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Freelance Cruise Call Center Jobs (NOW HIRING)

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity More than 80% of Americans own a car and see it as one of their ... Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai ...

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity More than 80% of Americans own a car and see it as one of their ... Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai ...

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity More than 80% of Americans own a car and see it as one of their ... Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai ...

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity More than 80% of Americans own a car and see it as one of their ... Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai ...

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity More than 80% of Americans own a car and see it as one of their ... Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai ...

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity More than 80% of Americans own a car and see it as one of their ... Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai ...

Norwegian Cruise Line

We're Hiring

Mesa, AZ

$10 - $12/hr

Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class ... Minimum 1-year of sales experience in a call center environment assisting existing and/or potential ...

Norwegian Cruise Line

We're Hiring

Mesa, AZ · On-site

$10 - $12/hr

Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities! ~Class ... Minimum 1-year of sales experience in a call center environment assisting existing and/or potential ...

Jerry Insurance Agency, LLC

Remote Call Center Agent

$19 - $21/hr

As a Call Center Agent , you're the person who takes that call, makes the change, and keeps the ... Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai ...

Calqulate

Cruise Advisor

Altamonte Springs, FL · On-site

About the job Cruise Advisor Sales Associate, Reservations Full-Time/Onsite Orlando area, Florida ... Prior experience in a sales role; a call center background is helpful but not required * A ...

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Freelance Cruise Call Center information

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$9

$22

$68

How much do freelance cruise call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for freelance cruise call center in the United States is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Freelance Cruise Call Center vs Customer Service Representative?

AspectFreelance Cruise Call CenterCustomer Service Representative
CredentialsNone specific; communication skills preferredTypically requires a high school diploma or equivalent
Work EnvironmentRemote, flexible hours, project-basedOffice or remote, regular hours
Industry UsageTravel, hospitality, cruise linesVarious sectors including retail, telecom, hospitality
Job NatureHandling cruise-related inquiries, bookings, supportAssisting customers with products/services, issue resolution

Freelance Cruise Call Centers focus on providing support for cruise line clients remotely, often on a flexible schedule, while Customer Service Representatives work across industries with more structured hours and varied products. Both roles require strong communication skills but differ in industry focus and work setup.

More about Freelance Cruise Call Center jobs
What cities are hiring for Freelance Cruise Call Center jobs? Cities with the most Freelance Cruise Call Center job openings:
What are the most commonly searched types of Cruise Call Center jobs? The most popular types of Cruise Call Center jobs are:
What states have the most Freelance Cruise Call Center jobs? States with the most job openings for Freelance Cruise Call Center jobs include:
What job categories do people searching Freelance Cruise Call Center jobs look for? The top searched job categories for Freelance Cruise Call Center jobs are:
Freelance Cruise Call Center jobs near you
Infographic showing various Freelance Cruise Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,772 per year, or $23 per hour.

Cruise Specialist

Norwegian Cruise Line Holdings Ltd

Miami, FL • On-site

Full-time

Re-posted 27 days ago

Job description

APPLY ONLINE
If you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.
JOB SUMMARY:
  • Assist travel partners and direct guests with all aspects related to individual and group cruise reservations; including sharing product information, reserving cruises, and advising of sales promotions, while meeting Oceania Cruises service delivery expectations..

POSITION RESPONSIBILITIES:
  • Efficiently handle telephone inquiries from Oceania Cruises guests, including travel partners and direct guests.
  • Provide superior customer service and product knowledge to all Oceania Cruises guests.
  • Effectively employ sales techniques, customer service, and product knowledge expertise as a means to increase sales revenue and provide complete customer satisfaction.
  • Provide consistent consultative telephone support to travel partners and direct guests in a positive, knowledgeable, and professional manner.
  • Assist and support other departments and fellow team members in reaching Oceania Cruises service, productivity, quality, and revenue goals.
  • Follow-up on available leads and ultimately close all potential sales opportunities.
  • Help with projects as requested by the Call Center management team.
  • Participate in organized and self-study training sessions, including weekly briefings, to continuously improve knowledge base and sales performance.
  • Perform other job related functions as assigned..

EDUCATION:
  • High school diploma or equivalent

EXPERIENCE:
  • 0-2 years call center or related travel industry experience.
  • Working knowledge of reservation system within a call center environment preferred..

KNOWLEDGE & SKILLS:
  • Practical understanding of applicable cruise product, policies and procedures, in order to reserve new and service existing reservations
  • Strong computer skills, including use of all Microsoft Office products
  • Exhibit positive pleasant and courteous behavior, as expected within the Quality assurance practices while engaging internal and external customers
  • Interpersonal skills to engage all levels within the organization and external customers
  • This is to be carried out in person, over the phone or via Microsoft email or instant messaging
  • Ability to deliver the level of customer service required to achieve a positive customer experience
  • Ability to remain focused during every customer engagement to heighten the level of overall accuracy and customer satisfaction
  • Demonstrate an ongoing effort to secure reservations by requesting to reserve a new booking on all rate quotes
  • Maximize revenue opportunities by offering additional products
  • Ability to utilize verbal and written communication skills to communicate with internal and external customers
  • This includes sending and responding to email via Microsoft Outlook
  • Within reasonable accommodation, ability to view and read PC monitor, training and reference material, as well as operate keyboard and PC mouse
  • Within reasonable accommodation, ability to remain seated for extended period of time, to be determined by length of scheduled shift
  • Flexible with working any schedule, including late shifts and weekends

EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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