Answer questions, address concerns, and ensure each client has a smooth and positive experience ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...
Answer questions, address concerns, and ensure each client has a smooth and positive experience ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...
Business Analyst
Draper, UT ยท On-site +1
Experience analyzing contact center or customer operations metrics. * Experience modeling ... compensation or incentive programs and evaluating their business impact. * Experience with SQL ...
Business Analyst
Draper, UT ยท On-site +1
Experience analyzing contact center or customer operations metrics. * Experience modeling ... compensation or incentive programs and evaluating their business impact. * Experience with SQL ...
Senior Customer Success Manager
Lehi, UT ยท On-site +1
Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Collaborate with the Customer Experience team to develop scalable approaches for managing a large ...
Quick apply
Senior Customer Success Manager
Lehi, UT ยท On-site +1
Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Collaborate with the Customer Experience team to develop scalable approaches for managing a large ...
Senior Customer Success Manager
Lehi, UT ยท On-site +1
Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Collaborate with the Customer Experience team to develop scalable approaches for managing a large ...
Senior Customer Success Manager
Lehi, UT ยท On-site +1
Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Collaborate with the Customer Experience team to develop scalable approaches for managing a large ...
Senior Customer Success Manager
Lehi, UT ยท On-site +1
Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Collaborate with the Customer Experience team to develop scalable approaches for managing a large ...
Senior Customer Success Manager
Lehi, UT ยท On-site +1
Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Collaborate with the Customer Experience team to develop scalable approaches for managing a large ...
Collections Analyst
Draper, UT ยท Remote
$21/hr
Collections Analyst, Associate Location: Remote Duration: 6-Month Contract (with potential ... a customer-focused approach. Key Qualifications: * 1-2+ years of collections experience
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Collections Analyst
Draper, UT ยท Remote
$21/hr
Collections Analyst, Associate Location: Remote Duration: 6-Month Contract (with potential ... a customer-focused approach. Key Qualifications: * 1-2+ years of collections experience
Business Analyst, Product
Lehi, UT ยท On-site +1
Fully remote within Pacific Standard time zone About the Role Product at Nearmap doesn't just build ... CRM and billing data Qualifications What We're Looking For Required * 2-4 years of experience in ...
Business Analyst, Product
Lehi, UT ยท On-site +1
Fully remote within Pacific Standard time zone About the Role Product at Nearmap doesn't just build ... CRM and billing data Qualifications What We're Looking For Required * 2-4 years of experience in ...
Business Analyst, Product
Lehi, UT ยท On-site +1
Fully remote within Pacific Standard time zone About the Role Product at Nearmap doesn't just build ... CRM and billing data Qualifications What We're Looking For Required * 2-4 years of experience in ...
Business Analyst, Product
Lehi, UT ยท On-site +1
Fully remote within Pacific Standard time zone About the Role Product at Nearmap doesn't just build ... CRM and billing data Qualifications What We're Looking For Required * 2-4 years of experience in ...
Business Analyst, Product
Lehi, UT ยท On-site +1
Fully remote within Pacific Standard time zone About the Role Product at Nearmap doesn't just build ... CRM and billing data Qualifications What We're Looking For Required * 2-4 years of experience in ...
Quick apply
Business Analyst, Product
Lehi, UT ยท On-site +1
Fully remote within Pacific Standard time zone About the Role Product at Nearmap doesn't just build ... CRM and billing data Qualifications What We're Looking For Required * 2-4 years of experience in ...
Customer Success Manager
Lehi, UT ยท On-site +1
$52K - $68K/yr
EasyPost does not consider candidates who misrepresent their identity, experience, employment ... Follows standard practices and procedures in analyzing situations or data from which answers can be ...
Customer Success Manager
Lehi, UT ยท On-site +1
$52K - $68K/yr
EasyPost does not consider candidates who misrepresent their identity, experience, employment ... Follows standard practices and procedures in analyzing situations or data from which answers can be ...
Data Analyst
Lehi, UT ยท On-site +1
Position Summary The Data Analyst collects, integrates, manages, and analyzes complex data to ... leads in the Marketing, Customer Experience, and Operations departments. Work Environment ...
Data Analyst
Lehi, UT ยท On-site +1
Position Summary The Data Analyst collects, integrates, manages, and analyzes complex data to ... leads in the Marketing, Customer Experience, and Operations departments. Work Environment ...
Customer Service Representative (Remote - United States)
American Fork, UT ยท Remote
$14.25 - $19.50/hr
Previous customer service, customer support, or call center experience preferred. Strong interpersonal and problem-solving skills. Ability to work independently in a remote environment. Reliable ...
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Customer Service Representative (Remote - United States)
American Fork, UT ยท Remote
$14.25 - $19.50/hr
Previous customer service, customer support, or call center experience preferred. Strong interpersonal and problem-solving skills. Ability to work independently in a remote environment. Reliable ...
As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...
Quick apply
As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...
As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...
As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...
Analyst, Revenue Operations
Lehi, UT ยท Remote
$25/hr
Analyst, Revenue Operations 12+ Months W2 Contract Lehi, UT (hybrid) Benefits You'll Love ... Leverages this knowledge to provide business recommendations to ensure optimal customer experience ...
Analyst, Revenue Operations
Lehi, UT ยท Remote
$25/hr
Analyst, Revenue Operations 12+ Months W2 Contract Lehi, UT (hybrid) Benefits You'll Love ... Leverages this knowledge to provide business recommendations to ensure optimal customer experience ...
Customer Service Representative (Remote)
Draper, UT ยท Remote
$16/hr
Customer Service Representative Location: RemoteJob Type: Full-Time Company: Village Capital ... experience (Preferred)Excellent phone etiquetteAbility to remain composed during stressful ...
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Customer Service Representative (Remote)
Draper, UT ยท Remote
$16/hr
Customer Service Representative Location: RemoteJob Type: Full-Time Company: Village Capital ... experience (Preferred)Excellent phone etiquetteAbility to remain composed during stressful ...
Customer Service Representative (Remote)
Draper, UT ยท On-site +1
$16/hr
Customer Service Representative Location: Remote Job Type: Full-Time Company: Village Capital ... experience (Preferred) * Excellent phone etiquette * Ability to remain composed during stressful ...
Customer Service Representative (Remote)
Draper, UT ยท On-site +1
$16/hr
Customer Service Representative Location: Remote Job Type: Full-Time Company: Village Capital ... experience (Preferred) * Excellent phone etiquette * Ability to remain composed during stressful ...
Customer Service - Accounts Receivable / Utility Billing Support
Provo, UT ยท On-site +1
$19.25 - $25.25/hr
As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...
Customer Service - Accounts Receivable / Utility Billing Support
Provo, UT ยท On-site +1
$19.25 - $25.25/hr
As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...
Device Experience Platform Developer
Lehi, UT ยท Remote
$115K - $218K/yr
Analyze telemetry, DEX scores, and sentiment data. Build dashboards and reports. Track key ... Develop Remote Actions using PowerShell. Build workflows using Nexthink Flow. Create NQL queries.
Device Experience Platform Developer
Lehi, UT ยท Remote
$115K - $218K/yr
Analyze telemetry, DEX scores, and sentiment data. Build dashboards and reports. Track key ... Develop Remote Actions using PowerShell. Build workflows using Nexthink Flow. Create NQL queries.
Board Certified Behavior Analyst (BCBA) - Remote
Provo, UT ยท Remote
$78K - $90K/yr
Kyo is looking for an enthusiastic, organized and experienced to join the team and work 100% from ... Flexibility: 100% remote delivery model, with flexible scheduling options for full-time and ...
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Board Certified Behavior Analyst (BCBA) - Remote
Provo, UT ยท Remote
$78K - $90K/yr
Kyo is looking for an enthusiastic, organized and experienced to join the team and work 100% from ... Flexibility: 100% remote delivery model, with flexible scheduling options for full-time and ...
Remote Customer Experience Analyst information
See Springville, UT salary details
$17.44 - $21.58
8% of jobs
$21.58 - $25.73
2% of jobs
$25.73 - $29.88
14% of jobs
$29.98 is the 25th percentile. Wages below this are outliers.
$29.88 - $34.02
32% of jobs
$34.02 - $38.17
14% of jobs
$40.59 is the 75th percentile. Wages above this are outliers.
$38.17 - $42.31
9% of jobs
$42.31 - $46.46
6% of jobs
$46.46 - $50.61
3% of jobs
$50.61 - $54.75
3% of jobs
$54.75 - $58.90
5% of jobs
$58.90 - $63.05
3% of jobs
$17
$37
$63
How much do remote customer experience analyst jobs pay per hour?
What are the key skills and qualifications needed to thrive as a remote customer experience analyst?
To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.
What are some typical daily tasks for a remote customer experience analyst?
Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.
What is a remote customer experience analyst?
A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

Full-time
Re-posted 12 days ago
Job description
-Help Clients Get Started: Meet with clients virtually (Zoom/phone) and guide them step-by-step through the enrollment process -Explain Benefits Clearly: Walk clients through available coverage options in a simple, easy-to-understand way so they can make informed decisions -Provide Friendly Support: Answer questions, address concerns, and ensure each client has a smooth and positive experience -Complete Enrollments: Assist clients in filling out applications and finalizing their benefits during scheduled meetings -Learn & Grow: Participate in ongoing training and coachingโno prior industry experience required -Team Collaboration: Work with a supportive team and leadership group focused on helping you succeed
Weโre looking for someone who: -Enjoys helping people and providing great customer service -Has strong communication skills (weโll help you improve even more) -Is dependable, organized, and willing to learn -Is comfortable using a computer, Zoom, and basic online tools -Can work independently in a remote environment -Brings a positive attitude and strong work ethic No prior experience in insurance or enrollment is requiredโwe provide full training.