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Assistant Crisis Text Line Jobs in Kentucky (NOW HIRING)

Pathways Inc.

Crisis Line Counselor I

Ashland, KY · On-site

$18/hr

We are seeking a calm, reliable, and tech-savvy Crisis Line Counselor I to provide crisis ... Provide immediate crisis and suicide intervention support via phone, text, and chat Refer callers ...

Pathways Inc.

Crisis Line Counselor I

Ashland, KY

$20/hr

We are seeking a calm, reliable, and tech-savvy Crisis Line Counselor I to provide crisis ... Provide immediate crisis and suicide intervention support via phone, text, and chat * Refer callers ...

Bonefish Grill

Line Cook

Louisville, KY · On-site

$14.50 - $18/hr

Text " BonefishWay " to 30437 to apply now! By texting BonefishWay to 30437 you will opt-in to ... assistant Parker. We look forward to hearing from you!

Bonefish Grill

Line Cook

Louisville, KY

$14.50 - $18/hr

Text " BonefishWay " to 30437 to apply now! By texting BonefishWay to 30437 you will opt-in to ... assistant Parker. We look forward to hearing from you!

Barbeque Integrated Inc

Line Cook

Florence, KY · On-site

$15.75 - $19.50/hr

... crisis helpline and 3 free counseling sessions. Discounts on 1000's of products and services ... assist service staff to fulfill guest requests Able to escalate issues to management and resolve ...

Smokey Bones

Line Cook

Florence, KY · On-site

$15.75 - $19.50/hr

... crisis helpline and 3 free counseling sessions. Discounts on 1000's of products and services ... assist service staff to fulfill guest requests Able to escalate issues to management and resolve ...

Barbeque Integrated Inc

Line Cook

Bowling Green, KY · On-site

$13.50 - $16.75/hr

... crisis helpline and 3 free counseling sessions. Discounts on 1000's of products and services ... assist service staff to fulfill guest requests Able to escalate issues to management and resolve ...

Smokey Bones

Line Cook

Bowling Green, KY · On-site

$13.50 - $16.75/hr

... crisis helpline and 3 free counseling sessions. Discounts on 1000's of products and services ... assist service staff to fulfill guest requests Able to escalate issues to management and resolve ...

Compass Group

LINE SERVER

Newport, KY · On-site

$17/hr

Text JOB to 75000 and search requisition ID number 1547138 . The advertised program is a ... assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and ...

Chartwells HE

LINE SERVER (FULL TIME)

Newport, KY · On-site

$17/hr

Text JOB to 75000 and search requisition ID number 1547138 . The advertised program is a ... assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and ...

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All JobsCrisis Text Line JobsAssistant Crisis Text Line JobsAssistant Crisis Text Line Jobs in Kentucky

Assistant Crisis Text Line information

What is the difference between Assistant Crisis Text Line vs Crisis Counselor?

AspectAssistant Crisis Text LineCrisis Counselor
Required CredentialsHigh school diploma or equivalent; training providedRelevant certifications or degrees in mental health or counseling
Work EnvironmentRemote, text-based support platformIn-person or remote, phone or in-person counseling sessions
Employer & IndustryNonprofit organizations, mental health servicesHospitals, mental health clinics, crisis centers
Common Search & UsageEntry-level, volunteer, or support roles in crisis text servicesProfessional mental health support and therapy roles

The Assistant Crisis Text Line typically involves providing immediate support via text, often as a volunteer or entry-level role, requiring minimal credentials. Crisis Counselors usually hold relevant certifications and provide more in-depth mental health support, often in clinical settings. Both roles are vital in crisis intervention but differ mainly in qualifications, work environment, and scope of practice.

What are the most commonly searched types of Crisis Text Line jobs in Kentucky?

The most popular types of Crisis Text Line jobs in Kentucky are:

What cities in Kentucky are hiring for Assistant Crisis Text Line jobs?

Cities in Kentucky with the most Assistant Crisis Text Line job openings:

Assistant Crisis Text Line jobs near you

Front Desk/Program Assistant

Covington, KY

The Ion Center for Violence Prevention
51 - 200 employees
Learn more about The Ion Center for Violence Preventionexternal

$20/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 27 days ago

Job description

The Ion Center for Violence Prevention is a non-profit agency serving 13 Kentucky counties with an important mission: providing the best care of people who have been impacted by power-based personal violence and measurably reducing the number of people who have been hurt by it. The Ion Center's identity shines in everything we do such as preventION, compassION, protectION, interventION, collaboratION, and transformatION. All services provided to victim-survivors are free and confidential.
The Ion Center is looking for a compassionate individual that serves as the first point of contact for clients, visitors, and community members seeking support from the Ion Center. The Front Desk/Program Assistant creates a welcoming, trauma-informed environment by greeting clients, answering phones, assessing immediate needs, and connecting individuals with appropriate services and resources. If you want to help make our community safer, enjoy direct service work, and are excited to support those that need us most, this is the role for you!
JOB SUMMARY
Coordinates access for victims through answering the hotline and for individuals who walk-into Ion Center office locations, and ensure appropriate connections are made. Maintains a trauma informed environment. Provides administrative support to direct service programs.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Applies ZeroV Program Member Service Standards and the Kentucky Association of Sexual Assault Programs (KASAP) Standards for survivors of rape.
Crisis Intervention
Answers multi-line phone system, crisis text line, and TDD
Engage with clients at initial entry to the office
Assess and identify client needs, connect according with services.
Provide trauma informed individual and group services
Provide referrals and connect clients with community resources.
Assist clients with completing agency paperwork.
Aide clients in developing safety plan.
Advocacy
Provide support for clients navigating the legal system, including accompanying clients to court, educate on legal system, assisting clients on filing protection orders.
Support Ion Center in providing essential services to victims, hotline, and emergency shelter.
Collaborate with community partners, law enforcement, medical staff, and social service agencies.
Assist clients with crime victim compensation.
Transport clients to meet goals.
Administrative Support
Enter data in agency database.
Manage incoming/outgoing mail
Inventory site supplies and order as needed.
Assist programs with administrative needs such as copy, type, email, file, and communication.
Coordinate property maintenance and service
Assist with community coordination
Communication, Teamwork, and Administration Duties
Maintain client files and agency documentation.
Attend related meetings and trainings.
Report stats for funders.
Accept and disseminate donations.
Contribute to a clean, healthy, and trauma informed work environment.
Collaborate as a team across agency sites.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
QUALIFICATIONS (Knowledge, skills, etc.)
Knowledge and skills at a level typically acquired through obtaining a Degree from an accredited college or university
Knowledge of Trauma Informed Care
Ability to work under highly stressful, crisis-oriented situations
Ability to handle sensitive information and maintain high level of confidentiality
Outstanding empathetic and listening skills
Professional oral and written communication skills
Ability to work independently and collaborate on a team
Excellent problem solving and decision-making skills
Complete trainings for funding requirements and knowledge building
Must be minimum age of 18.
MENTAL/PHYSICAL ACTIVITIES WHICH OCCUR REGULARLY IN PERFORMING THE JOB
Speaking, seeing, hearing, standing, writing, walking, including climbing steps, carry, pull, lift, stoop, kneel
Using related office equipment keyboard and monitor, camera, copier, fax, phones, etc.
This position may involve exposure to infectious diseases and stressful situations.

The Ion Center offers generous time-off, medical benefits (including FSA/HSA), dental, and vision benefits, 403(b), employee assistance program, discounted pet insurance, paid parental leave, and more! This is an hourly position with pay starting at $20.00/hour.

It is the policy of The Ion Center for Violence Prevention to provide Equal Employment Opportunity and individual growth opportunities to all applicants and employees in accordance with all applicable Federal and State laws and executive orders. State law requires a criminal record check as a condition of employment for all positions. This organization participates in E-Verify. ​

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