ZipRecruiter

Log In

1

Overnight Walmart Customer Service Chat Jobs (NOW HIRING)

Addison Group

Customer Service Agent

Palatine, IL · On-site

$20 - $21/hr

Overnight 8pm - 6am Benefits: This position is eligible for medical, dental, vision, and 401(k) ... This role supports customers by phone, email, and chat, providing shipment updates, scheduling ...

Wegmans

Overnight Grocery Customer Service

Depew, NY · On-site

$18 - $18.50/hr

... customers each day. Working overnight, you'll ensure shelves are replenished and the store is clean ... services of Wegmans Food Markets, Inc. Wegmans is committed to ensuring all applicants can ...

New

Jayakas

E-Commerce Customer Service Specialist

High Point, NC · On-site

$15.50 - $20.50/hr

Communication channels include phone, email, website chat, marketplace messages, and social media ... Respond to customer messages and reviews from the company website, Amazon, Walmart, Wayfair, Etsy ...

Foundever

$15/hr

Chat and Phone Technical Customer Service - Seasonal Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. Job Overview Foundever is hiring Seasonal ...

Jayakas

E-Commerce Customer Service Specialist

High Point, NC · On-site

$15.25 - $20/hr

Communication channels include phone, email, website chat, marketplace messages, and social media ... Respond to customer messages and reviews from the company website, Amazon, Walmart, Wayfair, Etsy ...

Mr. Greens Produce

Day Dispatcher

Houston, TX

Post updates in the Austin customer service chat when routes are delayed, including the reason for the delay. * Communicate delays caused by late departures (e.g., ongoing night pulling) to both ...

FLORIDA VEG INVESTMENTS LLC

Day Dispatcher

Houston, TX · On-site

Post updates in the Austin customer service chat when routes are delayed, including the reason for the delay. * Communicate delays caused by late departures (e.g., ongoing night pulling) to both ...

previous page

Showing results 41-60

All JobsWalmart Customer Service Chat JobsOvernight Walmart Customer Service Chat Jobs

Overnight Walmart Customer Service Chat information

See salary details

$28.5K

$72.8K

$119K

How much do overnight walmart customer service chat jobs pay per year?

As of Aug 14, 2026, the average yearly pay for overnight walmart customer service chat in the United States is $72,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $83,500.00 per year, depending on experience, location, and employer.

What is an overnight Walmart customer service chat representative?

Overnight Walmart Customer Service Chat jobs involve assisting customers through online chat during nighttime hours, typically when most stores are closed. Employees in this role answer questions, resolve issues, process orders, and provide information about Walmart products and services. The work is usually remote or based in a call center, requiring strong communication and problem-solving skills, as well as the ability to work independently during late-night shifts. This position is ideal for individuals who are comfortable working overnight and have a customer-focused mindset.

Does Walmart offer overnight customer service chat jobs?

Walmart customer service chat positions may include overnight shifts, depending on the company's staffing needs and scheduling policies. These roles typically require strong communication skills and the ability to work during non-traditional hours, including overnight shifts. Availability for overnight hours varies by location and specific job postings.

Is there an overnight Walmart customer service chat option?

Overnight Walmart customer service chat options are typically available through the company's online help center or app, providing 24/7 support for customer inquiries. Customer service representatives or chatbots handle questions during these hours, and access may require logging into a Walmart account or using the Walmart app. Availability can vary based on location and current support policies.

What are some common challenges faced by overnight Walmart customer service chat representatives, and how can they be managed?

Overnight Walmart Customer Service Chat representatives often encounter challenges such as handling high volumes of customer inquiries during late hours, addressing complex issues without immediate access to daytime support teams, and maintaining focus during extended shifts. Successful representatives manage these challenges by staying organized, utilizing internal knowledge bases, and practicing effective time management. Team communication tools and clear escalation protocols also help ensure that challenging issues are resolved efficiently, even when direct supervisors may not be immediately available.

What is the difference between Overnight Walmart Customer Service Chat vs Overnight Walmart Cashier?

AspectOvernight Walmart Customer Service ChatOvernight Walmart Cashier
Work EnvironmentRemote online chat support, working from home or designated call centersIn-store, working on the sales floor during overnight shifts
Required CredentialsCustomer service experience, communication skills, sometimes basic computer skillsCash handling experience, basic math skills, retail or cashier training
Employer & Industry UsageWalmart's online customer support team, retail industry

While both roles serve Walmart customers, the Overnight Walmart Customer Service Chat involves providing online support remotely, focusing on resolving customer inquiries via chat. In contrast, the Overnight Walmart Cashier works in-store handling transactions and assisting customers physically. The roles differ mainly in work environment and daily tasks but share a focus on customer service within the retail industry.

What are the key skills and qualifications needed to thrive as an overnight Walmart customer service chat representative?

To excel as an Overnight Walmart Customer Service Chat Representative, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer service software, chat platforms, and basic troubleshooting tools is typically required. Patience, problem-solving, and the ability to remain calm under pressure are valuable soft skills for handling diverse customer inquiries during overnight hours. These abilities are crucial for providing efficient, accurate support and maintaining customer satisfaction during non-standard business hours.

What cities are hiring for Overnight Walmart Customer Service Chat jobs?

Cities with the most Overnight Walmart Customer Service Chat job openings:

What are the most commonly searched types of Walmart Customer Service Chat jobs?

The most popular types of Walmart Customer Service Chat jobs are:

What states have the most Overnight Walmart Customer Service Chat jobs?

States with the most job openings for Overnight Walmart Customer Service Chat jobs include:

Overnight Walmart Customer Service Chat jobs near you
Infographic showing various Overnight Walmart Customer Service Chat job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $72,781 per year, or $35 per hour.

Customer Service Agent

Addison Group

Palatine, IL • On-site

$20 - $21/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 21 days ago

Job description

Job Title: Customer Service Agent

Industry: Transportation / Logistics

Location (City, State): Palatine, IL

Assignment Type: Contract-to-Hire

Pay: $20 - $21 / hour

Available shifts:

  • Monday-Friday, 9am - 6pm or 9:30am - 6:30pm
  • Monday-Friday, 12pm - 9pm
  • Tuesday-Friday, 9am - 6pm & Saturday 7am - 4pm
  • Overnight 8pm - 6am

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Addison Group is hiring on behalf of our client, a growing transportation and logistics company experiencing continued expansion. As their delivery business grows, they are adding customer-focused professionals to support a high-volume operation while providing exceptional service throughout the delivery process.

Job Description:

The Customer Service Agent serves as the primary point of contact for customers regarding deliveries. This role supports customers by phone, email, and chat, providing shipment updates, scheduling assistance, issue resolution, and proactive communication. The ideal candidate is organized, thrives in a fast-paced environment, and enjoys delivering an outstanding customer experience.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, live chat, and internal ticketing systems.
  • Provide shipment status updates, delivery scheduling assistance, and appointment coordination.
  • Investigate and resolve delivery concerns by partnering with internal departments and external vendors.
  • Handle customer escalations with professionalism while identifying effective solutions.
  • Maintain accurate documentation of customer interactions and shipment updates.
  • Manage multiple tasks simultaneously while maintaining a high level of accuracy.
  • Process customer requests efficiently and meet established productivity and quality goals.
  • Deliver a positive customer experience on every interaction.

Qualifications:

  • High school diploma or equivalent required.
  • Minimum of one year of customer service or call center experience.
  • Logistics, transportation, airline, or supply chain experience is a plus.
  • Proficiency with Microsoft Outlook and Excel.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Comfortable working in a fast-paced, high-volume environment.
  • Ability to multitask, prioritize, and remain organized.
  • Positive attitude with a strong work ethic and desire to exceed expectations.

Perks:

  • Opportunity to join a rapidly growing organization.
  • Excellent training and onboarding program.
  • Supportive leadership and collaborative team environment.
  • Modern office with employee-focused amenities.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.