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Remote Cross Utilized Agent Jobs (NOW HIRING)

Serhant

Agent Advisor, Onboarding

$70K/yr

Participate in department meetings and cross-functional collaboration efforts to continuously ... Experience leading small groups or training sessions in a remote environment. * Strong ...

Liveops

Agent Experience Specialist

Proven experience working cross-functionally and with third parties to deliver robust, online ... For over 25 years, we've paired cutting-edge technology with trusted, remote, and empathetic human ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site +1

Evaluate the readiness of traditional IVR and generative AI agent systems by initiating simulated ... Cross-Functional Collaboration: Partner with Project Managers, Team Leads, and Professional ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · Remote

Evaluate the readiness of traditional IVR and generative AI agent systems by initiating simulated ... Cross-Functional Collaboration: Partner with Project Managers, Team Leads, and Professional ...

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Remote Cross Utilized Agent information

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How much do remote cross utilized agent jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for remote cross utilized agent in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

What is the difference between Remote Cross Utilized Agent vs Customer Service Representative?

AspectRemote Cross Utilized AgentCustomer Service Representative
CredentialsTypically requires customer service experience, basic computer skillsUsually requires similar customer service skills, sometimes specific industry certifications
Work EnvironmentRemote, often cross-industry, flexible schedulingRemote or on-site, industry-specific settings
Employer UsageUsed across multiple industries for versatile support rolesPrimarily in retail, telecom, or service sectors
Search & Comparison IntentHigh overlap in customer support roles, focus on versatilityFocused on specific industry customer support

The Remote Cross Utilized Agent is a versatile role handling customer support across various industries, often requiring broad skills and flexible scheduling. Customer Service Representatives tend to specialize in specific industries, with similar credential requirements. Both roles are remote-friendly, but the Cross Utilized Agent offers more cross-industry opportunities, making it ideal for those seeking diverse experience.

More about Remote Cross Utilized Agent jobs
What cities are hiring for Remote Cross Utilized Agent jobs? Cities with the most Remote Cross Utilized Agent job openings:
What are the most commonly searched types of Cross Utilized Agent jobs? The most popular types of Cross Utilized Agent jobs are:
What states have the most Remote Cross Utilized Agent jobs? States with the most job openings for Remote Cross Utilized Agent jobs include:
What job categories do people searching Remote Cross Utilized Agent jobs look for? The top searched job categories for Remote Cross Utilized Agent jobs are:
Remote Cross Utilized Agent jobs near you
Infographic showing various Remote Cross Utilized Agent job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, 1% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $62,702 per year, or $30.1 per hour.

Telemarketer - State Farm Agent Team Member

Fabiola Sears - State Farm Agent

Frisco, TX • Remote

$30K - $45K/yr

Full-time

Medical, Dental, PTO

Posted 5 days ago

Job description

Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As aTelemarketer - State Farm Agent Team Member for Fabiola Sears - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brands public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers experience, and strategically position our agency whether on social media or at community events!
While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.
RESPONSIBILITIES:
  • Make outbound calls to prospective customers to promote State Farm insurance products and services.
  • Identify and qualify leads for agents by gathering relevant customer information.
  • Stay informed about the various insurance products and services offered by State Farm.
  • Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
  • Provide initial information to potential customers and answer basic questions about insurance options.
  • Maintain and update a database of prospects and customer interactions.
  • Ensure all communications adhere to State Farm guidelines and compliance standards.
  • Prepare regular reports on call activity, lead generation, and appointment scheduling.
QUALIFICATIONS:
  • Previous telemarketing or sales experience, preferably in the insurance industry.
  • Communication and persuasion skills; proficiency in using CRM software.
  • Basic understanding of insurance products or a willingness to learn.
  • Ability to handle rejection and remain motivated.
  • Organizational skills to manage and track multiple leads.
  • Professional and courteous telephone manner.
  • Focus on achieving targets and contributing to the agencys growth.

This is a remote position.