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Remote Crisis Text Line Jobs in Kentucky (NOW HIRING)

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Remote Crisis Text Line information

What is a Remote Crisis Text Line counselor?

A Remote Crisis Text Line counselor is a trained volunteer or professional who provides emotional support, crisis intervention, and resources to individuals in distress through text messaging. They work remotely, allowing them to assist people from anywhere with an internet connection. Counselors respond to texters experiencing a variety of mental health challenges, such as anxiety, depression, or suicidal thoughts, and guide them to de-escalate their situation and find appropriate help. This role requires empathy, active listening skills, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a Remote Crisis Text Line counselor?

To thrive as a Remote Crisis Text Line Counselor, you need strong active listening, emotional intelligence, and crisis intervention skills, often supported by completion of specialized training in crisis support. Familiarity with digital communication platforms and adherence to confidentiality protocols are essential. Compassion, resilience, and the ability to remain calm under pressure are critical soft skills in this role. These skills ensure that counselors can provide effective support to individuals in crisis, maintain professional boundaries, and contribute to positive outcomes during high-stress interactions.

What are some common challenges faced by Remote Crisis Text Line counselors, and how can they be managed?

Remote Crisis Text Line counselors often encounter emotionally intense conversations and may feel challenged by the need to provide effective support without face-to-face interaction. Managing emotional boundaries and self-care is essential to avoid burnout. Counselors benefit from regular supervision, team debriefings, and access to mental health resources provided by the organization. Staying connected with fellow counselors through online platforms also helps foster a supportive work environment and encourages shared learning.

What is the difference between Remote Crisis Text Line vs Remote Crisis Counselor?

AspectRemote Crisis Text LineRemote Crisis Counselor
CredentialsTraining in crisis intervention, mental health awarenessSimilar training in crisis management, mental health certifications often preferred
Work EnvironmentOnline, remote text-based platformRemote, often via phone or chat platforms
Employer & IndustryNonprofit organizations, mental health servicesHealthcare providers, mental health agencies
Search & Comparison IntentHigh overlap in crisis intervention roles, text-based supportSimilar roles in mental health support, differing in communication mode

Both roles involve providing mental health support remotely, with the main difference being the communication mode—text-based for Remote Crisis Text Line and often voice or chat for Remote Crisis Counselor. They share similar training requirements and are employed in mental health organizations, making them closely related in the crisis intervention field.

What are the most commonly searched types of Crisis Text Line jobs in Kentucky?

The most popular types of Crisis Text Line jobs in Kentucky are:

What are popular job titles related to Remote Crisis Text Line jobs in Kentucky?

For Remote Crisis Text Line jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Crisis Text Line jobs in Kentucky look for?

The top searched job categories for Remote Crisis Text Line jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Crisis Text Line jobs?

Cities in Kentucky with the most Remote Crisis Text Line job openings:

Remote Crisis Text Line jobs near you

Director, Therapeutic Strategy Lead - Level Dependent on Experience

CTI

Covington, KY • On-site, Remote

$18.50 - $25.25/hr

Full-time

Re-posted 15 days ago

Job description

What You’ll Do:

  • Therapeutic Strategy Leadership
    • Serve as a champion for staying abreast of trends and development of treatments in assigned therapeutic areas (approaches to care, impact of regulations, patient centricity, etc.)
    • Utilize therapeutic knowledge and experience to lead and support early engagement, business development growth generation, and therapeutically aligned clinical trial oversight and execution activities
    • Collaborate with all CTI business units for effective end-to-end therapeutically aligned customer solutions
    • Involved in the full RFP response process including leading the development of the delivery strategy, contributing text or figures/tables to the deliverable(s), reviewing the CTI budget, engaging with CTI stakeholders across functions, supporting/developing content for bid defense meetings
  • Business Development – Growth Generation
    • Provide therapeutic insights and operational strategy in targeted new customer opportunities, supporting all sales efforts in aligned indications
    • Support all multi-service line sales strategies for key customer base in given indications
    • Help define targeted customers and sales approaches for new and established relationships
    • Attend key conferences as needed to support client engagement activities and new business lead generation
    • For competitive bids and pre-award activities, provide input and guidance during requests for information (RFIs), requests for proposals (RFPs), and bid defense process, to help drive strategy and increase CTI win rate
      • Work directly with Clin Ops and BD to provide therapeutic insights in the development of proposal strategies and scenarios to help secure new and repeat business
      • Liaise between Clin Ops, BD, RSA, Medical Affairs, DCT systems and Data Assets partners, and BD Ops to develop study strategies, budgets, and customer messaging
      • Review RFIs, budgets, and proposals, ensuring market competitive study design and pricing
      • Support team in prep and/or attend Bid Defense Meetings as required. Travel up to 30% based on work volume.  Periodic international travel may be required.
      • Support the Sales team in the development of strategic plans and sales strategies within specified accounts
      • Attend meetings/teleconferences (TCs) with (potential) clients as requested
      • Establish and maintain regular contact and excellent rapport with future and current clients; develop account strategies and implementation plans, and expand through accounts
      • Collect and synchronize operational inputs for proposal deliverables within the defined process timeline
      • Works directly with site feasibility staff to determine site/country mix strategy and associated timelines for a given study or opportunity
  • Therapeutically Aligned Clinical Oversight and Execution
    • Development and maintenance of tools, templates, training, systems, and vendors that foster efficiencies and effectiveness in running these types of trials
    • Collaborate with Clin Ops team to provide details about challenges/risks and mitigation strategies
    • Provide input regarding any key operational innovations (Decentralized Clinical Trials [DCT], remote-based monitoring [RBM], etc.) for protocol development and operational execution
    • Provide clear transition of strategy history, methodology, study design, etc to Clinical Project Manager (CPM) / operational owners
    • Support early engagement, protocol amendments, or study redesign as needed, in collaboration with RSA, Clin Ops, Feasibility, Medical Affairs, and customer

What You’ll Bring:

  • Undergraduate degree or its international equivalent in clinical, science, or health-related field from an accredited institution
  • Minimum of five (5) years of clinical research experience in project management; at least three (3) years in a CRO operations environment; 5 years of Therapeutic Strategy Lead or similar experience. 
  • Experience in designing and managing clinical trials in therapeutic areas of expertise
  • Experience in big data analytics as it relates to study/program design and enrollment modeling (including site and country distribution/scenarios)

Why CTI?

  • We support career progression – 25% of our global staff is promoted annually and we have a structured mentoring program to provide the support you need to move forward
  • We value education and training – We provide tuition reimbursement, partner with universities and colleges to create programs in our field, and have a dedicated training department
  • We value our people - We have never had a layoff in our 20-year history, support a work-life balance with flexible schedules, and have provided cash bonuses every year for the past decade
  • Our culture is unparalleled – Click here to learn more about “The CTI Way”
  • We think globally and act locally – We have a global philanthropic program supporting our team’s efforts to improve their local communities (Click here to learn more about our “CTI Cares” program)

Important Note
In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from an @ctifacts.com email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website (www.ctifacts.com) or from our verified LinkedIn page.
Please Note

  • We will never communicate with you via Microsoft Teams or text message
  • We will never ask for your bank account information at any point during the recruitment process

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