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Remote Customer Service Team Lead Jobs in Springville, UT

Romex Pest Control

Customer Service Manager

Pleasant Grove, UT · Remote

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and remote CSRs together as one team. If you're looking for a role where your leadership is seen ... Culture * Support and lead the CSR team in day-to-day operations, serving as a reliable point of ...

MyAdvice

Technical SEO Team Lead

Lehi, UT · On-site +1

$80K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position can be remote, hybrid or in-office depending on candidate preference and location ... Our AI-powered Success Center is a profitability engine that empowers service professionals to add ...

New

MyAdvice

Technical SEO Team Lead

Lehi, UT · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position can be remote, hybrid or in-office depending on candidate preference and location ... Our AI-powered Success Center is a profitability engine that empowers service professionals to add ...

New

LedgerGurus

Remote Tax Accountant

Lehi, UT · Remote

$40 - $48/hr

  • Retirement

  • PTO

We need an experienced accountant to come in and build out our pre-existing income tax service. The ... Previous leadership or team lead experience is a plus. Have you been itching for a chance to prove ...

New

LedgerGurus

Remote Tax Accountant

Lehi, UT · On-site +1

$40 - $48/hr

  • Retirement

  • PTO

We need an experienced accountant to come in and build out our pre-existing income tax service. The ... Previous leadership or team lead experience is a plus. Have you been itching for a chance to prove ...

Promoted2

Remote Insurance Agent

Provo, UT · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or ... Leadership advancement and team-building opportunities * No lead costs plus No cold calling How to ...

HMG Careers

Remote Sales and Service Agent

Provo, UT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Payson, UT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Springville, UT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Genola, UT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Provo, UT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Cedar Hills, UT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Elberta, UT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Team Lead information

See Springville, UT salary details

$8

$20

$38

How much do remote customer service team lead jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote customer service team lead in Springville, UT is $20.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $21.92 per hour, depending on experience, location, and employer.

How does a remote customer service team lead effectively manage and support a distributed team?

As a Remote Customer Service Team Lead, you will leverage digital communication tools to oversee team performance, provide coaching, and foster collaboration among geographically dispersed agents. Frequent video meetings, clear documentation, and real-time messaging platforms are essential for maintaining team cohesion and ensuring everyone is aligned with company goals. You'll also monitor key performance metrics, handle escalations, and create an inclusive environment where team members feel supported despite the lack of face-to-face interaction. This role requires strong organizational skills and the ability to adapt leadership techniques to a virtual setting.

What is a remote customer service team lead?

A Remote Customer Service Team Lead is a professional responsible for managing and guiding a team of customer service representatives who work from various locations, typically outside a central office. This role involves monitoring team performance, providing training and support, resolving complex customer issues, and ensuring quality service standards are maintained. The Team Lead also acts as a liaison between the team and upper management, helping to implement company policies and improve customer satisfaction. Strong communication, leadership, and problem-solving skills are essential for success in this position.

What is the difference between Remote Customer Service Team Lead vs Remote Customer Service Representative?

AspectRemote Customer Service Team Lead
CredentialsExperience in customer service, leadership skills, possibly supervisory certifications
Work EnvironmentLeads a team, manages workflows, provides training and support
Employer UsageUsed by companies to denote a supervisory role overseeing customer service reps
Search IntentPeople looking for leadership roles in customer service, team management positions

The Remote Customer Service Team Lead typically has leadership responsibilities, overseeing a team of customer service representatives, providing guidance, and managing workflows. In contrast, a Remote Customer Service Representative primarily handles customer inquiries without supervisory duties. Both roles require strong communication skills and customer service experience, but the team lead position emphasizes leadership and management skills.

What are the key skills and qualifications needed to thrive as a remote customer service team lead, and why are they important?

To thrive as a Remote Customer Service Team Lead, you need strong leadership, problem-solving abilities, and experience in customer service management, often supported by a relevant degree or prior supervisory experience. Familiarity with CRM platforms, ticketing systems, and communication tools like Slack or Zoom is typically required. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies ensure efficient team coordination, high-quality customer support, and the achievement of service goals in a virtual environment.

What are popular job titles related to Remote Customer Service Team Lead jobs in Springville, UT?

For Remote Customer Service Team Lead jobs in Springville, UT, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Team Lead jobs in Springville, UT look for?

The top searched job categories for Remote Customer Service Team Lead jobs in Springville, UT are:

What cities near Springville, UT are hiring for Remote Customer Service Team Lead jobs?

Cities near Springville, UT with the most Remote Customer Service Team Lead job openings:

Remote Customer Service Team Lead jobs near you
Infographic showing various Remote Customer Service Team Lead job openings in Springville, UT as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% Remote job distribution, with an average salary of $41,882 per year, or $20.1 per hour.

Remote Inbound Customer Service Representative

Ken Garff Auto Group

Draper, UT • On-site, Remote

$16 - $16.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 hours ago

Ken Garff Automotive Group rating

5.7

Company rating: 5.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

121st of 152 rated car dealerships

Job description

Remote Customer Service Representative - Ken Garff Listening Center
The Ken Garff Listening Center is a contact center that is currently looking for Remote Customer Service Representatives!
Great work schedule!
The Listening Center is open from 6 AM to 7 PM MST Monday-Friday, 8:00 AM to 4:30 PM MST Saturdays, and closed Sundays. Training class is Tentative to start on September 14th, 2026.
Must provide your own equipment to work remote.
Internet Connection (Wired Required):
  • Ethernet connection only (must be hard-wired to router or wall port)
  • Minimum speeds: 50 Mbps download / 20 Mbps upload
  • Maximum ping: 40 ms or lower

Computer Specifications:
  • Processor of Intel i5 or Higher OR AMD Ryzen 5 or Higher
  • RAM: 16 GB minimum
  • Storage: 256 GB or more
  • System Firmware: UEFI with Secure Boot enabled
  • TPM: Version 2.0
  • Graphics: Compatible with DirectX 12 or later with WDDM 2.0 driver
  • Operating System: Windows 11 required
    Apple/Mac devices are not supported

Peripherals and Remote Setup:
  • Minimum of 2 monitors (dual-monitor setup required)
  • Webcam (built-in or external)
  • Smartphone
  • Headset with microphone
  • Keyboard and mouse

Quiet working area free from distractions
Here's what you'll be doing:
  • Answer inbound customer calls promptly and professionally.
  • Determine the customer's concerns and schedule the necessary appointment.
  • Communicate with the customer in a way that leaves them feeling comfortable, informed, and feeling that they have been heard.
  • Document and update customer records.
  • Establish and maintain great customer relationships.
  • Be a team player and uphold Ken Garff's standards of professionalism and integrity.

Qualifications:
  • Positive, energetic, enthusiastic, and service-oriented.
  • Must provide your own equipment
  • Proficient computer skills, capable of managing multiple systems, and able to type 30 + wpm
  • The ability to help solve customer problems
  • Excellent problem-solving and communication skills. (Written and verbal)
  • Ability to multitask, organize & prioritize-in other words, work smart.
  • Previous customer service or call center experience is a plus.
  • High School Diploma or equivalent
  • Must be 18 years or older and authorized to work in the U.S.
  • Bilingual in Spanish is a PLUS!
  • Must be located in Utah, Texas, Nevada, Arizona, Wyoming, or Iowa

Benefits of working at Ken Garff Listening Center:
  • Earn a college degree, no cost to you!
  • Paid training-we care about your success.
  • Flexible schedule!
  • Real career growth at a nationwide automotive powerhouse
  • Competitive base pay
  • Paid Time Off
  • Great benefits package: Medical, Dental, Vision, Short and Long-term disability, AD&D, and Life Insurance
  • 401 (k) with Company match
  • Optional Year-end bonus program
  • Employee discounts on Vehicle Purchase, Parts, Service, and More!
  • Great people with a great culture

Job Type: Full-Time (35-40-hour work week)
Pay: Starting at $16.00 per hour
$16.25 per hour for Spanish bilingual candidates
We are an Equal Opportunity Employer
((We Hear You))

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