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Remote Customer Engineer Jobs in California (NOW HIRING)

ENow Software

Product Owner (Remote)

Irvine, CA · Remote

$140K - $150K/yr

About the Role This is a fully remote position. We are seeking an experienced Product Owner to help ... This role sits at the intersection of customers, engineering, support, and leadership, translating ...

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All JobsCustomer Engineer JobsRemote Customer Engineer JobsRemote Customer Engineer Jobs in California

Remote Customer Engineer information

What is the difference between Remote Customer Engineer vs Remote Technical Support Specialist?

AspectRemote Customer EngineerRemote Technical Support Specialist
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco or CompTIAHigh school diploma or associate degree, certifications like CompTIA A+
Work EnvironmentCustomer sites, remote troubleshooting, technical consultationsHelp desks, call centers, remote support via chat or phone
Employer & Industry UsageTech companies, networking, hardware/software providersIT service providers, software companies, hardware vendors

Remote Customer Engineers focus on technical consultations, troubleshooting, and supporting complex systems, often requiring engineering knowledge. Remote Technical Support Specialists handle customer inquiries, troubleshooting, and issue resolution primarily via remote channels. While both roles involve remote work and technical skills, the Customer Engineer role typically demands more specialized technical expertise and industry certifications.

What does a remote customer engineer do?

A remote customer engineer provides technical support and solutions to clients remotely, often troubleshooting hardware and software issues, assisting with product deployment, and ensuring customer satisfaction. They typically use remote access tools, have strong technical knowledge, and may hold certifications relevant to their industry. Their role involves communication skills and the ability to resolve technical problems efficiently from a remote location.

What are the most commonly searched types of Customer Engineer jobs in California?

The most popular types of Customer Engineer jobs in California are:

What cities in California are hiring for Remote Customer Engineer jobs?

Cities in California with the most Remote Customer Engineer job openings:

Remote Customer Engineer jobs near you

Sales Account Executive (New Business)

Automation Anywhere, Inc.

San Jose, CA • Remote

Full-time

Medical, PTO

Re-posted 23 days ago

Job description

About Us:
Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics-all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.
Our Opportunity:
Join our dynamic sales team and become part of a company leading the way in Agentic Process Automation (APA)-the next frontier of intelligent enterprise transformation. As a Sales Account Executive, you'll represent our market-leading APA platform, a cutting-edge solution that empowers organizations to automate, optimize, and elevate both business processes and IT operations like never before.
In this role, you'll focus on driving new business growth by introducing our innovative technology to forward-thinking organizations ready to embrace the future. You'll build and nurture lasting relationships with prospective clients, serving as a trusted advisor on their automation journey.
To succeed, you'll bring a strong track record of selling complex enterprise solutions, thrive in a fast-moving, entrepreneurial environment, and demonstrate exceptional communication skills. A results-driven mindset and commitment to exceeding your sales quota are essential.
If you're passionate about delivering transformative value to customers and want to be at the forefront of the APA revolution, we invite you to join us on this exciting journey.
Who you'll report to:
You'll be reporting to the Regional VP, Sales
Location: Must be based in the Midwest, Remote
You'll exceed your targets and be successful by:
  • Taking ownership of new business bookings: Drive new business growth by identifying and pursuing revenue-generating opportunities, managing sales pipelines, and executing account strategies tailored to secure large enterprise-level deals
  • Conducting customer meetings and presentations: Lead on-site and remote customer meetings, delivering compelling presentations and product demonstrations to marketing-qualified leads, effectively showcasing the value proposition of our solution and aligning to prospects' strategic business challenges
  • Generating leads through events: Attend trade shows and industry events to generate leads and foster relationships with potential clients, expanding the reach of our solution in the market
  • Providing technical expertise: Deliver standard and customized product demonstrations in collaboration with your Sales Engineering team, address technical inquiries, and interface with client technical teams to present our product architecture, tailor solution discussions, and overcome technical objections as needed
  • Executing Proof of Concept exercises: Collaborate with sales engineers to manage and execute Proof of Concepts, showcasing the capabilities of our solution through live demonstrations of process automation tailored to the prospect's needs
  • Leading RFX responses: Take the lead in coordinating RFX responses, working closely with internal teams such as sales engineers, product, and services teams to deliver comprehensive and compelling proposals that meet client requirements
  • Coordinating solution design: Collaborate with technical support, engineering, and service resources to ensure alignment between solution design and client business requirements, providing seamless integration and deployment of our solutions

You will be a great fit if you have:
  • Bachelor's degree combined with strong work experience is required. Master's degree in Computer Science, Computer Engineering, or a related field (or foreign equivalent) is preferred
  • Proven track record in hunting for new business and achieving/exceeding annual sales quota in the Agentic Automation industry
  • Demonstrate at least 8+ years of full sales cycle experience within the Computer Software Industry, with a strong emphasis on generating new business opportunities
  • Ideal experience would include exposure to Agentic Process Automation (APA) and/or related automation technologies (RPA, ML, AI, etc.).
  • Ability to travel, ranging from 25% to 50% of your time, to engage with prospective clients, attend industry events, and represent our company in various capacities aimed at expanding our reach and securing new business opportunities

You excel in these key competencies:
  • Knowledge of enterprise software architecture and technologies
  • Knowledge of business process management
  • Thorough knowledge of consultative selling including prospecting, qualifying, presenting, trial closing, objection handling, and closing
  • High energy with the ability to excel in an entrepreneurial, fast-changing environment
  • Experience and knowledge of working with channel partners such as "Big 4" advisories and leading System Integrators. Solid computer knowledge, including proficiency with software applications such as Salesforce
  • Demonstrable technical depth with the ability to effectively communicate with both technical and non-technical stakeholders

The salary range or on-target earnings (base salary + on-target incentives) for this position is $300,000 - $330,000 a year. The salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, and abilities of the applicant in alignment with market data and other factors. This position is also eligible for equity and a full range of medical and other benefits.
Ready to Revolutionize Work? Join Us.
This is an opportunity to work with a global, passionate team pioneering technology that's redefining the way people work, everywhere. Join us and discover the many ways that you can have an impact, achieve your potential, and go be great.
Job Segment OR Key Words: SaaS, Enterprise Sales, New Business, Agentic Process Automation, APA, Midwest Sales
#LI-DE1
#LI-REMOTE
Benefits and perks you'll appreciate:
  • Flexible work schedule / remote roles
  • Unlimited Personal Time Off
  • 12 holidays off per year
  • 4 days volunteer time off per year
  • Eligible for 4 company Achievement days off per year
  • Variety of health care and well-being benefits
  • Paid family/parental leave
  • We are a designated "Best Place to Work" for 2 years in a row! Learn more here
  • Newsweek's Top 100 Most Loved Workplaces in America 2023 - Learn more here

Automation Anywhere is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email recruiting@automationanywhere.com.
At this time, we typically do not offer visa sponsorship for this position. Candidates should generally be authorized to work in the United States without the need for current or future sponsorship.
All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.

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