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Remote Cross Utilized Agent Jobs (NOW HIRING)

This is a remote position. Posting Title: Live Chat Support Agent Industry: Customer Service ... You'll work closely with cross-functional teams to escalate complex issues, provide feedback on ...

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Remote Cross Utilized Agent information

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How much do remote cross utilized agent jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for remote cross utilized agent in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

What is the difference between Remote Cross Utilized Agent vs Customer Service Representative?

AspectRemote Cross Utilized AgentCustomer Service Representative
CredentialsTypically requires customer service experience, basic computer skillsUsually requires similar customer service skills, sometimes specific industry certifications
Work EnvironmentRemote, often cross-industry, flexible schedulingRemote or on-site, industry-specific settings
Employer UsageUsed across multiple industries for versatile support rolesPrimarily in retail, telecom, or service sectors
Search & Comparison IntentHigh overlap in customer support roles, focus on versatilityFocused on specific industry customer support

The Remote Cross Utilized Agent is a versatile role handling customer support across various industries, often requiring broad skills and flexible scheduling. Customer Service Representatives tend to specialize in specific industries, with similar credential requirements. Both roles are remote-friendly, but the Cross Utilized Agent offers more cross-industry opportunities, making it ideal for those seeking diverse experience.

More about Remote Cross Utilized Agent jobs
What cities are hiring for Remote Cross Utilized Agent jobs? Cities with the most Remote Cross Utilized Agent job openings:
What are the most commonly searched types of Cross Utilized Agent jobs? The most popular types of Cross Utilized Agent jobs are:
What states have the most Remote Cross Utilized Agent jobs? States with the most job openings for Remote Cross Utilized Agent jobs include:
Infographic showing various Remote Cross Utilized Agent job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, 1% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $62,702 per year, or $30.1 per hour.
Lia Insurance Agency- Licensed Insurance Agent

Lia Insurance Agency- Licensed Insurance Agent

Lia Auto Group

Albany, NY • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


Job description

Licensed Insurance Agent (Remote - Albany NY Area)

Tired of chasing leads? We already have them.

Lia Insurance Agency is seeking a motivated, licensed Insurance Agent to join our growing team. As part of the Lia Auto Group family of businesses, our agency receives hundreds of inbound opportunities each month through dealership referrals, website inquiries, and customer referrals-giving you a steady pipeline of prospects to work with.

This is a remote position, but candidates must reside within driving distance of Albany, NY for occasional team meetings and training events. If you're a driven sales professional who enjoys helping customers, closing business, and being rewarded for your performance, we'd love to hear from you.

What You'll Do

  • Quote and write new Personal Lines insurance policies
  • Follow up on warm leads generated through our dealerships, website, and referral network
  • Cross-sell and identify additional coverage opportunities
  • Build strong relationships with clients and carrier partners
  • Document activity and manage opportunities within our CRM
  • Collaborate with dealership staff to maximize referral opportunities
  • Consistently achieve monthly sales goals

What We're Looking For

  • Active New York Property & Casualty Insurance License
  • Proven track record of meeting or exceeding sales goals
  • Strong communication and relationship-building skills
  • Self-motivated and comfortable working independently in a remote environment
  • Agency experience preferred but not required for exceptional candidates
  • Familiarity with Google Workspace and Microsoft Office

Why Join Lia Insurance Agency?

  • Consistent flow of warm leads-no door knocking or cold prospecting required
  • Remote work flexibility
  • Competitive base salary plus uncapped commission
  • Multiple top-rated carriers to help you win more business
  • Family-owned company with a strong reputation and long-term stability
  • Health, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Vacation and Personal Time
  • Opportunities for advancement as our agency continues to grow

If you're ready to spend more time selling and less time searching for prospects, we'd like to talk with you.