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Remote Customer Engineer Jobs in California (NOW HIRING)

Twenty80 LLC

AI Engineer

San Mateo, CA · Remote

... remote candidates will be considered * Regular domestic travel to customer sites for technical ... Collaborative, fast-paced engineering culture

Optura

Sr. Site Reliability Engineer

San Francisco, CA · On-site +1

$67.25 - $89.25/hr

... customers to safely deploy AI in real-world healthcare environments. Location: Open to remote or ... Partner with engineering and security to set opinionated guardrails: golden paths, base images ...

Upbound

Senior Software Engineer [REMOTE]

San Francisco, CA · Remote

$144K - $190K/yr

Investigate and debug complex issues in customer environments, including multi-control plane ... engineers. #LI-REMOTE Why Upbound? At Upbound, you'll help shape the systems and strategies that ...

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Remote Customer Engineer information

What does a remote customer engineer do?

A remote customer engineer provides technical support and solutions to clients remotely, often troubleshooting hardware or software issues, assisting with product deployment, and ensuring customer satisfaction. They typically use communication tools like video calls, chat, and remote access software, and may require technical certifications or knowledge of specific products or systems.

What is the difference between Remote Customer Engineer vs Remote Technical Support Specialist?

AspectRemote Customer EngineerRemote Technical Support Specialist
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco or CompTIAHigh school diploma or associate degree, certifications like CompTIA A+
Work EnvironmentCustomer sites, remote troubleshooting, technical consultationsHelp desks, call centers, remote support via chat or phone
Employer & Industry UsageTech companies, networking, hardware/software providersIT service providers, software companies, hardware vendors

Remote Customer Engineers focus on technical consultations, troubleshooting, and supporting complex systems, often requiring engineering knowledge. Remote Technical Support Specialists handle customer inquiries, troubleshooting, and issue resolution primarily via remote channels. While both roles involve remote work and technical skills, the Customer Engineer role typically demands more specialized technical expertise and industry certifications.

What are the most commonly searched types of Customer Engineer jobs in California? The most popular types of Customer Engineer jobs in California are:
What cities in California are hiring for Remote Customer Engineer jobs? Cities in California with the most Remote Customer Engineer job openings:
Remote Customer Engineer jobs near you

Full Stack Software Engineer (Piq Energy / Remote/Hybrid US)

Active Impact Investments

San Francisco, CA • On-site, Remote

$150K - $250K/yr

Full-time

Re-posted 10 days ago

Job description

Full Stack Software Engineer
United States (Remote)
Software
Remote
Full-time
Mission
Piq Energy is helping leading developers connect to the grid faster by automating the technical power system analysis required to safely develop and deploy new assets. We're looking for incredible people to join our team!
This is a critical early hire with a significant amount of responsibility and corresponding competitive salary and equity compensation. Expect a base of $150k-$250k (location-adjusted) plus equity compensation.
Role
Piq Energy is seeking an innovative Full-Stack Software Engineer to join our team. You will develop, deploy, and maintain user-facing applications, backend APIs, databases, and cloud deployment infrastructure. As part of our dynamic startup environment, you will have opportunities to own features and shape our user experience and technical architecture. You'll collaborate within our team of software engineers, power systems experts, data scientists, and designers to deliver a powerful and performant SaaS platform.
Piq's technical stack includes:
  • Backend: Python, FastAPI, LLM agents, Postgres, Temporal, AWS
  • Frontend: Typescript, Svelte, GraphQL, Mapbox, D3.js

There's no need to be an expert in all parts of our stack - it's more important that you're good at learning quickly.
Piq is a remote-friendly company, with hubs in San Francisco, CA, and Athens, Greece. Our SF team works in-person in our coworking space 2-3 days per week. We value time together and meet across the team for on-sites 2-3 times per year.
Our interview process consists of a phone screen, two technical interviews, and a call with our founders.
Responsibilities
  • Develop and maintain end-to-end features across backend APIs, data pipelines, AI agents, and interactive frontends
  • Lead workstreams end-to-end, including gathering product requirements, proposing solution architectures, developing an implementation plan, managing technical dependencies, and coordinating rollout plans
  • Collaborate directly with users and customer-facing teammates to gather feedback and understand their needs, translating insights into design solutions
  • Build and maintain data-rich, interactive frontend applications
  • Scale our backend APIs, systems, and data pipelines to support more use cases, while ensuring maintainability and paying down technical debt
  • Uphold the technical bar as you build, ensuring our platform is performant, scalable, and secure
  • Provide hands-on mentorship and feedback for teammates
  • Write clean, maintainable code following best practices
  • Participate in and lead design discussions, code reviews, and technical planning meetings
  • Contribute to improving software engineering practices, with a bias toward action, ensuring fast iterations and delivery of impactful solutions

Requirements
  • 6+ years of software engineering industry experience delivering high-quality software
  • Experience building scalable software starting from user needs
  • Deep experience in one of the following areas, plus willingness to work across the stack as needed:
    • Building data-intensive backend systems with Python or a similar language
    • Developing interactive data-rich frontend applications with modern JavaScript frameworks
  • Experience owning successful software delivery end-to-end
  • Experience with version control, testing, and debugging tools
  • Ability to help evolve a growing engineering team
  • Comfort with LLM coding tools like Cursor and Claude Code
  • Strong communication and collaboration skills, with a bias towards action
  • Ability to work independently in a fast-paced, remote-friendly environment
  • Experience improving DevOps (IaC, CI/CD, cloud infrastructure) and supporting security compliance is a strong plus
  • Experience delivering for enterprise customers is a strong plus
  • Experience with workflow orchestration and LLM APIs and frameworks is a plus

About Piq Energy
Piq Energy's mission is to accelerate the energy transition by automating power grid simulation and analysis for project developers and utilities.
Our values
  • Kindness: Be kind and candid to yourself and others.
  • Excellence: Aim high and continuously improve.
  • Sustainability: Consider your capacity to maintain your self, your communities, and the environment.
  • Humility: Serve a greater goal, stay curious and open to learning
  • Freedom and Responsibility: You have the freedom to make decisions and the responsibility to take ownership of those decisions.

Why join us
  • Shape the future of the power grid
  • Work with a passionate, mission-driven team.
  • Collaborate in a global, remote-friendly environment.
  • Be part of the early team and contribute to shaping the company's direction.
Accessibility
Piq Energy encourages individuals of all racial, ethnic, and socioeconomic backgrounds and all gender and sexual identities to apply for this position. Piq Energy is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other basis prohibited by applicable law.

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