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Remote Customer Engineer Jobs in California (NOW HIRING)

Product Owner (Remote)

Irvine, CA · Remote

$140K - $150K/yr

About the Role This is a fully remote position. We are seeking an experienced Product Owner to help ... This role sits at the intersection of customers, engineering, support, and leadership, translating ...

We serve two primary customer segments: * Companies looking to optimize operational processes ... Engineer remote (m/f/d) to strengthen our Support Engineering team by owning the technical ...

Sr Systems Engineer

Livermore, CA · On-site +1

$116K - $158K/yr

Consult directly with customers' engineers and product management to define product requirements ... Remote work permitted within a reasonable commuting distance of the Livermore, CA office.

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Remote Customer Engineer information

What is the difference between Remote Customer Engineer vs Remote Technical Support Specialist?

AspectRemote Customer EngineerRemote Technical Support Specialist
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco or CompTIAHigh school diploma or associate degree, certifications like CompTIA A+
Work EnvironmentCustomer sites, remote troubleshooting, technical consultationsHelp desks, call centers, remote support via chat or phone
Employer & Industry UsageTech companies, networking, hardware/software providersIT service providers, software companies, hardware vendors

Remote Customer Engineers focus on technical consultations, troubleshooting, and supporting complex systems, often requiring engineering knowledge. Remote Technical Support Specialists handle customer inquiries, troubleshooting, and issue resolution primarily via remote channels. While both roles involve remote work and technical skills, the Customer Engineer role typically demands more specialized technical expertise and industry certifications.

What are the most commonly searched types of Customer Engineer jobs in California? The most popular types of Customer Engineer jobs in California are:
What cities in California are hiring for Remote Customer Engineer jobs? Cities in California with the most Remote Customer Engineer job openings:
Python Systems Engineer (Remote)

Python Systems Engineer (Remote)

Crunch

Redwood City, CA • On-site, Remote

Full-time

Posted 29 days ago


Job description

Company Description
Crunch.io is an innovative analytics company in the market research industry. We offer a survey data analysis platform that allows market researchers, analysts, and marketers to collaborate in a secure, cloud-based environment, using an intuitive drag-and-drop interface. Crunch users can quickly gain insights from their data and communicate them to their clients.
Job Description
We are hiring a Python Software Systems Engineer to help develop and deploy our platform. We are inviting you to join our small, fully remote team of developers and operators helping make our platform faster, more secure, and more reliable. You would help us deliver new features and build the future for how we deploy our products faster and safer while increasing the availability and reliability of our systems. You will explore different ways of problem solving and discover, explain, and defend your choices in implementation. You will be self-motivated and disciplined in order to work with our fully distributed team.
We are looking for someone who is a quick study, who is eager to learn and grow with us, and who has experience in DevOps or Agile cultures. At Crunch, we believe in learning together: we recognize that we don't have all the answers, and we try to ask each other the right questions. Some of the ways that we accomplish that include paired programming to tackle a hard problem, transparent code reviews, and discussions about design and architecture. Since Crunch's employees are completely distributed, it's crucial that you can work well independently, and keep yourself motivated and focused. We move fast but carefully, with a deep commitment to not breaking things... well, not too much.
Responsibilities:
In addition to typical software engineering and system administration tasks, you will be expected to
  • Contribute to code quality through unit testing, integration testing, code review, and system design using Python
  • Configure and administer production services, and develop and maintain procedures for updating and upgrading these systems without sacrificing availability
  • Develop and and maintain staging, testing, and developer environments that provide a uniform base for developing code that is trusted to work well in production
  • Develop and automate software lifecycle systems to aid in Continuous Integration and Delivery of tested code
  • Participate in on-call rotations (limited to your working hours + the occasional weekend) and assist in diagnosing and fixing system failures quickly when they occur

Qualifications
Required skills:
  • Ability to work independently and communicate clearly
  • A commitment to producing robust, testable code that meets industry standards
  • Strong programming experience using Python or another high level programming language
  • Strong system scripting ability using Python, Bash, or similar
  • Substantial Linux System Administration experience

Nice to have, but not required:
  • Building large-scale or complex multi-tenant web applications
  • Parallelization, code optimization, and Big Data operations
  • System Deployment and/or Configuration Management software (e.g., Ansible, Chef, Puppet, etc.)
  • Continuous Integration tools (e.g., Jenkins, Bamboo, Travis, etc)
  • Monitoring (e.g., Nagios, Datadog, Sentry, Splunk, etc.)
  • Cloud Computing (e.g., AWS, OpenStack, Google Cloud, Azure, etc.)
  • ElasticSearch, Docker, Kubernetes, Mesos

Additional Information
Crunch is a well-funded, remote-first company with a collaborative and open culture. We are passionate about our product and our mission, and value work/life balance, efficiency, simplicity, and fantastic customer service.