ZipRecruiter

Log In

2

Remote Customer Order Specialist Jobs (NOW HIRING)

ASM Research

Order Specialist

$20 - $26.50/hr

Responsible for seamless order intake, validation, and processing to enable successful provisioning and billing orders to complete customer orders as a unit of work. This role requires a high level ...

ForgeFit

Remote Customer Service Specialist

Pittsburgh, PA · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Fresno, CA · On-site +1

$17 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Winston Salem, NC · On-site +1

$15.75 - $20.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Topeka, KS · On-site +1

$16 - $21.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Santa Clara, CA · On-site +1

$20 - $26.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Washington, DC · On-site +1

$19.25 - $25.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Saint Louis, MO · On-site +1

$16.50 - $22/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Omaha, NE · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Philadelphia, PA · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Las Vegas, NV · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Indianapolis, IN · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Portland, ME · On-site +1

$17.50 - $23/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Norman, OK · On-site +1

$14.75 - $19.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

next page

Showing results 1-20

All JobsCustomer Order Specialist JobsRemote Customer Order Specialist Jobs

Remote Customer Order Specialist information

See salary details

$11

$19

$29

How much do remote customer order specialist jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote customer order specialist in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

How does a Remote Customer Order Specialist typically collaborate with other departments to resolve order issues?

As a Remote Customer Order Specialist, you will often work closely with teams such as warehouse staff, shipping coordinators, and the billing department to resolve customer order issues efficiently. Collaboration is usually done via email, chat platforms, or virtual meetings, ensuring that customer concerns are addressed quickly and accurately. Building strong communication channels with these teams is key to resolving discrepancies, expediting orders, and keeping customers informed throughout the process. This collaborative environment fosters problem-solving and helps you gain insight into various aspects of the order fulfillment process.

What are Remote Customer Order Specialists?

Remote Customer Order Specialists are professionals who manage and process customer orders from a remote location, typically working from home or another off-site location. Their primary responsibilities include handling customer inquiries, processing orders, resolving issues, and ensuring customer satisfaction throughout the order process. They utilize various systems and communication tools to track orders, update customers, and collaborate with other departments as needed. Strong communication skills, attention to detail, and proficiency with order management software are essential for success in this role.

What is the difference between Remote Customer Order Specialist vs Remote Customer Service Representative?

AspectRemote Customer Order SpecialistRemote Customer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, providing support, and resolving issues
Required SkillsOrder management, product knowledge, attention to detailCommunication skills, problem-solving, empathy
Work EnvironmentOrder processing systems, CRM tools, e-commerce platformsCall centers, chat platforms, email support
Common CertificationsNone typically required, but familiarity with CRM or order management software helpsCustomer service certifications (e.g., CCSP) beneficial

While both roles involve assisting customers remotely, the Remote Customer Order Specialist focuses on processing and managing orders, ensuring accuracy and efficiency. In contrast, the Remote Customer Service Representative handles a broader range of customer inquiries and support issues. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Remote Customer Order Specialist, and why are they important?

To thrive as a Remote Customer Order Specialist, you need strong organizational skills, attention to detail, and experience in order processing or customer service, often supported by a high school diploma or equivalent. Familiarity with order management systems (OMS), CRM platforms like Salesforce, and proficiency in Microsoft Office are typically required. Exceptional written and verbal communication, problem-solving abilities, and the capacity to work independently help professionals excel in this role. These skills ensure accurate order fulfillment, high customer satisfaction, and efficient remote operations.
More about Remote Customer Order Specialist jobs
What cities are hiring for Remote Customer Order Specialist jobs? Cities with the most Remote Customer Order Specialist job openings:
What are the most commonly searched types of Customer Order Specialist jobs? The most popular types of Customer Order Specialist jobs are:
What states have the most Remote Customer Order Specialist jobs? States with the most job openings for Remote Customer Order Specialist jobs include:
What job categories do people searching Remote Customer Order Specialist jobs look for? The top searched job categories for Remote Customer Order Specialist jobs are:
Remote Customer Order Specialist jobs near you
Infographic showing various Remote Customer Order Specialist job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.
Order Specialist

Order Specialist

ASM Research

Remote

$20 - $26.50/hr

Temporary

Posted 11 days ago

ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

30th of 230 rated it services

Job description

Responsible for seamless order intake, validation, and processing to enable successful provisioning and billing orders to complete customer orders as a unit of work. This role requires a high level of attention to detail, the ability to work under tight deadlines, and seek assistance when required to ensure a high level of quality of orders being entered.
  • Process new and transition orders for Federal agencies, ensuring accuracy and compliance with all federal regulations
  • Utilize intake methods such as email, Ebond (Conexus, ETEMs), and Business Center to manage order requests.
  • Collaborate with cross-functional teams to ensure seamless order processing from intake to billing, including review of order provisioning and billing setup in the system.
  • Maintain up-to-date knowledge of EIS products, process flows, and service level agreements (SLAs).
  • Support operational dashboards for order visibility and forecasting to improve predictability and control.
  • Ensure all network hardware, core network configurations, and software requirements are accurately captured and assigned.
  • Support Services shall be executed in compliance with processing and program guidelines published by Customer.

Minimum Qualifications
  • High School Diploma or GED
  • 0-2 years of related experience in a network services environment with a focus on order intake and management and/or experience with data entry.
  • Experience within federal government context a plus.
  • Current/prior public trust clearance is highly desirable.

Other Job Specific Skills
  • Strong analytical and problem-solving abilities.
  • Proficient in quality data entry.
  • Proficient in using various intake methods and comfortable working with technology.
  • Strong organizational skills and the ability to manage a high volume of orders.
  • Strong written and verbal communication skills.
  • Strong listening ability to interpret and clarify information being provided.
  • Ability to work effectively in a team environment.
  • Ability to work on MS Excel for any business calculation.
  • Keen attention to detail and accuracy.
  • Ability to work well under pressure.
  • Temporary position from July 1st through mid-December 2026.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

What ASM Research employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply