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Remote Customer Service Manufacturing Jobs in Springfield, MA

Quest Global

Aftermarket Field Rep- Remote

Windsor, CT · Remote

$29 - $31/hr

... customer-facing,working relationshipswith designated service providers, engine center staff ... Manufacturing aspects: * History (breadth and depth) with manufacturing processes * Ability tread ...

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All JobsCustomer Service Manufacturing JobsRemote Customer Service Manufacturing JobsRemote Customer Service Manufacturing Jobs in Springfield, MA

Remote Customer Service Manufacturing information

See Springfield, MA salary details

$9

$18

$26

How much do remote customer service manufacturing jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote customer service manufacturing in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

How does a Remote Customer Service role in manufacturing differ from traditional customer service positions?

In a Remote Customer Service role within the manufacturing industry, you'll often handle inquiries related to product specifications, order tracking, and technical troubleshooting for industrial clients. Unlike traditional customer service, this position requires a deeper understanding of manufacturing processes and supply chain logistics. You’ll frequently collaborate with engineering, production, and logistics teams to resolve issues efficiently. Effective communication and problem-solving skills are critical, as you'll be the bridge between customers and internal departments, ensuring timely and accurate solutions.

What is the difference between Remote Customer Service Manufacturing vs Remote Technical Support Manufacturing?

AspectRemote Customer Service ManufacturingRemote Technical Support Manufacturing
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of manufacturing equipment
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, diagnostics, and technical assistance
Employer & Industry UsageManufacturing companies, customer service centersManufacturing firms, technical support departments
Common Search & Comparison IntentCustomer service roles in manufacturingTechnical support roles in manufacturing

Remote Customer Service Manufacturing focuses on assisting customers with inquiries, orders, and general support, while Remote Technical Support Manufacturing involves troubleshooting technical issues related to manufacturing equipment or processes. Both roles require communication skills, but technical support demands more specialized technical knowledge. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What is a Remote Customer Service Manufacturing job?

A Remote Customer Service Manufacturing job involves assisting customers with inquiries, issues, or orders related to manufacturing products, all while working from a remote location. Employees in this role may handle phone calls, emails, and chat support to resolve problems, provide product information, and coordinate with other departments such as production or shipping. They play a key role in ensuring customer satisfaction by providing timely and accurate support. Strong communication skills, familiarity with manufacturing processes, and proficiency with customer service software are usually required.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative in Manufacturing, and why are they important?

To thrive as a Remote Customer Service Representative in Manufacturing, you need strong product knowledge, problem-solving abilities, and experience with customer support, often supported by a high school diploma or higher. Familiarity with CRM software, order management systems, and communication platforms is typically required. Exceptional communication, patience, and attention to detail enable you to resolve issues efficiently and maintain customer satisfaction. These skills ensure smooth customer interactions, accurate order processing, and a positive brand reputation in a competitive industry.
What are popular job titles related to Remote Customer Service Manufacturing jobs in Springfield, MA? For Remote Customer Service Manufacturing jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manufacturing jobs in Springfield, MA look for? The top searched job categories for Remote Customer Service Manufacturing jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Customer Service Manufacturing jobs? Cities near Springfield, MA with the most Remote Customer Service Manufacturing job openings:
Remote Customer Service Manufacturing jobs near you
Dealership Lot Service Remote Representative

Dealership Lot Service Remote Representative

Dealer Specialties

Vernon, CT • Remote

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Dealer Specialtiesis looking for a Dealership Lot Service Representativeto join our dynamic team. This is a REMOTE traveling position. We offer a desirable work environment that allows you to work independently. We are looking for someone who has great time-management, communication, and enjoys working outdoors. This position requires reliable personal transportation.
This Position:
This is a field based, route position. If you have professional experience in automotive customer service, route service, ride share positions, automotive inspection business; or as a lot porter, auto detailer, car washer, service writer or vehicle inspector then this position is for you.
In this role you will travel to car dealerships, complete capture photos/videos for dealership websites, and print buyer's guides for vehicle windows.
  • This is a temp-to-hire role that offers an hourly rate of approximately$17 - $19 hourCompensation factors include route/market, experience, etc.
  • Regular, full-time employees are eligible for additional benefits to include possible added commissions medical, dental, vision, flexible spending account; 401k, matching up to 4% fully vested on day one of employment; paid vacation, company holidays and sick leave; corporate discount opportunities.
  • Mileage reimbursement, tablet and printer are provided.
Requirements:
  • Valid Driver's License with good driving history
  • Ability to learn to drive a manual transmission
  • Ability to work outside in various weather conditions, including winter and cold temperatures' as well as summer and very hot temperatures' year round.
Our Location:
This is a REMOTE traveling position. This is a route position that will require travel to multiple locations with own vehicle within that area.
Why Apply?
  • Competitive pay & flexible work schedule
  • On-the-job training to help you succeed.
  • No late evenings and no Sundays
  • Medical, dental, vision, and 401(k) savings plans*
This job posting will stay open until the position is filled or deemed to be no longer necessary.

About DE

Dominion Enterprises (DE) is a privately held data services and software services conglomerate offering client solutions through stand-alone businesses serving several verticals including automotive, hospitality, franchise, real estate and powersports. Our customers rely on our B2B products and services through DataOne Software, Dominion DMS, Activator Dealer Solutions, Dealer Specialties, Cross-Sell, Travel Media Group, Franchise Ventures, PrimeStreet, and Recreational Dealer Solutions. DE is headquartered in Norfolk, Virginia. We are proud of our collaborative, innovative, team-oriented work environments, excellent career enrichment opportunities, community service opportunities, competitive earnings, and comprehensive benefits package including a generous 401(k) plan. DE is an equal opportunity employer and supports a diverse workforce, and is a drug-testing employer.

Employment Type: Full-Time

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