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Call Center Bpo Jobs (NOW HIRING)

Call Center Performance

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Human Resource Manager

Houston, TX · Remote

$80K - $100K/yr

... call center, BPO, or high-volume staffing environment • Strong knowledge of employment law and HR compliance • Experience managing employee relations and sensitive personnel matters • Proven ...

iQuor

Manager Call Center Services

Charlotte, NC · On-site

Call center / BPO operations leadership experience * Demonstrated success managing to KPIs and client SLAs in a metrics-driven environment * Strong working knowledge of collections compliance ...

MCI Careers

Call Center Representative

Dallas, TX · On-site

$15.75 - $19.75/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Call Center Representative

Tampa, FL · On-site

$14/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Call Center Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Call Center Representative

Wichita, KS · On-site

$12 - $15/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Call Center Representative

Las Cruces, NM · On-site

$12 - $14.10/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Call Center Sales Representative

Dallas, TX · On-site

$15.75 - $19.75/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Call Center Sales Representative

Savannah, GA · On-site

$12.25 - $15.25/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Call Center Sales Representative

Killeen, TX · On-site

$14.50 - $18.25/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Remote Call Center Representative

FL · Remote

$15.75 - $20.50/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

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Call Center Bpo information

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How much do call center bpo jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for call center bpo in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Call Center Bpo vs Customer Service Representative?

AspectCall Center BpoCustomer Service Representative
CredentialsBasic high school diploma, communication skillsHigh school diploma or equivalent, communication skills
Work EnvironmentCall centers, office settings, remote optionsOffice or remote, customer-facing roles
Industry UsageOutsourcing companies, client companiesVarious industries including retail, telecom, banking
Job FocusHandling inbound/outbound calls for multiple clientsAssisting customers, resolving issues, providing info

While both roles involve customer interaction, a Call Center Bpo typically refers to the outsourcing company managing multiple client accounts, whereas a Customer Service Representative is an individual employee working directly with customers. The roles overlap in skills and environment but differ in scope and employment setting.

How can I make 2000 a week working from home?

A call center BPO agent can earn $2000 a week by working full-time, handling high call volumes, and gaining experience in specialized customer service or technical support roles. Increasing income may also involve taking on multiple shifts, improving communication skills, and using relevant tools like CRM software.

What jobs pay 4000 a week without a degree?

In call center BPO roles, earning $4,000 a week typically requires advanced skills, experience, or supervisory positions, which are often not entry-level. High-paying roles may include team leads or specialized agents, but such salaries are uncommon without relevant experience or certifications. Most high earnings in BPOs depend on performance bonuses, overtime, or managerial responsibilities.

What are Call Center BPO jobs?

Call Center BPO (Business Process Outsourcing) jobs involve handling customer service, technical support, sales, or other business processes on behalf of client companies. Employees in these roles typically communicate with customers by phone, email, or chat to resolve issues, answer questions, or promote products and services. These positions require good communication skills, patience, and problem-solving abilities. Call Center BPO jobs are found in various industries, including telecommunications, banking, and retail. They often offer opportunities for career growth and skill development.

What does call center BPO do?

A call center BPO (Business Process Outsourcing) handles customer service, technical support, and sales calls for companies. Employees typically use phone, email, or chat tools to assist customers, following scripts and protocols to ensure quality service. The role often requires good communication skills and familiarity with customer management software.

What are the key skills and qualifications needed to thrive as a Call Center BPO agent, and why are they important?

To thrive as a Call Center BPO agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are commonly required. Outstanding active listening, patience, and conflict resolution skills help agents deliver excellent customer service and manage challenging interactions. These skills ensure efficient issue resolution, high customer satisfaction, and smooth operation within a fast-paced, target-driven environment.

What is the highest paying call center job?

In call center BPOs, supervisory and managerial roles such as Call Center Managers or Operations Managers tend to be the highest paying positions, often earning higher salaries due to increased responsibilities and experience requirements. Specialized roles like Quality Assurance Managers or Training Managers may also command higher pay, especially with relevant certifications and leadership skills.
More about Call Center Bpo jobs
What cities are hiring for Call Center Bpo jobs? Cities with the most Call Center Bpo job openings:
What states have the most Call Center Bpo jobs? States with the most job openings for Call Center Bpo jobs include:
What job categories do people searching Call Center Bpo jobs look for? The top searched job categories for Call Center Bpo jobs are:
Call Center Bpo jobs near you
Infographic showing various Call Center Bpo job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Human Resource Manager

Call Center Performance

Houston, TX • Remote

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Our client, a growing call center services company , is conducting a confidential search for an experienced HR Manager to lead its human resources function. This search is being handled discreetly on behalf of the company, and additional details will be shared with candidates who advance in the process.

About the Role

The HR Manager will oversee all core HR functions for a call center workforce, including recruiting operations, employee relations, performance management, compliance, and policy administration. This role reports directly to senior leadership and will play a key part in shaping people strategy as the company scales.

What You'll Do

•        Lead full-cycle HR operations for a call center workforce (typically high headcount, high-turnover environment)

•        Manage employee relations, investigations, and performance/disciplinary processes

•        Ensure compliance with both state and federal employment law

•        Oversee onboarding, benefits administration, and HR policy development

•        Partner with leadership on workforce planning and retention strategy

•        Manage or support a small HR/recruiting team

What We're Looking For

•        5+ years of HR management experience, ideally in a call center, BPO, or high-volume staffing environment

•        Strong knowledge of employment law and HR compliance

•        Experience managing employee relations and sensitive personnel matters

•        Proven ability to build and scale HR processes

  • Experience with all modules in Rippling, Bamboo, gusto or similar HR platforms

•        SHRM-CP/PHR certification a plus

Confidentiality Notice

This is a discreet search conducted on behalf of a Remote-based employer currently going through a leadership transition. Candidate information will be kept strictly confidential, and interviews can be scheduled outside standard business hours upon request.