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Remote Customer Service Insurance Jobs (NOW HIRING)

Express Employment

Remote Customer Service

Noble, OK · Remote

$16/hr

Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble, OK at a facility for 6 weeks. Training will not be remote) Salary: $16.00 per hour Work Hours:

New

Travel by Tilly

Remote Customer Service

Medford, OR · Remote

$17 - $23/hr

We're looking for a creative and detail-oriented Remote Customer Service Rep to join our growing travel team. This fully remote position is ideal for someone who loves travel, enjoys organizing ...

Rooted Talent Solutions

$14.75 - $20.25/hr

Remote Customer Service Representative We are seeking dedicated, reliable individuals to join our team as Remote Customer Service Representatives. This role is ideal for self-motivated people who ...

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Remote Customer Service Insurance information

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$26K

$48.4K

$73K

How much do remote customer service insurance jobs pay per year?

As of Jun 3, 2026, the average yearly pay for remote customer service insurance in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Insurance representative, and why are they important?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service representatives in the insurance industry, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is a Remote Customer Service Insurance Representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

More about Remote Customer Service Insurance jobs
What cities are hiring for Remote Customer Service Insurance jobs? Cities with the most Remote Customer Service Insurance job openings:
What states have the most Remote Customer Service Insurance jobs? States with the most job openings for Remote Customer Service Insurance jobs include:
What job categories do people searching Remote Customer Service Insurance jobs look for? The top searched job categories for Remote Customer Service Insurance jobs are:
Remote Customer Service Insurance jobs near you
Infographic showing various Remote Customer Service Insurance job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Remote Customer Service

ExpressPros - Norman, OK

Norman, OK • Remote

$16/hr

Full-time

Posted 13 days ago

Job description

Position: Remote Customer Service Representative

Location: Noble, Oklahoma (Training will be onsite in Noble, OK at a facility for 6 weeks. Training will not be remote)

Salary:$16.00 per hour

Work Hours:Monday to Friday, 10am-7pm (must be available between 7am -7pm) (Indefinite Contract)

Key Responsibilities:

  • Answer incoming calls in a queue to assist clients with assistance applications.
  • Process and complete client applications, including making outbound calls as necessary.
  • Educate and provide technical assistance to customers regarding program details.
  • Document follow-up and contact outcomes in information management systems.
  • Maintain client confidentiality while navigating database systems.

Requirements:

  • GED/High School Graduation or equivalent combination of education and job-related experience.
  • 6-12 months experience in customer service, education, technical assistance, social services, or general office duties.
  • Must be able to type 35 wpm, navigate on computers, and comfortable talking on the phone.
  • Onsite training required for 3-6 months, mandatory

How to Apply:

Email your resume to payroll_a72@expresspros.com

Express Employment Professionals, 2424 Springer Dr. Ste. 103, Norman, OK 73069

For more information, call(405) 366-6060

You should be proficient in:

  • Customer Service
  • Basic Computer Skills
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