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Remote Cruise Call Center Jobs (NOW HIRING)

AppleOne

Remote Call Center Representative

Avenel, NJ · Remote

$19/hr

Job Summary Our team is seeking reliable and professional Remote Call Center Representatives to support a large healthcare insurance enrollment program. Representatives will assist callers with ...

RemX

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Remote Call Center Supervisor (Experience Required)

Memphis, TN · Remote

$25/hr

Join our team as a Remote Call Center Supervisor (US-Based Only)! In this role, you'll oversee daily call center performance, mentor and support frontline agents, and serve as the vital link between ...

ACD Connect

Remote Call Center Agent

$10/hr

Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent ...

Niiko Health

Call Center Representative

San Francisco, CA · Remote

$16.50 - $20.50/hr

Remote / Hybrid, based on business requirements Position Summary NikoHealth is seeking a professional, dependable, and customer-focused Call Center Representative to serve as a primary point of ...

Posted today

NVISION Eye Centers

Call Center Agent - Remote

$21/hr

Nvision Eye Centers Remote Position NVISION ® Eye Centers is one of the largest ophthalmology ... Ability to handle a Call Center environment: work quickly and multi-task. Qualifications * 2+ years ...

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Remote Cruise Call Center information

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$10

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How much do remote cruise call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote cruise call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a remote cruise call center?

A remote cruise call center is a customer service operation where agents work from home or another remote location to assist customers with cruise bookings, inquiries, and support. These agents handle tasks such as answering questions about itineraries, processing reservations, managing changes or cancellations, and providing information about cruise policies. Working remotely allows call center agents to provide the same level of service as traditional call centers, but with greater flexibility and often extended hours.

What are the key skills and qualifications needed to thrive as a remote cruise call center agent?

To thrive as a Remote Cruise Call Center Agent, you need strong customer service skills, sales aptitude, and knowledge of the travel industry, often supported by a high school diploma or equivalent. Familiarity with reservation systems such as Sabre or Amadeus and CRM platforms is typically required. Excellent communication, problem-solving, and multitasking abilities help agents exceed customer expectations and resolve issues efficiently. These skills ensure smooth booking experiences, customer satisfaction, and effective remote teamwork in a fast-paced environment.

What are some common challenges faced by remote cruise call center agents, and how can they be overcome?

Remote cruise call center agents often face challenges such as managing high call volumes during peak travel seasons, navigating complex reservation systems, and maintaining effective communication without in-person team support. To overcome these challenges, agents should familiarize themselves with the company's booking software, actively participate in virtual team meetings, and leverage internal knowledge bases and support channels. Building strong time-management and self-motivation skills can also help agents stay organized and deliver exceptional customer service from a remote environment.

What is the difference between Remote Cruise Call Center vs Remote Travel Agent?

AspectRemote Cruise Call CenterRemote Travel Agent
Required CredentialsCustomer service experience, sometimes certifications in hospitality or travelTravel certifications (e.g., CLIA, IATA), customer service skills
Work EnvironmentCall center setup, remote with company-provided toolsHome-based, flexible scheduling, client consultations
Employer & Industry UsageCruise lines, travel agencies, hospitality industryTravel agencies, independent consultants, tour operators
Search & Comparison IntentCustomer service, booking support, cruise-specific rolesTravel planning, personalized trips, vacation bookings

The Remote Cruise Call Center primarily focuses on customer support and booking assistance for cruise lines, often requiring customer service experience. In contrast, Remote Travel Agents handle broader travel planning and personalized vacation arrangements, often with specific travel certifications. Both roles are remote, client-facing, and industry-related but differ in scope and certification requirements.

More about Remote Cruise Call Center jobs

What cities are hiring for Remote Cruise Call Center jobs?

Cities with the most Remote Cruise Call Center job openings:

What are the most commonly searched types of Cruise Call Center jobs?

The most popular types of Cruise Call Center jobs are:

What states have the most Remote Cruise Call Center jobs?

States with the most job openings for Remote Cruise Call Center jobs include:

What job categories do people searching Remote Cruise Call Center jobs look for?

The top searched job categories for Remote Cruise Call Center jobs are:

Remote Cruise Call Center jobs near you
Infographic showing various Remote Cruise Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Remote Call Center Representative

AppleOne

Avenel, NJ • Remote

$19/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

Work from home, help people, and make an impact! We’re hiring customer-focused professionals in New Jersey for a temporary/contract remote call center opportunity supporting healthcare insurance open enrollment. If you have 1–2 years of customer service or call center experience, enjoy helping people, and are comfortable working in a fast-paced, structured environment, this is a great opportunity to put your skills to work. Immediate hiring needs, paid training, and remote work!
Job Summary
Our team is seeking reliable and professional Remote Call Center Representatives to support a large healthcare insurance enrollment program. Representatives will assist callers with coverage, eligibility, enrollment, and account updates while delivering accurate, professional, and positive customer service.
Candidates will receive training on program information, systems, call flows, and compliance procedures. This role is ideal for individuals who are comfortable handling high call volumes, learning new systems, and maintaining accuracy while working independently from home.
IMPORTANT: Candidates must have their own Windows-based computer and meet all required technical specifications for remote work.
Key Responsibilities:
- Answer and manage high-volume inbound customer service calls related to healthcare coverage, eligibility, and enrollment.
- Process applications, enrollment updates, demographic changes, and related customer requests accurately.
- Enter, document, and track caller information in required systems while maintaining attention to detail.
- Follow privacy policies, call center procedures, compliance requirements, and performance standards.
- Provide professional, patient, and helpful support to callers during the open enrollment season.
- Work successfully in a structured remote call center environment from a New Jersey location.
Compensation and Benefits:
- Pay rate: $17.00 to $19.00 per hour.
- Job type: Contract/Temporary.
- Work arrangement: Remote work from home.
- Location requirement:
NJ residence required for New Jersey position $18-19/hour
Non-NJ residents may be considered for other remote projects at $17/hour
Apply today if you're ready to provide excellent customer service and help callers navigate their healthcare enrollment needs from the comfort of your home!


Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1504

Company Description

This company offers growth and a great group of people to work with.

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About AppleOne

Sourced by ZipRecruiter

AppleOne is a renowned staffing service based in Glendale, California, USA. Positioned in the Human Resources industry, the company offers extensive staffing and recruiting solutions, such as temporary, full-time, and part-time placement, to companies across diverse industry sectors. The company was established by Bernie Howroyd in 1964, launching the business to aid others in finding excellent jobs and companies in finding excellent people.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1964

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