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Remote Customer Success Assistant Jobs in Normal, IL

Refinere

Account Executive (Remote)

Texas, IL · Remote

Work closely with the Customer Success team to deliver an exceptional experience for our customers. Achieve and exceed revenue goals. Beyond the Skills We are looking for people who care deeply about ...

AO Globe Life

Remote Sales Associate

Bloomington, IL · On-site +1

$50K - $80K/yr

Begin as an agent and, with your proven success, seize opportunities to move into management and ... Customer Focus: Provide solutions that genuinely meet client needs. * Tech Savvy: Comfortable using ...

AO Globe Life

Remote Sales Associate

Bloomington, IL · On-site +1

$50K - $80K/yr

Begin as an agent and, with your proven success, seize opportunities to move into management and ... Customer Focus: Provide solutions that genuinely meet client needs. * Tech Savvy: Comfortable using ...

AO Globe Life

Remote Sales Associate

Bloomington, IL · On-site +1

$50K - $80K/yr

Begin as an agent and, with your proven success, seize opportunities to move into management and ... Customer Focus: Provide solutions that genuinely meet client needs. * Tech Savvy: Comfortable using ...

SA Technologies Inc.

Network Engineer

Bloomington, IL · Remote

... customers. Complete parameter and measurements testing focusing on digital technologies utilizing remote test devices. Control and direct test efforts of employees at remote sites when applicable.

ALVEST

Deployment Engineer

Bloomington, IL · Remote

... remote support as well as with training programs to help our customers achieve operational excellence with our autonomous vehicle solutions. You therefore are a key part of TractEasy's future success ...

Illinois State University

System Administrator

Normal, IL · On-site +1

$70K - $85K/yr

Hybrid, On Campus, Remote Location: Normal, Illinois Division Name: Finance and Planning Department ... This role will assist in continuous improvement and innovation to enhance customer experience and ...

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How much do remote customer success assistant jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote customer success assistant in Normal, IL is $23.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $24.66 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Remote Customer Success jobs in Normal, IL? The most popular types of Remote Customer Success jobs in Normal, IL are:
What are popular job titles related to Remote Customer Success Assistant jobs in Normal, IL? For Remote Customer Success Assistant jobs in Normal, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Assistant jobs in Normal, IL look for? The top searched job categories for Remote Customer Success Assistant jobs in Normal, IL are:
What cities near Normal, IL are hiring for Remote Customer Success Assistant jobs? Cities near Normal, IL with the most Remote Customer Success Assistant job openings:
Remote Customer Success Assistant jobs near you
Infographic showing various Remote Customer Success Assistant job openings in Normal, IL as of May 2026, with employment types broken down into 1% Locum Tenens, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 68% Physical, 2% Hybrid, and 30% Remote job distribution, with an average salary of $49,244 per year, or $23.7 per hour.
Account Executive (Remote)

Account Executive (Remote)

Refinere

Texas, IL • Remote

Full-time

Posted 9 days ago

Job description

Account Executive 


Every company is in the Real Estate business even if it isn't their core product. Most often, it is their second or third highest expenditure, yet it's regularly overlooked and understaffed. As a result, companies miss strategic opportunities to save both time and money. RefineRE is changing all of that and creating a category in the process.


RefineRE has experienced explosive growth over the past year, and we now find ourselves experiencing more demand for our software since COVID. Companies find themselves needing to understand how they can optimize their real estate investments more than ever as they try to reduce costs across their portfolio. RefineRE is in a unique position to help these companies reduce their risk and costs with our platform.


We need an experienced Account Executive who can come in and hit the ground running. We need your experience in driving revenue from the inbound interest and target accounts we have. We are looking for a person who has an entrepreneurial spirit and is good with constant change as the company experiences explosive growth. If you have been in a start-up and experienced this type of growth, you will be a perfect candidate.


This opportunity is ideal for an individual who hopes to create change both within the organization and the Commercial Real Estate industry at large. You'll thrive if you love taking initiative, are proactive, and enjoy a large amount of autonomy and responsibility.


About RefineRE

RefineRE is the leading data, analytics, and benchmarking platform for corporate occupiers around the globe. We help Fortune 500 companies and beyond to aggregate all of their internal data in order to overlay external real estate, labor, and economic data to help companies make better, faster real estate decisions.


About You

Our ideal Account Executive hire will have 2-5 years of experience in SaaS sales - bonus if in the real estate industry!

Have a track record of exceeding quota in your previous positions.

Understand that a successful onboarding of a customer is imperative - the sale is not over when the customer signs.

Strong communication skills and the ability to foster internal feedback loops (i.e. between sales, marketing, product, customer success, etc.)

Tech-savvy with a problem solvers mentality

Comfortable owning the full sales process from pipeline creation to close.


What you'll do

Build your own strategy to drive pipeline development in your territory.

Listen to and empathize with various stakeholders at companies to understand what challenges real estate execs face when doing their work.

Convince the real estate departments to approach old problems in new ways, while leading deals from initial engagement to close.

Build a joint plan with the company that incorporates their goals and shows how RefineRE can support them in meeting and exceeding their goals.

Attend conferences and other events to share knowledge and meet transit leaders.

Work closely with the Customer Success team to deliver an exceptional experience for our customers.

Achieve and exceed revenue goals.


Beyond the Skills

We are looking for people who care deeply about the work RefineRE is doing. That can include being passionate about data, real estate, or mission-oriented projects that have a big real-world impact. We are serious about creating a culture that encompasses the core values of our company.


Team. You're a team player that believes in working with others to accomplish big goals.

Communication. You believe openness and honesty underpin effective communication.

Feedback. You're a voracious learner. You seek and give constructive feedback to improve your practice.

Growth. You are passionate about our work of providing a single-source commercial real estate occupier solution.

Diversity. You cherish other perspectives and opinions.

Impact. You constantly evaluate return on investment to optimize for positive impact.


We are committed to a workplace that is as dynamic, diverse, and passionate as the community we serve.


Employment Type: FULL_TIME

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