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Remote Customer Service Representative Jobs in Addison, IL

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model ... Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model ... Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model ... Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ...

Staples, Inc.

Customer Service Representative

Schaumburg, IL · On-site +1

$15.75 - $21.25/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Representative to help grow relationships with existing and prospective customer locations ...

Staples, Inc.

Customer Service Representative

Schaumburg, IL · On-site +1

$15.75 - $21.25/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Representative to help grow relationships with existing and prospective customer locations ...

Staples, Inc.

Customer Service Representative

Aurora, IL · On-site +1

$15.50 - $21/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Representative to help grow relationships with existing and prospective customer locations ...

Staples, Inc.

Customer Service Representative

Naperville, IL · On-site +1

$16 - $21.75/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Representative to help grow relationships with existing and prospective customer locations ...

Staples, Inc.

Customer Service Representative

Schaumburg, IL · On-site +1

$15.75 - $21.25/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Naperville, IL · On-site +1

$16 - $21.75/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Representative to help grow relationships with existing and prospective customer locations ...

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All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Addison, IL

Remote Customer Service Representative information

See Addison, IL salary details

$9

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$26

How much do remote customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer service representative in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are the most commonly searched types of Customer Service Representative jobs in Addison, IL?

The most popular types of Customer Service Representative jobs in Addison, IL are:

What are popular job titles related to Remote Customer Service Representative jobs in Addison, IL?

For Remote Customer Service Representative jobs in Addison, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative jobs in Addison, IL look for?

The top searched job categories for Remote Customer Service Representative jobs in Addison, IL are:

What cities near Addison, IL are hiring for Remote Customer Service Representative jobs?

Cities near Addison, IL with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Addison, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,171 per year, or $18.8 per hour.

Customer Service Representative

System One

Cary, IL • Remote

$22/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Job description

Job Title: Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model: Hybrid – onsite and remote Hours: 9:30am - 6pm CST

Responsibilities

  • Provide customer services relating to sales, sales promotions, installations, and communications.
  • Ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with consumer laws.
  • Develop organization-wide initiatives to proactively inform and educate customers.
  • Develop improvement plans in response to customer surveys.
  • Work within well-defined procedures, guidelines, and routines to support customer service functions.
Requirements
  • Minimum of 2 years of experience in customer service or related fields.
  • High school diploma or equivalent.
  • Ability to work flexible hours as needed to support business needs.
  • Strong communication and problem-solving skills.
  • Familiarity with SAP, Salesforce, and ERP systems is preferred but not required.
  • Associates or Bachelor's Degree is a plus.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #558-Scientific

System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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