ZipRecruiter

Log In

1

Walmart Customer Service Chat Jobs (NOW HIRING)

Highmark Health

$86 - $139/hr

... service, contact center, conversational AI, chat, voice, and digital interaction data across ... Identify and drives both cross-product and cross-customer value and shared learnings. * Own the ...

New

Augment CXM

Customer Success Manager

San Francisco, CA · On-site

Experience with Contact Centers, Customer Service, Chat software, Enterprise software strongly preferred. * Passionate about the customer's success. * A Team Player: You work well with a team and are ...

Robert Half

Customer Service Representative

Plymouth, MN · On-site

$19 - $24/hr

Responsibilities: * Assist customers through live chat and inbound phone conversations, providing timely support and clear answers to service and product-related questions. * Enter and update orders ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsWalmart Customer Service Chat Jobs

Walmart Customer Service Chat information

See salary details

$9

$18

$26

How much do walmart customer service chat jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for walmart customer service chat in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Walmart Customer Service Chat?

A Walmart Customer Service Chat job involves assisting customers through online chat to resolve inquiries about orders, returns, refunds, product availability, and other concerns. Representatives provide quick and efficient support while ensuring customer satisfaction. This role requires good communication skills, problem-solving abilities, and familiarity with Walmart's policies and services.

What are the key skills and qualifications needed to thrive in the Walmart Customer Service Chat position, and why are they important?

To thrive as a Walmart Customer Service Chat representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer service software, live chat platforms, and basic computer skills are typically expected. Patience, empathy, and the ability to multitask help individuals excel in providing efficient and positive customer experiences. These skills are essential for quickly resolving customer inquiries and maintaining Walmart’s reputation for excellent service.

What are some common challenges faced by Walmart Customer Service Chat representatives, and how are they addressed?

Walmart Customer Service Chat representatives often handle multiple customer conversations at once and may encounter complex or dissatisfied customer inquiries. To support team members, Walmart provides thorough training on internal systems and ongoing access to resources for escalations or tricky questions. The work environment emphasizes teamwork, allowing representatives to collaborate or seek help from supervisors when needed. Continuous feedback and coaching help employees develop their customer service skills and manage challenging situations effectively, ensuring both personal growth and high-quality customer support.

How do you become a Walmart customer service chat agent?

To become a Walmart customer service chat agent, candidates typically need to apply through Walmart's careers website, complete an online application, and pass a skills assessment. Prior experience in customer service and strong communication skills are often preferred, and training is provided once hired.
More about Walmart Customer Service Chat jobs

What cities are hiring for Walmart Customer Service Chat jobs?

Cities with the most Walmart Customer Service Chat job openings:

What are the most commonly searched types of Walmart Customer Service Chat jobs?

The most popular types of Walmart Customer Service Chat jobs are:

What states have the most Walmart Customer Service Chat jobs?

States with the most job openings for Walmart Customer Service Chat jobs include:

What job categories do people searching Walmart Customer Service Chat jobs look for?

The top searched job categories for Walmart Customer Service Chat jobs are:

Walmart Customer Service Chat jobs near you
Infographic showing various Walmart Customer Service Chat job openings in the United States as of August 2026, with employment types broken down into 13% Full Time, and 87% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Solutions Specialist

Husqvarna Group

Olathe, KS • On-site

Full-time

Re-posted yesterday

Key responsibilities

  • Manage the end-to-end processing of GAF orders, ensuring accuracy and urgency.

  • Collaborate with internal departments and serve as the primary contact for high-volume distribution customers to support customer needs.

  • Drive resolution of open cases, partner with customers on issues like mis-shipments and back-orders, and manage the chat-based customer solutions function.

Job description

Last date to apply:
We are continuously accepting applications
Are you ready to be the heartbeat of customer success? Husqvarna Construction in Olathe, KS is seeking a dynamic Subject Matter Expert to lead with purpose in our Customer Solutions Department. This role is all about building strong customer relationships, supporting our frontline representatives, and stepping in with confidence when special handling is needed.
You'll be the go-to expert for urgent customer requests, a strategic partner to management in identifying growth opportunities, and a key player in special initiatives like leasing orders and promotional processing. Whether backing up call queues or driving department-wide improvements, you'll bring energy, precision, and a passion for delivering exceptional service.
RESPONSIBILITIES
Case Processing (60%)
  • Own and manage the end-to-end processing of GAF (Great American Finance) orders with accuracy and urgency
  • Collaborate cross-functionally with internal departments to ensure seamless customer experiences
  • Leverage deep product knowledge to make informed recommendations that align with customer needs
  • Deliver clear, confident technical guidance on product functionality and website navigation
  • Respond promptly and professionally to customer and sales rep inquiries via email
  • Efficiently retrieve and distribute invoices and packing lists upon request
  • Lead real-time customer engagement through proactive management of the Customer Service Chat platform
  • Serve as the primary point of contact for high-volume distribution customers, ensuring tailored support
  • Provide backup coverage for phone queues, maintaining service continuity during peak times

Administrative (15%)
  • Maintain high-quality CRM data by documenting detailed, accurate records of all customer interactions
  • Perform ongoing account maintenance to ensure CRM reflects current and actionable customer information
  • Support customer account updates and changes with precision and timeliness

Issue Resolution (25%)
  • Drive resolution of open cases within the CRM system, ensuring timely and effective outcomes
  • Partner with customers to resolve mis-shipments and restore satisfaction
  • Communicate customer or territory-specific challenges to assigned Sales Representatives for alignment
  • Collaborate on back-order resolution strategies to minimize disruption and enhance customer trust
  • Lead the chat-based customer solutions function by managing daily operations, ensuring prompt and accurate issue resolution while also delivering a consistently high-quality customer experience.

COMPETENCIES
Position-specific Competencies
  • Excellent attention to detail to ensure accuracy of work
  • Maintaining complete, accurate records utilizing appropriate systems
  • Working cooperatively within a team environment

CRITICAL FUNCTIONAL SKILLS & KNOWLEDGE
  • Solid working knowledge of a call reporting management (CRM) system
  • Solid working knowledge of phone systems
  • Ability to read schematics and illustrated parts list
  • Solid ERP system knowledge
  • Working product knowledge
  • Solid knowledge of Microsoft Office products, specifically Excel and Word

EDUCATION & EXPERIENCE
  • High school degree or equivalent
  • Excellent English verbal and written communication skills
  • At least 2-3 years' experience as a Customer Solutions Representative

Husqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas.
Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.

Apply