporary. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Chat Team Representative

Etrailer

Wentzville, MO

$18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Customer Service Chat Team Representative

Missouri - Wentzville, MO 63385

Overview

Position Type Full Time Travel Percentage None Category Customer Service

Description

Customer Service Chat Representative

Level: Entry Job Location: Missouri - Wentzville, MO Position Type: Full Time Starting Rate: $18.00 Job Shifts: Full Time Schedule - typically working one out of every three weekends - Shifts from 9am-5:30pm and 11am-7:30pm

Customer Service Chat Representative - Join Our Adventure!

Are you passionate about helping others and eager to learn new things? Do you enjoy fast-paced environments and making a positive impact? If so, we'd love for you to join our growing team at etrailer.com!

At etrailer.com, we're dedicated to guiding our neighbors (our customers) on their journeys—whether it's camping, traveling, towing, or any other adventure. Our Customer Service team is the heartbeat of our company, and we rely on you to create personalized experiences at every step of the journey.

What You'll Do:

  • Serve our Neighbors: Communicate with neighbors via chat to assist with a range of inquiries and provide personalized solutions.
  • Build Strong Connections: Establish lasting relationships with our neighbors, ensuring every chat is an opportunity to offer thoughtful recommendations and guidance tailored to their needs.
  • Use Technology & Resources: Work with computers and a variety of tools to process orders, track neighbor details, and enhance the neighbor's experience with us.
  • Collaborate for Success: Partner with teammates to solve challenges, improve processes, and ensure every neighbor feels valued and heard throughout their journey.
  • Stay Curious & Learn: Continuously seek out opportunities to improve your role, refine your product knowledge, and enhance the neighbor experience.
  • Own the Experience: Take responsibility for ensuring every interaction—whether it's assisting with a product inquiry or supporting an order—is positive and memorable for our neighbors.

What We Offer:

  • Competitive Pay: Starting at $18/hour with opportunities for growth.
  • Location: Conveniently located in Wentzville, MO near Highways 40, 61, 64, and 70.
  • Learning & Growth: Continuous hands-on training, collaboration, and a Peer Mentor program to help guide your journey.
  • Cool Perks: Fun company events, access to borrow outdoor gear, adjustable desks, and a bright, open office with plenty of natural light.
  • Benefits: Paid holidays, paid vacations, 401k matching, medical, vision, dental, and more!

Who You Are:

  • Passionate about helping others and providing top-notch service.
  • Enthusiastic about the outdoors—camping, traveling, towing, trailers, or any adventure!
  • A team player who enjoys collaborating and learning.
  • Eager to grow and develop both personally and professionally.

Ready to embark on a fulfilling journey with us? Apply today and let's make an impact—together!

Apply