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Disney Call Center Jobs (NOW HIRING)

Insight Global

Customer Service Rep

Altamonte Springs, FL · On-site

$17 - $19/hr

Call center or high-volume phone support experience * ServiceNow * Healthcare or patient support exp * Hospitality experience (Disney, hotels, theme parks, restaurants, Chick-fil-A, Publix, customer ...

Insight Global

Service Desk Analyst

Orlando, FL · Remote

$19/hr

Call center or high-volume phone support experience * ServiceNow * Healthcare or patient support exp * Hospitality experience (Disney, hotels, theme parks, restaurants, Chick-fil-A, Publix, customer ...

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Disney Call Center information

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How much do disney call center jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for disney call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a Disney Call Center job?

A Disney Call Center job involves assisting guests via phone, email, or chat with reservations, ticketing, vacation planning, and general inquiries. Cast Members in these roles provide exceptional customer service by answering questions, resolving issues, and ensuring a magical experience for every guest. Strong communication skills, a friendly attitude, and knowledge of Disney products and services are essential. These positions may be remote or based in specific locations, depending on the role and availability.

How much does Disney call center pay?

Disney call center customer service representatives typically earn between $12 and $20 per hour, depending on experience and location. The role often requires strong communication skills and may include benefits such as flexible schedules and training programs.

Does Disney do remote customer service jobs?

Disney call center customer service jobs are often available as remote positions, especially for roles that involve phone, chat, or email support. These jobs typically require strong communication skills, a quiet work environment, and sometimes specific technical tools or certifications. Availability of remote work can vary based on the role and company policies.

How to get a Disney call center job?

To get a Disney call center job, applicants should review current openings on the Disney careers website, ensure they meet the minimum requirements such as customer service experience and communication skills, and submit an online application. Preparing for interviews by practicing problem-solving and familiarity with Disney products can improve chances of hiring.

How can I make 2000 a week working from home?

A Disney call center representative can potentially earn $2,000 a week by working full-time hours, often requiring strong communication skills, experience, and sometimes performance bonuses. Achieving this income may involve working overtime, handling high-volume calls, or earning incentives, depending on the company's pay structure and your role. It is important to meet the company's schedule and performance standards to maximize earnings.

What are the key skills and qualifications needed to thrive in the Disney Call Center position, and why are they important?

To excel as a Disney Call Center representative, you typically need strong customer service experience, excellent verbal communication skills, and the ability to multitask efficiently. Familiarity with customer relationship management (CRM) software, call center telephony systems, and booking or reservation platforms is often required. Exceptional interpersonal skills, patience, and a positive attitude help individuals stand out in delivering the Disney guest experience. These capabilities are vital for maintaining high guest satisfaction and upholding Disney’s renowned service standards throughout each interaction.

What are some of the main challenges Disney Call Center employees face, and how can they overcome them?

A common challenge in a Disney Call Center role is managing a high volume of calls while maintaining the signature Disney hospitality and resolving diverse guest concerns. Representatives may encounter difficult situations, such as resolving booking issues or calming upset guests, which require quick thinking and professionalism. Training and ongoing support from supervisors help employees develop conflict resolution strategies and product knowledge. Team collaboration is encouraged, and peers often share advice to improve call efficiency and guest satisfaction. Embracing a positive attitude and utilizing provided resources can help overcome these daily challenges and ensure a rewarding experience.

What cities are hiring for Disney Call Center jobs? Cities with the most Disney Call Center job openings:
What are the most commonly searched types of Disney Call Center jobs? The most popular types of Disney Call Center jobs are:
What states have the most Disney Call Center jobs? States with the most job openings for Disney Call Center jobs include:
What job categories do people searching Disney Call Center jobs look for? The top searched job categories for Disney Call Center jobs are:
Disney Call Center jobs near you
Infographic showing various Disney Call Center job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Guest Experience Ambassador - Call Center (Hybrid)

Level99 Entertainment

Boston, MA • On-site

$18 - $21/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

WHO WE ARE

Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1-4 minutes and is built for 2-6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.

Alongside the games, Level99 offers a full-service bar and award-winning restaurant - featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details. 


OVERVIEW 

The Guest Experience Ambassador position is an integral part of the Level99 team working closely with the Guest Experience Manager. This position works alongside all departments including Events, Restaurant, Entertainment & Tech/Engineering to uphold and maintain our high standards of customer service and hospitality standards.

The Level99 Guest Experience Ambassador demonstrates a joyful and positive approach to challenging situations and working with others. A successful Guest Experience Ambassador will display honesty and personal integrity that is above reproach, choosing humility over the need to "be right," and in all things acts with organizational pride as though they are the Owner and Operator of their venue.

In their first few weeks, Guest Experience Ambassadors will receive ample training on the business, operations, and everything Level99. They will learn how to answer calls, respond to inquiries, and log conversations into our ticketing system with the support of Team Leads and Managers. Eventually, Ambassadors will gain the skills and confidence to autonomously manage inquiries while working in-office and remote.

RESPONSIBILITIES
  • Respond promptly and professionally to guest inquiries through phone, email, and live chat, making sure to provide accurate information and solutions that meet their needs
  • Create positive connections with guests by actively listening, showing empathy, and genuinely caring about their concerns
  • Investigate and resolve guest issues, taking ownership and following through to ensure a satisfactory resolution. If needed, escalate complex cases to the appropriate team members or supervisors
  • Become an expert on Level99's offerings, staying up-to-date on new challenges, events, and daily operations and using that knowledge to address guest questions and provide recommendations
  • Maintain accurate records of guest interactions, including inquiries, complaints, and resolutions, ensuring guest profiles and databases are up-to-date
  • Work closely with management to share guest feedback
  • Continuously identify areas for improving Guest experience processes, suggesting solutions to enhance the overall guest experience
  • Maintain a positive, upbeat, pro-active attitude and inspire the same in co-workers
  • Other duties, as assigned
MUST-HAVE SKILLS
  • Previous experience in customer service, events, or other related fields
  • Ability to build rapport with guests
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Proactive problem solver with a passion for optimizing the Level99 Guest Experience
  • Able to work with all management teams to ensure optimal communication
  • Ability to work well in a fast-paced, high-volume, and ever-changing work environment
  • A positive, joyful, upbeat, and energetic attitude - leading by example
  • Ability to work a flexible schedule due to the nature of the position and the operational hours of the company
  • Schedule may include days, nights, weekends, and holidays
OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE
  • 1+ years of experience in a Customer Support or Client Services role
  • Embraces new technology and its implementation into our operation, with specific knowledge in, but not limited to, Microsoft Office, Tripleseat, Toast POS, G Suite, or similar
$18 - $21 an hour
While we don't expect a candidate to have deep experience in all of the above, we're looking for someone with the passion and capability to learn quickly in the areas that are new!
 
YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU...
  • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
  • Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
  • Are just a little bit obsessive about getting the details right the first time
  • Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"
 
Level99 is an E-Verify employer.
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