ZipRecruiter

Log In

1

Overnight Walmart Customer Service Chat Jobs (NOW HIRING)

INCPG

Walmart Customer Lead

Parsippany, NJ · On-site

Lead and Directs Customer field level penetration and store selling. Job Responsibilities * Become the trusted partners in product category with Walmart and Sam's Club Store Operation Teams * Semi ...

INCPG

Walmart Customer Lead

Chicago, IL · On-site

Lead and Directs Customer field level penetration and store selling. Job Responsibilities: * Become the trusted partners in product category with Walmart and Sam's Club Store Operation Teams * Semi ...

INCPG

Walmart Customer Lead

Denver, CO · On-site

Lead and Directs Customer field level penetration and store selling. Job Responsibilities * Become the trusted partners in product category with Walmart and Sam's Club Store Operation Teams * Semi ...

DesignNRank

Chat Agent

Colorado Springs, CO · Remote

$15.75 - $21.25/hr

The Chat Agent will serve as an important point of contact between customers and the company ... Follow established customer service procedures, communication standards, and escalation protocols.

Unilever

Customer Service Manager - Walmart

Rogers, AR · On-site

Join us as Customer Service Manager - Walmart Location: Rogers, AR Terms & Conditions: Full time, International assignment is not available for this role and relocation for local and international ...

Lucchese

Customer Service Representative

El Paso, TX · On-site

$12.50 - $17/hr

Provide knowledgeable answers to customers via phone, live chat, and email regarding products, services, and the brand. * Bring emotion, surprise, and culture to the customer, keeping the brand story ...

LUCCHESE INC

Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

Provide knowledgeable answers to customers via phone, live chat, and email regarding products, services, and the brand. * Bring emotion, surprise, and culture to the customer, keeping the brand story ...

Lucchese Boot CO

Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

Provide knowledgeable answers to customers via phone, live chat, and email regarding products, services, and the brand. * Bring emotion, surprise, and culture to the customer, keeping the brand story ...

Stephen Joseph Companies

Customer Service

Lubbock, TX

$12.25 - $16.75/hr

Hours are Monday - Friday, 8:00am - 5:00pm with possible overnight travel once or twice a year ... Live Chat * Outbound and Inbound customer service phone calls * Order Tracking * Problem Resolution

next page

Showing results 1-20

All Jobsovernight JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsOvernight Walmart Customer Service Chat Jobs

Overnight Walmart Customer Service Chat information

See salary details

$28.5K

$72.8K

$119K

How much do overnight walmart customer service chat jobs pay per year?

As of Aug 30, 2026, the average yearly pay for overnight walmart customer service chat in the United States is $72,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $83,500.00 per year, depending on experience, location, and employer.

What is an overnight Walmart customer service chat representative?

Overnight Walmart Customer Service Chat jobs involve assisting customers through online chat during nighttime hours, typically when most stores are closed. Employees in this role answer questions, resolve issues, process orders, and provide information about Walmart products and services. The work is usually remote or based in a call center, requiring strong communication and problem-solving skills, as well as the ability to work independently during late-night shifts. This position is ideal for individuals who are comfortable working overnight and have a customer-focused mindset.

What are the key skills and qualifications needed to thrive as an overnight Walmart customer service chat representative?

To excel as an Overnight Walmart Customer Service Chat Representative, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer service software, chat platforms, and basic troubleshooting tools is typically required. Patience, problem-solving, and the ability to remain calm under pressure are valuable soft skills for handling diverse customer inquiries during overnight hours. These abilities are crucial for providing efficient, accurate support and maintaining customer satisfaction during non-standard business hours.

What are some common challenges faced by overnight Walmart customer service chat representatives, and how can they be managed?

Overnight Walmart Customer Service Chat representatives often encounter challenges such as handling high volumes of customer inquiries during late hours, addressing complex issues without immediate access to daytime support teams, and maintaining focus during extended shifts. Successful representatives manage these challenges by staying organized, utilizing internal knowledge bases, and practicing effective time management. Team communication tools and clear escalation protocols also help ensure that challenging issues are resolved efficiently, even when direct supervisors may not be immediately available.

What is the difference between Overnight Walmart Customer Service Chat vs Overnight Walmart Cashier?

AspectOvernight Walmart Customer Service ChatOvernight Walmart Cashier
Work EnvironmentRemote online chat support, working from home or designated call centersIn-store, working on the sales floor during overnight shifts
Required CredentialsCustomer service experience, communication skills, sometimes basic computer skillsCash handling experience, basic math skills, retail or cashier training
Employer & Industry UsageWalmart's online customer support team, retail industry

While both roles serve Walmart customers, the Overnight Walmart Customer Service Chat involves providing online support remotely, focusing on resolving customer inquiries via chat. In contrast, the Overnight Walmart Cashier works in-store handling transactions and assisting customers physically. The roles differ mainly in work environment and daily tasks but share a focus on customer service within the retail industry.

Does Walmart offer overnight customer service chat jobs?

Walmart offers customer service chat positions that may include overnight shifts, depending on staffing needs and scheduling. These roles typically require good communication skills and familiarity with online chat tools, and they often operate 24/7 to support customers around the clock.

Is there an overnight Walmart customer service chat option?

Overnight Walmart customer service chat options are typically available through the company's online help center or app, providing 24/7 support for customer inquiries. However, live chat availability may vary by time and issue, and some support may be handled through phone or email outside regular hours.

What cities are hiring for Overnight Walmart Customer Service Chat jobs?

Cities with the most Overnight Walmart Customer Service Chat job openings:

What are the most commonly searched types of Walmart Customer Service Chat jobs?

The most popular types of Walmart Customer Service Chat jobs are:

What states have the most Overnight Walmart Customer Service Chat jobs?

States with the most job openings for Overnight Walmart Customer Service Chat jobs include:

Overnight Walmart Customer Service Chat jobs near you
Infographic showing various Overnight Walmart Customer Service Chat job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $72,781 per year, or $35 per hour.

Associate, Bilingual Customer Service (Chat)

Oriental Financial Services LLC

Bayamon, PR • On-site

$13 - $18/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

The Associate, Remote Network (Chat) direct support and communication to channels, support the strategies and initiatives to further the adoption of digital channels among customers. Position works on-site based in Bayamón, PR
MAJOR DUTIES & RESPONSIBILITIES:
  • Deliver proactive and dynamic customer service. Demonstrates a positive and helpful attitude toward customers (internal and external).
  • Refer customers to the digital channel options according to the customers' needs.
  • Support the definition and development of digital channels adoption strategies for existing and new clients.
  • Visit physical channels to provide feedback and communicate defined strategies related to digital channels adoption.
  • Throughout direct observation of clients and customers' conduct, apply gained insights/data to create pitch-perfect digital briefs and customer journeys.
  • Stay up to date on current and future Oriental's digital channels capabilities to provide the most cutting-edge insights and guidance to personnel.
  • Participate in presentations as an expert in the digital channels' arena.
  • Participate in testing process as part of the development of new digital tools.
  • Support the generation of continuous motivation, contests, and different initiatives to achieve results.
  • Support the preparedness of processes, communications, guided, facts sheets or any necessary documentation to serve as tools for branches.
  • Other duties may be assigned.

EDUCATION AND EXPERIENCE:
  • Bachelor's degree in Business Administration with major in finance or related field, preferable.
  • Two (2) years' experience in a financial services company or related work of management. Required
  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
  • Excellent Knowledge in industry operating policies, procedures and regulations (state and federal).
  • Excellent analytical skills to determine critical issues and areas in need of improvement and the ability to find creative solutions while considering all aspects, departments and individuals affected.
  • Excellent written and verbal communication skills with a demonstrated ability to create processes and procedures and to lead a project and communicate results as well as carry out new policies and procedures.
  • Fully Bilingual - English and Spanish (written and verbal). required.
  • Proficiency in MS Office (Word, Excel, Outlook), reporting systems and other business applications required.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
WORK AUTHORIZATION & ELEGIBILITY:
  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
Recruitment Privacy Statement
Compliance Posters

Apply