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Call Center Travel Jobs (NOW HIRING)

ncmec

$15 - $18.75/hr

Call Center TRAVEL REQUIREMENT : None HOURS and SCHEDULE : This position is funded until June 1, 2028 24/7 Call Center operation; must be available to work a swing shift of (9 AM - 5 PM, 10:00 AM - 6 ...

Cahaba Medical Care

Call Center Agent

Centreville, AL · On-site

$13.75 - $18.25/hr

Call Center Manager Purpose: Service Center agent will be responsible to accurately coordinate ... Travel Required: • Occasional Travel Salary and Benefits: • Competitive pay • Benefits ...

Select Source Sales

Call Center Manager

Corona, CA · On-site

$35 - $45/hr

... limited travel expectations. Responsibilities * Supervise and lead call center team members ... Monitor and evaluate team performance * Ensure exceptional customer service delivery * Develop and ...

Sparkbit 360

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

Call Center Agent We are seeking a dedicated and motivated Call Center Agent to join our dynamic ... Travel opportunities (if applicable)

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Call Center Travel information

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$10

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How much do call center travel jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for call center travel in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a call center travel agent?

Call Center Travel agents are professionals who assist customers with travel-related inquiries and bookings over the phone or through other digital communication channels. Their responsibilities include helping clients plan trips, book flights, hotels, and rental cars, providing travel advice, and resolving issues or changes related to travel plans. They often work for travel agencies, airlines, or travel service providers and are trained to handle a wide range of customer service situations to ensure a smooth travel experience for clients.

What are some common challenges faced by call center travel agents, and how can they be effectively managed?

Call Center Travel agents often handle high call volumes and must quickly address complex travel requests or resolve issues such as last-minute changes and cancellations. Balancing customer satisfaction with company policies can be challenging, as agents need to remain calm under pressure and communicate clearly. Successful agents rely on strong problem-solving skills, attention to detail, and the ability to use reservation systems efficiently. Regular training and support from experienced team members can help agents navigate these challenges and maintain high-quality service.

What are the key skills and qualifications needed to thrive as a call center travel agent?

To thrive as a Call Center Travel Agent, you need strong communication skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with global distribution systems (GDS) like Amadeus or Sabre, as well as reservation and booking software, is typically required. Excellent problem-solving abilities, patience, and a customer-focused attitude help agents build trust and handle challenging situations. These skills ensure accurate travel arrangements, customer satisfaction, and effective resolution of travel issues in a fast-paced environment.
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What states have the most Call Center Travel jobs?

States with the most job openings for Call Center Travel jobs include:

What job categories do people searching Call Center Travel jobs look for?

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Call Center Travel jobs near you
Infographic showing various Call Center Travel job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 10% Part Time, and 17% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Specialist

National Center for Missing & Exploited Children

Alexandria, VA • On-site

$18 - $22.50/hr

Full-time

Re-posted 7 days ago

Job description

National Center for Missing & Exploited Children
Position Description
TITLE: Call Center Specialist
LOCATION: Alexandria, Virginia or Lake Park, Florida
FLSA: Non-Exempt
DIVISION: Missing Children Division (MCD)
DEPARTMENT: Call Center
TRAVEL REQUIREMENT:
None
HOURS and SCHEDULE:
This position is funded until June 1, 2028
24/7 Call Center operation; must be available to work a swing shift of (9 AM - 5 PM, 10:00 AM - 6:00 PM or 12:00 PM - 8:00 PM). Employees must be able to work flexible, rotating shifts including weekends and holidays based on organizational and operational needs. Training is generally conducted during traditional first shift/business hours and takes approximately one month. This position is funded for a period of two years. The continuation of this position is contingent on the availability of additional funding and satisfactory performance. In the event that the funding for this position is reduced or ceases after the initial term, the position may be terminated. Efforts will be made to explore alternative funding sources, but continuation is not guaranteed.
REPORTS TO:
Works under the general supervision of the Manager, Call Center.
SUPERVISION EXERCISED:
None
RESPONSIBILITY FOR PUBLIC CONTACT:
Daily contact requiring courtesy, discretion, and sound judgment.
LICENSING AND CERTIFICATION:
Must be eligible to apply for NCIC certification which requires either U.S. citizenship or having been a lawful resident of the U.S. for the past 10 consecutive years. Must obtain NCIC certification within three (3) months of hire and maintain certification including completion of all required training. NCIC certification requires background screening, to include fingerprinting, criminal history check, and professional references.
GENERAL DESCRIPTION:
Call Center Specialist is responsible for answering calls to the national 800 missing and exploited children hotline and accurately and expeditiously extracting and entering pertinent information while making sound judgment calls that will aid in the location, recovery, and reunification of missing children. Position is also responsible for responding to any disaster-related calls or inquiries that come through the national 800 number, through the NECLC hotline number or the Unaccompanied Minors Registry. This position is funded for a set duration and the contract will end on June 1st, 2028.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • This position requires the ability to access and use NCIC/Nlets data after successfully completing NCIC certification.
  • Respond to calls to the national 800 missing and exploited children hotline.
  • Intake accurate detailed reports on sightings and leads, on missing children including child exploitation and child pornography. Utilize available information to determine missing children case types.
  • Serve as a referral source to callers to include law enforcement, state clearinghouses, NPOs, and other resource organizations.
  • Determine appropriate publications for callers requesting mailed materials and enter orders into database.
  • Respond appropriately to missing and/or exploited children leads and information received via NCIC, news reports, online communication, Locater posters, TDD, AMBER Alerts, and/or messages by conducting callbacks to reporting parties and law enforcement agencies.
  • Enter CyberTipline Reports online of cases of child exploitation and child pornography.
  • Field calls to appropriate NCMEC personnel.
  • Direct caller to resources available on NCMEC's website.
  • Provide notifications to on-call case managers, FBI, and other agencies after hours, on critical missing children cases.
  • Take recovery reports of missing children and forward them to the appropriate case manager.
  • Maintain readiness for disaster-related requests that come through the NECLC that includes understanding how to best manage the various requests that come in as well as the various stakeholders involved. Complete necessary disaster reporting forms when required.
  • Complete all disaster-related training and updates, as required.
  • Participate in periodic NECLC drills.
  • Promote and exhibit loyalty to the National Center for Missing and Exploited Children and the cause of protecting children worldwide
  • Promote a professional image
  • Communicate with co-workers, management, Law Enforcement officials, and others in a courteous and professional manner.
  • Conform with and abide by all regulations, policies, work procedures, and instructions.
  • Respond promptly when returning telephone calls and replying to correspondence.

EDUCATION AND EXPERIENCE:
  • Associate's Degree in Human Services, Criminal Justice, or related field; or equivalent degree and/or work experience combination.
  • Bachelor's degree preferred.

KNOWLEDGE, SKILLS AND ABILITIES:
  • Good verbal, written and telephone communications skills.
  • Must have the ability to work flexible hours and regular weekend shifts.
  • Type minimum 40 wpm, error free.
  • If hired as a bilingual operator, must be fluent in English and foreign language.
  • Knowledge of word processing and database programs and applications.
  • Basic familiarity of the World Wide Web and Internet applications.
  • Strong verbal and written communication skills.
  • Excellent organizational and interpersonal skills.
  • Ability to prioritize multiple tasks.
  • Demonstrated word processing, spreadsheet and database software proficiency.
  • Adaptability, flexibility and ability to work as part of a team or in an individual capacity.
  • Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information.

Apply