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Remote Crisis Text Line Jobs in Kentucky (NOW HIRING)

ReminderMedia

Remote Account Executive

Louisville, KY · On-site +1

$65K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... in line with all applicable laws and will not discriminate on any basis prohibited by applicable ... text messages, phone calls and emails.

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All JobsCrisis Text Line JobsRemote Crisis Text Line JobsRemote Crisis Text Line Jobs in Kentucky

Remote Crisis Text Line information

What are the key skills and qualifications needed to thrive as a Remote Crisis Text Line counselor?

To thrive as a Remote Crisis Text Line Counselor, you need strong active listening, emotional intelligence, and crisis intervention skills, often supported by completion of specialized training in crisis support. Familiarity with digital communication platforms and adherence to confidentiality protocols are essential. Compassion, resilience, and the ability to remain calm under pressure are critical soft skills in this role. These skills ensure that counselors can provide effective support to individuals in crisis, maintain professional boundaries, and contribute to positive outcomes during high-stress interactions.

What is a Remote Crisis Text Line counselor?

A Remote Crisis Text Line counselor is a trained volunteer or professional who provides emotional support, crisis intervention, and resources to individuals in distress through text messaging. They work remotely, allowing them to assist people from anywhere with an internet connection. Counselors respond to texters experiencing a variety of mental health challenges, such as anxiety, depression, or suicidal thoughts, and guide them to de-escalate their situation and find appropriate help. This role requires empathy, active listening skills, and the ability to remain calm under pressure.

What are some common challenges faced by Remote Crisis Text Line counselors, and how can they be managed?

Remote Crisis Text Line counselors often encounter emotionally intense conversations and may feel challenged by the need to provide effective support without face-to-face interaction. Managing emotional boundaries and self-care is essential to avoid burnout. Counselors benefit from regular supervision, team debriefings, and access to mental health resources provided by the organization. Staying connected with fellow counselors through online platforms also helps foster a supportive work environment and encourages shared learning.

What is the difference between Remote Crisis Text Line vs Remote Crisis Counselor?

AspectRemote Crisis Text LineRemote Crisis Counselor
CredentialsTraining in crisis intervention, mental health awarenessSimilar training in crisis management, mental health certifications often preferred
Work EnvironmentOnline, remote text-based platformRemote, often via phone or chat platforms
Employer & IndustryNonprofit organizations, mental health servicesHealthcare providers, mental health agencies
Search & Comparison IntentHigh overlap in crisis intervention roles, text-based supportSimilar roles in mental health support, differing in communication mode

Both roles involve providing mental health support remotely, with the main difference being the communication mode—text-based for Remote Crisis Text Line and often voice or chat for Remote Crisis Counselor. They share similar training requirements and are employed in mental health organizations, making them closely related in the crisis intervention field.

What are the most commonly searched types of Crisis Text Line jobs in Kentucky?

The most popular types of Crisis Text Line jobs in Kentucky are:

What are popular job titles related to Remote Crisis Text Line jobs in Kentucky?

For Remote Crisis Text Line jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Crisis Text Line jobs in Kentucky look for?

The top searched job categories for Remote Crisis Text Line jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Crisis Text Line jobs?

Cities in Kentucky with the most Remote Crisis Text Line job openings:

Remote Crisis Text Line jobs near you

Crisis Intervention Counselor - Weekends - Remote for residents in the Greater Louisville area.

Seven Counties Services

Louisville, KY • On-site, Remote

Part-time

Posted 13 days ago

Seven Counties Services rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Description:
Hours - 16 hours on the weekends
ESSENTIAL JOB FUNCTIONS
Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisis assistance, identifies and suggests appropriate organizations and service providers to meet callers' needs, and monitors status of callers' situations through case follow-up.
Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift.
Reviews daily log-sheets and client records to ensure accurate information recording and maintenance.
Supervises and monitors the work of a staff of telephone counselors and volunteers to ensure they are providing accurate, quality, crisis assistance, including accurate documentation.
Provides crisis intervention and suicide prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested.
Attends and participates in staff and team meetings, providing information relating to the procedures of the crisis intervention counselors and the service they provide.
As assigned, provides crisis intervention to community groups traumatized by suicide.
EDUCATION
  • Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study; or,

  • High School diploma or GED with completion of AAS/Life Line 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Seven Counties Services after completion of training.

EXPERIENCE
  • Minimum of six months experience in social services.

  • Good communication and interpersonal skills.

  • Knowledge of available community resources.

  • Ability to make sound decisions and judgments in stressful or unusual situations.

  • Good supervisory skills and the ability to work in a team environment

PHYSICAL DEMANDS
  • Position has no unusual physical demands.

  • May involve modestly unpleasant situations such as offensive language from callers.

Time Type:
Part time

What Seven Counties Services employees say

Pay

Hours and flexibility

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