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Call Center Travel Jobs (NOW HIRING)

AAA

Call Center Travel Consultant

Coppell, TX · On-site

Call Center Travel Consultant Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and ...

Alphabe Insight

Call Center Agent

Oklahoma City, OK · On-site

$14 - $18.25/hr

Call Center Agent At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to ...

Delaware Eye Care Center

Call Center Representative

Dover, DE · On-site

$12.75 - $16/hr

Must be willing to travel to other locations as needed * Answer incoming calls professionally and ... Follow established call center protocols and procedures to maintain the highest quality standards ...

Alphabe Insight

Call Center Agent

Holland, OH · On-site

$13 - $17/hr

Call Center Agent At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to ...

Verida Inc

Call Center Trainer

Villa Rica, GA · On-site

Call Center Trainer Position Summary The Call Center Trainer delivers training Programs for new ... travel · Ability to lead training sessions for extended periods. IND

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How much do call center travel jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for call center travel in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are Call Center Travel agents?

Call Center Travel agents are professionals who assist customers with travel-related inquiries and bookings over the phone or through other digital communication channels. Their responsibilities include helping clients plan trips, book flights, hotels, and rental cars, providing travel advice, and resolving issues or changes related to travel plans. They often work for travel agencies, airlines, or travel service providers and are trained to handle a wide range of customer service situations to ensure a smooth travel experience for clients.

What are some common challenges faced by Call Center Travel agents, and how can they be effectively managed?

Call Center Travel agents often handle high call volumes and must quickly address complex travel requests or resolve issues such as last-minute changes and cancellations. Balancing customer satisfaction with company policies can be challenging, as agents need to remain calm under pressure and communicate clearly. Successful agents rely on strong problem-solving skills, attention to detail, and the ability to use reservation systems efficiently. Regular training and support from experienced team members can help agents navigate these challenges and maintain high-quality service.

What are the key skills and qualifications needed to thrive as a Call Center Travel Agent, and why are they important?

To thrive as a Call Center Travel Agent, you need strong communication skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with global distribution systems (GDS) like Amadeus or Sabre, as well as reservation and booking software, is typically required. Excellent problem-solving abilities, patience, and a customer-focused attitude help agents build trust and handle challenging situations. These skills ensure accurate travel arrangements, customer satisfaction, and effective resolution of travel issues in a fast-paced environment.
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Call Center Travel jobs near you
Infographic showing various Call Center Travel job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Call Center Travel Consultant

Call Center Travel Consultant

AAA Auto Club Group

Coppell, TX • On-site

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

194th of 260 rated insurance

Job description

Call Center Travel Consultant
Discovering the World- One Member at a Time!
A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.
What does a AAA Travel Consultant do?

  • Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
  • Shares knowledge and expertise from personal experiences and/or education study trips
  • Develops long-standing relationships with our members and builds referral and repeat business
  • Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations
  • Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals
For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.
  • We offer extensive training to aid you in your career development through The Auto Club University
  • Regular recognition through various company programs and incentives for trips, cash and prizes
  • Company sponsored IATAN cards, providing exclusive travel consultant discounts
  • Love to travel? Personal travel opportunities at discounted pricing
  • Corporate benefits for insurance products
  • Paid educational study trips are available for our consultants to promote career development
  • Quarterly incentives/bonuses for achieving established production tiers
Required / Preferred Skills
  • A high school diploma is required, but we prefer a 2 or 4-year college degree
  • You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening
  • We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment
Qualifications, does this sound like you?
  • Travel is not just a hobby or a wish, it's your passion
  • You must be available to work most Saturdays and some evenings to support goal achievement
  • We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training
  • You are driven by sales and exceeding your goals
  • You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
  • You have a strong and very comfortable relationship with paperwork, and you are very organized!

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify

What AAA The Auto Club Group employees say

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American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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