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Remote Customer Experience Jobs in Renton, WA (NOW HIRING)

Stryker

Customer Success Manager (Remote)

Redmond, WA · Remote

$193K/yr

Work Flexibility: Remote The Customer Success Manager helps customers achieve their strategic ... Experience building and maintaining customer relationships through all phases of a technical system ...

Stryker

Customer Success Manager (Remote)

Redmond, WA · Remote

$116K - $193K/yr

Work Flexibility: Remote The Customer Success Manager helps customers achieve their strategic ... Experience building and maintaining customer relationships through all phases of a technical system ...

New

Globe Life

Be Seen First

Customer Sales Representative - Remote

Tacoma, WA · Remote

$60K - $79K/yr

... Deliver exceptional customer experiences from start to finish You Might Be a Great Fit If You ... Fully remote position * Flexible work schedule * Weekly commission-based payout * No cold calling ...

New

OLUSEGUN ORGANIZATION

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Remote Insurance Agent- No Experience Necessary!

Seattle, WA · Remote

$46K - $155K/yr

We are seeking a Remote Insurance Agent- No Experience Necessary! to join our team! You will be ... Previous experience in insurance, customer service, or other related HR fields is a plus * Ability ...

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All JobsCustomer Experience JobsRemote Customer Experience JobsRemote Customer Experience Jobs in Renton, WA

Remote Customer Experience information

See Renton, WA salary details

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How much do remote customer experience jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote customer experience in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What is a remote customer experience?

A Remote Customer Experience job involves assisting customers virtually through phone, email, chat, or social media to resolve inquiries, provide support, and enhance their overall experience with a company. These roles focus on communication, problem-solving, and ensuring customer satisfaction from a remote location. Responsibilities may include troubleshooting issues, processing orders, handling complaints, and gathering customer feedback. Strong interpersonal skills, patience, and a customer-first mindset are essential for success in this role.

What does a typical day look like for someone in a remote customer experience role?

A typical day in a Remote Customer Experience position involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in your company’s CRM system. You’ll often collaborate with other team members or departments to resolve more complex problems or escalate tickets as needed. Remote roles usually require frequent virtual check-ins with your team and participation in ongoing training to stay updated on products and processes. Balancing responsiveness, multitasking, and independent problem-solving is key to success, as most of your work will be self-directed while ensuring customers receive timely and effective support.

What are the key skills and qualifications needed to thrive in the remote customer experience position, and why are they important?

Excelling in Remote Customer Experience requires strong communication abilities, problem-solving skills, and a customer-centric mindset, often combined with a high school diploma or equivalent. Familiarity with CRM platforms like Zendesk, Salesforce, or Freshdesk, and proficiency in digital communication tools are commonly expected. Notable soft skills include patience, empathy, adaptability, and efficient time management. These skills are vital because they enable representatives to deliver exceptional service, resolve issues promptly, and maintain customer loyalty in a virtual environment.

What are the most commonly searched types of Customer Experience jobs in Renton, WA?

The most popular types of Customer Experience jobs in Renton, WA are:

What are popular job titles related to Remote Customer Experience jobs in Renton, WA?

For Remote Customer Experience jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience jobs in Renton, WA look for?

The top searched job categories for Remote Customer Experience jobs in Renton, WA are:

What cities near Renton, WA are hiring for Remote Customer Experience jobs?

Cities near Renton, WA with the most Remote Customer Experience job openings:

Remote Customer Experience jobs near you
Infographic showing various Remote Customer Experience job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,978 per year, or $21.1 per hour.

Customer Success Manager

Seattle Search Group

Kirkland, WA • On-site, Remote

$65K/yr

Full-time

Re-posted 17 days ago

Job description

Customer Success Manager

Location: Greater Seattle Area (Hybrid or Remote)
Employment Type: Full-Time

Base salary: $65K

About the Opportunity

Our client is a rapidly growing FinTech company seeking a proactive, customer-focused Customer Success Manager to manage a portfolio of small business clients.

This is an opportunity to become a trusted advisor to entrepreneurs, helping them navigate payroll, bookkeeping, taxes, and business operations while building long-term customer relationships. The ideal candidate enjoys solving problems, providing consultative guidance, and working in a fast-paced, collaborative environment.

What You'll Do
  • Manage a portfolio of customers with a focus on retention, satisfaction, and long-term success
  • Serve as the primary point of contact and trusted advisor after onboarding
  • Proactively identify customer needs and resolve issues before they escalate
  • Conduct regular business reviews and strategic check-ins
  • Guide customers on topics including payroll, bookkeeping, estimated taxes, and business compliance
  • Partner with internal teams including accounting, payroll, tax, and operations to deliver an exceptional customer experience
  • Maintain accurate customer records and account activity within the CRM
  • Identify opportunities to expand customer relationships through additional services
Qualifications
  • 2+ years of experience in one or more of the following:
    • Customer Success
    • Account Management
    • Client Services
    • Project Management
  • 2+ years of experience in tax, bookkeeping, accounting, payroll, or financial operations
  • Experience working directly with customers in a consultative or advisory capacity
  • Strong communication and relationship-building skills
  • Excellent organizational and time management abilities
  • Comfortable learning new technology and working with CRM systems
  • Ability to simplify complex financial concepts for customers
Preferred Experience
  • Knowledge of small business accounting, payroll, bookkeeping, or tax concepts
  • Experience supporting S Corporations or self-employed business owners
  • Familiarity with platforms such as HubSpot, QuickBooks Online, Xero, Gusto, or similar applications
  • Experience in a startup, fintech, accounting, payroll, or financial services environment is a plus
What We're Looking For
  • Customer-first mindset
  • Strong attention to detail
  • Proactive problem solver
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Collaborative team player who enjoys building lasting client relationships

If you're passionate about helping small businesses succeed and enjoy combining financial knowledge with exceptional customer service, we'd love to hear from you.

To be considered, please submit your resume through Seattle Search Group.

Seattle Search Group logo

About Seattle Search Group

Sourced by ZipRecruiter

•Our team of experienced Seattle recruiters are dedicated to providing the best customer service around and delivering the most qualified candidates. •Our proven background in recruiting and our skilled staff have an unparalleled network of contacts throughout Seattle and beyond. •We take time to listen and get to know you and understand your particular needs. •We want to make sure that both our clients and candidates trust Seattle Search Group. •We offer an honest and accurate market advice and promise that your experience with SSG will not be like any other search firm you have dealt with. •We have a long standing record of success and integrating into local markets professionally and civically. •With our large engine of recruiters, we are able to provide multiple options with a wide variety of skills. No project is too big or small for us to handle.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Bellevue, WA, US

Year founded

2009

Social media

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