Answer questions, address concerns, and ensure each client has a smooth and positive experience ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...
Answer questions, address concerns, and ensure each client has a smooth and positive experience ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...
Sales Manager Remote
Bloomington, IL · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales Manager Remote
Bloomington, IL · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Manager
Bloomington, IL · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Manager
Bloomington, IL · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
Heyworth, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Heyworth, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Sales Coordinator Remote
Arrowsmith, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales Coordinator Remote
Arrowsmith, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
Deer Creek, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Deer Creek, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
Gridley, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Gridley, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Sales Coordinator Remote
Towanda, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales Coordinator Remote
Towanda, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Sales Coordinator Remote
Armington, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales Coordinator Remote
Armington, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
Armington, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Armington, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
Congerville, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Congerville, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
Hopedale, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Hopedale, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Sales Coordinator Remote
Carlock, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales Coordinator Remote
Carlock, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
El Paso, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
El Paso, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Sales Coordinator Remote
Stanford, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales Coordinator Remote
Stanford, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
Stanford, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Stanford, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Sales Coordinator Remote
Washington, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales Coordinator Remote
Washington, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Sales Coordinator Remote
Waynesville, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales Coordinator Remote
Waynesville, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales Representative
Arrowsmith, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales Representative
Arrowsmith, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Benefits Advisor
Bloomington, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Benefits Advisor
Bloomington, IL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Experience Manager information
See Normal, IL salary details
$24K - $30.8K
5% of jobs
$30.8K - $37.6K
14% of jobs
$40.2K is the 25th percentile. Wages below this are outliers.
$37.6K - $44.4K
16% of jobs
The median wage is $50.5K / yr.
$44.4K - $51.1K
17% of jobs
$51.1K - $57.9K
12% of jobs
$57.9K - $64.7K
9% of jobs
$66.3K is the 75th percentile. Wages above this are outliers.
$64.7K - $71.5K
11% of jobs
$71.5K - $78.3K
6% of jobs
$78.3K - $85.1K
5% of jobs
$85.1K - $91.9K
2% of jobs
$91.9K - $98.7K
3% of jobs
$24K
$56.7K
$98.7K
How much do remote customer experience manager jobs pay per year?
As of Aug 7, 2026, the average yearly pay for remote customer experience manager in Normal, IL is $56,703.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $68,400.00 per year, depending on experience, location, and employer.
How does a remote customer experience manager typically collaborate with cross-functional teams to enhance customer satisfaction?
As a Remote Customer Experience Manager, you'll regularly coordinate with teams such as product development, marketing, and support to identify customer pain points and implement solutions. Collaboration often happens via virtual meetings, shared project management tools, and data analytics platforms. You'll translate customer feedback into actionable insights, advocate for customer-centric changes, and ensure that all departments align on delivering a seamless experience. Effective communication and proactive relationship-building with remote colleagues are essential to drive initiatives and foster a customer-first culture.
What does a remote customer experience manager do?
A Remote Customer Experience Manager is responsible for overseeing and improving the interactions that customers have with a company, but does so while working from a remote location. Their duties typically include analyzing customer feedback, resolving escalated issues, developing strategies to enhance customer satisfaction, and leading remote customer service teams. They use digital tools to monitor customer journeys and ensure consistent, high-quality service across all channels. The ultimate goal is to foster customer loyalty and drive positive business outcomes by ensuring a seamless and satisfying experience.
What is the difference between Remote Customer Experience Manager vs Remote Customer Support Specialist?
| Aspect | Remote Customer Experience Manager | Remote Customer Support Specialist |
|---|---|---|
| Credentials | Experience in customer service, leadership skills, possibly a degree in business or related field | Customer service training, basic technical knowledge, high school diploma or equivalent |
| Work Environment | Oversees customer experience strategies, collaborates with teams, manages customer feedback | Handles customer inquiries, resolves issues, provides support via chat, email, or phone |
| Employer & Industry Usage | Used across retail, tech, finance, and service industries for improving customer satisfaction | Common in call centers, tech support, e-commerce, and service sectors |
The Remote Customer Experience Manager focuses on overseeing and improving the overall customer journey, requiring leadership and strategic skills. In contrast, the Remote Customer Support Specialist handles direct customer interactions, providing support and resolving issues. Both roles are vital for customer satisfaction but differ in scope and responsibilities.
What are the key skills and qualifications needed to thrive as a remote customer experience manager, and why are they important?
To thrive as a Remote Customer Experience Manager, you need expertise in customer service strategy, data analysis, and leadership, often supported by a bachelor's degree and relevant experience in customer-facing roles. Familiarity with CRM platforms like Salesforce or Zendesk, as well as proficiency in communication and project management tools, is typically required. Exceptional communication, problem-solving, and empathy help you lead teams and resolve complex customer issues remotely. These skills and qualities are essential to deliver seamless customer experiences, drive team performance, and ensure customer satisfaction in a virtual environment.
What are popular job titles related to Remote Customer Experience Manager jobs in Normal, IL? For Remote Customer Experience Manager jobs in Normal, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience Manager jobs in Normal, IL look for? The top searched job categories for Remote Customer Experience Manager jobs in Normal, IL are:
What cities near Normal, IL are hiring for Remote Customer Experience Manager jobs? Cities near Normal, IL with the most Remote Customer Experience Manager job openings:
Full-time
Posted 22 days ago
Job description
-Help Clients Get Started: Meet with clients virtually (Zoom/phone) and guide them step-by-step through the enrollment process -Explain Benefits Clearly: Walk clients through available coverage options in a simple, easy-to-understand way so they can make informed decisions -Provide Friendly Support: Answer questions, address concerns, and ensure each client has a smooth and positive experience -Complete Enrollments: Assist clients in filling out applications and finalizing their benefits during scheduled meetings -Learn & Grow: Participate in ongoing training and coaching—no prior industry experience required -Team Collaboration: Work with a supportive team and leadership group focused on helping you succeed
We’re looking for someone who: -Enjoys helping people and providing great customer service -Has strong communication skills (we’ll help you improve even more) -Is dependable, organized, and willing to learn -Is comfortable using a computer, Zoom, and basic online tools -Can work independently in a remote environment -Brings a positive attitude and strong work ethic No prior experience in insurance or enrollment is required—we provide full training.