Richmond, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
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Richmond, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Burnaby, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Burnaby, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Abbotsford, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Abbotsford, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Coquitlam, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
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Coquitlam, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Delta, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
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Delta, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New Westminster, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
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New Westminster, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Chilliwack, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
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Chilliwack, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Maple Ridge, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
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Maple Ridge, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Vancouver, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Vancouver, BC · Remote
CA$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Vancouver, BC · Remote
CA$120K/yr
It's a customer loyalty and retention role, with ownership across email, SMS, push notifications, segmentation, automated journeys, loyalty communications, and customer lifetime value. You're a ...
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Vancouver, BC · Remote
CA$120K/yr
It's a customer loyalty and retention role, with ownership across email, SMS, push notifications, segmentation, automated journeys, loyalty communications, and customer lifetime value. You're a ...
Manage and delegate customer escalations, when necessary, ensuring timely service recovery and ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
Manage and delegate customer escalations, when necessary, ensuring timely service recovery and ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
Manage and delegate customer escalations, when necessary, ensuring timely service recovery and ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
Manage and delegate customer escalations, when necessary, ensuring timely service recovery and ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
Manage and delegate customer escalations, when necessary, ensuring timely service recovery and ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
Manage and delegate customer escalations, when necessary, ensuring timely service recovery and ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
Vancouver, BC · Remote
CA$115K - CA$125K/yr
You will also lead transformational efforts for our customer support channels. Responsibilities ... Own and define a compelling vision for the Service Cloud ecosystem. Partner with business ...
Vancouver, BC · Remote
CA$115K - CA$125K/yr
You will also lead transformational efforts for our customer support channels. Responsibilities ... Own and define a compelling vision for the Service Cloud ecosystem. Partner with business ...
The Application Consultant role is project driven and will support a wide array of services for our Install Base customers. This remote role welcomes candidates anywhere in Canada and the US. Travel ...
The Application Consultant role is project driven and will support a wide array of services for our Install Base customers. This remote role welcomes candidates anywhere in Canada and the US. Travel ...
The Application Consultant role is project driven and will support a wide array of services for our Install Base customers. This remote role welcomes candidates anywhere in Canada and the US. Travel ...
The Application Consultant role is project driven and will support a wide array of services for our Install Base customers. This remote role welcomes candidates anywhere in Canada and the US. Travel ...
Vancouver, BC · Remote
CA$90K - CA$115K/yr
Remote: Must be located in Alberta or British ColumbiaCompensationThe position is a full time, ... We go the extra mile to deliver a positive customer experience and deliver trusted solutions that ...
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Vancouver, BC · Remote
CA$90K - CA$115K/yr
Remote: Must be located in Alberta or British ColumbiaCompensationThe position is a full time, ... We go the extra mile to deliver a positive customer experience and deliver trusted solutions that ...
Vancouver, BC · Remote
CA$95K - CA$120K/yr
Remote within Canada (Occasional Travel Required) About us At Niricson, we're transforming the way ... The Opportunity We are looking for a Technical Customer Service Manager to serve as the essential ...
Vancouver, BC · Remote
CA$95K - CA$120K/yr
Remote within Canada (Occasional Travel Required) About us At Niricson, we're transforming the way ... The Opportunity We are looking for a Technical Customer Service Manager to serve as the essential ...
Burnaby, BC · Remote
... services, or support within HR, payroll, finance, or accounting environments is preferred Customer ... Remote work and more! Compensation Range: 60K-75K About Cayenta: Founded in 1983 and welcomed to ...
Burnaby, BC · Remote
... services, or support within HR, payroll, finance, or accounting environments is preferred Customer ... Remote work and more! Compensation Range: 60K-75K About Cayenta: Founded in 1983 and welcomed to ...
Richmond, BC · Remote
... services, or support within HR, payroll, finance, or accounting environments is preferred Customer ... Remote work and more! Compensation Range: 60K-75K About Cayenta: Founded in 1983 and welcomed to ...
Richmond, BC · Remote
... services, or support within HR, payroll, finance, or accounting environments is preferred Customer ... Remote work and more! Compensation Range: 60K-75K About Cayenta: Founded in 1983 and welcomed to ...
$9.70 - $12.37
7% of jobs
$12.37 - $15.03
13% of jobs
$15.94 is the 25th percentile. Wages below this are outliers.
$15.03 - $17.70
15% of jobs
The median wage is $19.97 / hr.
$17.70 - $20.37
18% of jobs
$20.37 - $23.03
11% of jobs
$23.03 - $25.70
8% of jobs
$27.15 is the 75th percentile. Wages above this are outliers.
$25.70 - $28.37
6% of jobs
$28.37 - $31.03
5% of jobs
$31.03 - $33.70
5% of jobs
$33.70 - $36.37
8% of jobs
$36.37 - $39.04
3% of jobs
$9
$23
$39
A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.
A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.
To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.
CA$69K/yr
Full-time
Medical, Dental
Posted 9 days ago
This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.
What We Offer
