ZipRecruiter

Log In

2

Remote Customer Service Agent Jobs in Quebec (NOW HIRING)

Wing Assistant

GTM Associate

Montreal, QC · Remote

Educate prospects who may not have considered remote assistants, virtual assistants, offshore ... agent companies, or high-ticket professional services organizations. * Familiarity with CRM and ...

Medaviehs

Bilingual Data Specialist

Montreal, QC · On-site +1

CA$53K - CA$66K/yr

Act as the first point of contact for clients by providing professional service and communicating ... Excellent skills in customer approach. * Ability to organize work and information methodically to ...

Linde

Collaborate with the Territory Manager and Customer Service team to meet store sales and margin ... This is a fully remote position

Linde Group

Collaborate with the Territory Manager and Customer Service team to meet store sales and margin ... This is a fully remote position

Aramark

Chef

Radisson, QC · Remote

CA$65K - CA$70K/yr

We are looking for passionate leaders with strong culinary expertise, customer service skills, and team management experience to join our remote camp operations in the Baie-James region. If you enjoy ...

GCM Consultants inc.

We are a local engineering firm that has been helping customers in all industries with engineering ... service proposals in consulting engineering. Relevant experience in consulting engineering and ...

previous page

Showing results 41-60

All JobsCustomer Service Agent JobsRemote Customer Service Agent JobsRemote Customer Service Agent Jobs in Quebec

Remote Customer Service Agent information

See Quebec salary details

$8

$14

$24

How much do remote customer service agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer service agent in Quebec is $14.81, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $16.11 per hour, depending on experience, location, and employer.

What is a remote customer service agent?

A Remote Customer Service Agent is a professional who provides customer support services from a location outside of a traditional office, typically from home. They assist customers through various channels such as phone, email, live chat, or social media, addressing inquiries, resolving issues, and processing orders. Remote agents use specialized software and communication tools to perform their duties efficiently while maintaining a high standard of customer service. This role requires strong communication skills, problem-solving abilities, and self-motivation to work independently.

How do remote customer service agents effectively stay connected and collaborate with their team?

Remote Customer Service Agents typically use a variety of digital tools—such as instant messaging platforms, video conferencing, and shared documentation systems—to stay connected with their team. Regular virtual meetings and check-ins are common to discuss updates, share feedback, and resolve customer issues collaboratively. This structure helps maintain a sense of teamwork and ensures everyone is aligned on company goals and service standards, even while working from different locations. Proactive communication and strong organizational skills are key to thriving in this remote environment.

What is the difference between Remote Customer Service Agent vs Remote Technical Support Specialist?

AspectRemote Customer Service AgentRemote Technical Support Specialist
CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical training or certifications
Work EnvironmentCall centers, customer service platforms, chat supportTechnical help desks, troubleshooting software, remote diagnostics
Employer & IndustryRetail, telecom, e-commerce, service providersIT companies, software providers, hardware vendors
Search & ComparisonOften compared for customer support roles, entry-level positionsCompared for technical troubleshooting, specialized support roles

Remote Customer Service Agents focus on assisting customers with general inquiries, orders, and account issues, often requiring strong communication skills and customer service certifications. Remote Technical Support Specialists handle technical problems, troubleshooting, and software or hardware issues, requiring technical knowledge and certifications. While both roles are remote and customer-facing, they differ in technical complexity and skill requirements.

What are the key skills and qualifications needed to thrive as a remote customer service agent, and why are they important?

To thrive as a Remote Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required. Patience, active listening, and self-motivation are crucial soft skills that help agents excel in a virtual environment. These skills ensure effective customer support, high satisfaction rates, and productivity while working independently from home.

What does a remote customer service agent do?

As a remote customer service agent, your duties are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues. Your responsibilities also include handling order information, billing issues, and quality control problems. When you have a question you are unable to answer, you note it and pass the customer on to someone more qualified to answer the questions. You may also perform some data entry work.

More about Remote Customer Service Agent jobs
What are the most commonly searched types of Customer Service Agent jobs in Quebec? The most popular types of Customer Service Agent jobs in Quebec are:
What are popular job titles related to Remote Customer Service Agent jobs in Quebec? For Remote Customer Service Agent jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Agent jobs in Quebec look for? The top searched job categories for Remote Customer Service Agent jobs in Quebec are:
What cities in Quebec are hiring for Remote Customer Service Agent jobs? Cities in Quebec with the most Remote Customer Service Agent job openings:
Remote Customer Service Agent jobs near you
Infographic showing various Remote Customer Service Agent job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $30,796 per year, or $14.8 per hour.

Customer Experience Representative (Remote from Quebec)

Waste Logic

Quebec, QC • Remote

Full-time

Re-posted 24 days ago

Job description

Waste Logic Inc.


At Waste Logic, we're not just managing waste-we're helping businesses across Canada transform how they approach sustainability. With 30+ years of experience and a network of 150+ service partners, we deliver data-driven solutions that drive real environmental impact.


We're growing-and we're looking for a bilingual, solutions-oriented Customer Experience Representativewho thrives in a fast-paced environment and takes pride in delivering exceptional service.


As a Customer Experience Representative, you'll be the critical link between our clients, vendors, and internal teams. You'll own customer interactions from start to finish-ensuring issues are resolved efficiently and clients feel supported every step of the way.


This is an ideal role for someone who is resourceful, organized, and customer-obsessed, and who enjoys solving problems in a dynamic, service-driven environment.


What You'll Do

  • Serve as the primary point of contactfor client inquiries via phone, email, and ticketing systems
  • Diagnose and resolve service issues, coordinating with vendors when required
  • Manage and prioritize multiple service requests in a high-volume environment
  • Investigate and resolve service complaintswith urgency and professionalism
  • Maintain accurate records of client interactions, service schedules, and equipment details
  • Proactively follow up on open tickets and outstanding service requests
  • Collaborate cross-functionally to ensure seamless service delivery


What You Bring (Must-Haves)

  • Fluent in both French and English (spoken and written)
  • Minimum 2 years of customer service or dispatch experience
  • Proven ability to manage competing priorities and stay organized under pressure
  • Strong problem-solving and critical thinking skills
  • High attention to detail and commitment to accuracy and follow-through
  • Comfortable working independently in a remote environment
  • Proficiency with Microsoft Office (Outlook, Excel, Word)


What Sets You Apart

  • You take ownership-you don't drop the ball
  • You communicate clearly and confidently with diverse stakeholders
  • You stay calm and solutions-focused under pressure
  • You care about delivering an exceptional customer experience, every time


Work Environment

  • 100% remote (Quebec-based candidates only)
  • Monday-Friday, 40 hours/week
  • Rotating weekend shiftsrequired
  • Dedicated home office/workspace required


Ready to Apply?

If you're bilingual, detail-oriented, and passionate about delivering outstanding service while contributing to a more sustainable future-we'd love to hear from you.

Apply