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Remote Customer Service Supervisor Jobs in Quebec

GCM Consultants inc.

We are a local engineering firm that has been helping customers in all industries with engineering ... service proposals in consulting engineering. Relevant experience in consulting engineering and ...

GCM Consultants inc.

We are a local engineering firm that has been helping customers in all industries with engineering ... Experienced in establishing the required deliverables for service proposals in consulting ...

Inizio Engage

CA$90K - CA$100K/yr

... Center Supervisor, Medical Information. This is your opportunity to join Inizio Engage and ... Length of Service Awards * Quarterly Star Awards * Yearly Inizio Circle of Excellence Awards

Medaviehs

Bilingual Data Specialist

Montreal, QC · On-site +1

CA$53K - CA$66K/yr

Act as the first point of contact for clients by providing professional service and communicating ... Excellent skills in customer approach. * Ability to organize work and information methodically to ...

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All JobsCustomer Service Supervisor JobsRemote Customer Service Supervisor JobsRemote Customer Service Supervisor Jobs in Quebec

Remote Customer Service Supervisor information

See Quebec salary details

$9

$23

$38

How much do remote customer service supervisor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer service supervisor in Quebec is $23.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $29.09 per hour, depending on experience, location, and employer.

What is a remote customer service supervisor?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a remote customer service supervisor do?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the remote customer service supervisor position?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What are popular job titles related to Remote Customer Service Supervisor jobs in Quebec? For Remote Customer Service Supervisor jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Supervisor jobs in Quebec look for? The top searched job categories for Remote Customer Service Supervisor jobs in Quebec are:
Remote Customer Service Supervisor jobs near you
Infographic showing various Remote Customer Service Supervisor job openings in Quebec as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% Remote job distribution, with an average salary of $48,457 per year, or $23.3 per hour.

P&C insurance agent

Desjardins Group

Trois-rivieres, QC • Remote

Full-time

Medical, Retirement, PTO

Posted 19 days ago

Job description

Temporary position for 12 months.

As a Property and casualty insurance agent, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You help sell general insurance products and services through multiple distribution channels based on member/client needs and current strategies and practices. You promote and sell property and casualty coverage to individual clients. You analyze member/client needs and use your persuasive skills to help them choose the right coverage. You ensure member/client satisfaction and service quality in accordance with the organization's standards and procedures. You help develop and maintain business relationships, analyze member/client needs and develop custom solutions. You help develop solutions using your analytical skills and discipline-specific knowledge. The ability to learn quickly and use technology effectively is essential. You assist current and potential members and clients. You represent the organization and help negotiate agreements with clients. More specifically, you will be required to:

  • Serve members and clients, assess their needs, promote insurance products and help members and clients choose coverage
  • Prepare quotes and issue insurance contracts
  • Follow up on files, analyze renewals requiring special underwriting, and correct contracts as needed
  • Respond to information requests and amend contracts to ensure client satisfaction and retention
  • Develop business partnerships to generate referrals.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

#LI-Remote


What you bring to the table

  • College diploma in a related field
  • A minimum of two years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
Complexity, Customer Focus, Ensures accountability, Interpersonal Savvy, Nimble learning, Tech savvy


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-08-10

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