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Remote Credit Card Dispute Jobs (NOW HIRING)

Blossom

Project Manager, Card Program Implementations

FL · On-site

$85K - $100K/yr

Guide credit union clients in adapting card operations, dispute workflows, and member-facing communications to ensure smooth cutover and adoption. * Interpret and validate contractual and scheme ...

Sunbit

Analytics Manager, Credit Cards

Los Angeles, CA · Remote

Remote Reports To: Head of Business Analytics The Company: Sunbit builds financial technology ... For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in ...

Mission Lane

Compliance Manager

$129K - $140K/yr

... credit card business, reporting to the Senior Compliance Manager. The impact you'll make: Every ... fraud dispute, collections action and back-office process affects a real person. When those ...

Cardless, Inc

Head of Disputes

San Francisco, CA · On-site +1

... dispute handling across our card programs, identify where outcomes are off or timelines are slipping, and implement the oversight framework that fixes it - chargeback ratios, provisional credit ...

Sunbit

Cobrand Card Relationship Manager

Remote (California preferred) Reports To: VP, Strategy and Operations The Company: Sunbit builds ... For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in ...

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Remote Credit Card Dispute information

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How much do remote credit card dispute jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote credit card dispute in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a remote credit card dispute specialist?

Remote Credit Card Dispute jobs involve working from a location outside of a traditional office to handle and resolve customers' credit card transaction disputes. Employees in these roles typically review disputed charges, communicate with customers and merchants, gather evidence, and process claims according to banking regulations and card network rules. This work is often performed over the phone, via email, or through secure online platforms. Remote positions offer flexibility while still requiring strong attention to detail, customer service skills, and a good understanding of financial regulations.

What are the key skills and qualifications needed to thrive as a remote credit card dispute specialist?

To thrive as a Remote Credit Card Dispute Specialist, you need a solid understanding of financial regulations, dispute resolution procedures, and strong attention to detail, often supported by experience in banking or customer service. Familiarity with case management systems, banking software, and occasionally certifications like FCRA or PCI compliance are typically required. Excellent communication, problem-solving, and time management skills help you effectively assist customers and manage multiple cases remotely. These skills ensure accurate, timely dispute resolution and maintain customer trust and regulatory compliance in a virtual environment.

What are some common challenges faced by remote credit card dispute specialists, and how can they overcome them?

Remote credit card dispute specialists often encounter challenges such as managing high volumes of cases, navigating complex regulatory requirements, and maintaining clear communication with customers and financial institutions. To overcome these, it’s important to stay organized, use secure and efficient case management tools, and continuously update knowledge about compliance and fraud trends. Regular virtual team meetings and training can also support problem-solving and foster collaboration with colleagues, ensuring disputes are resolved accurately and promptly.

What is the difference between Remote Credit Card Dispute vs Remote Customer Service Representative?

AspectRemote Credit Card DisputeRemote Customer Service Representative
CredentialsKnowledge of credit card processing, dispute resolution, and basic financial regulationsCommunication skills, customer service experience, and sometimes product knowledge
Work EnvironmentHome office, financial institutions, or payment processing companiesHome office, various industries including retail, telecom, and banking
Industry UsageFinancial services, banking, credit card companiesRetail, telecom, banking, and service sectors
Search & Comparison IntentUnderstanding dispute resolution roles, qualifications, and job dutiesCustomer support roles, communication skills, and job expectations

The main difference is that Remote Credit Card Dispute specialists focus on resolving credit card transaction issues, requiring financial knowledge, while Remote Customer Service Representatives handle general customer inquiries across various industries. Both roles often work remotely and require strong communication skills, but their core responsibilities and industry focus differ.

More about Remote Credit Card Dispute jobs

What cities are hiring for Remote Credit Card Dispute jobs?

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What are the most commonly searched types of Credit Card Dispute jobs?

The most popular types of Credit Card Dispute jobs are:

What states have the most Remote Credit Card Dispute jobs?

States with the most job openings for Remote Credit Card Dispute jobs include:

What job categories do people searching Remote Credit Card Dispute jobs look for?

The top searched job categories for Remote Credit Card Dispute jobs are:

Remote Credit Card Dispute jobs near you
Infographic showing various Remote Credit Card Dispute job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.

Project Manager, Card Program Implementations

Blossom

FL • On-site

$85K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Job Description
Job Summary:
The Project Manager is responsible for leading and coordinating the successful onboarding, migration, and integration of credit union card programs - including credit, debit, prepaid, and digital card products. This role is critical in ensuring seamless delivery of card platform implementations, processor migrations, network mandates, and digital wallet rollouts by collaborating cross-functionally with internal teams (engineering, implementation, support, compliance) and external partners (card processors, networks, and BIN sponsors). Serving as the primary liaison for client card program stakeholders, the Project Manager ensures each engagement is executed on time, compliant with Visa, Mastercard, and PCI requirements, and positioned for long-term program health.
Supervisory Responsibilities:
None
Duties/ Responsibilities:
  • Lead end-to-end implementation of credit union card program initiatives - new credit, debit, and prepaid program launches, card processor migrations, BIN conversions and reissues, EMV and contactless rollouts, and digital wallet enablement.
  • Serve as a trusted liaison among credit union clients, card processors (e.g., PSCU, Co-op Solutions, Fiserv, FIS, Jack Henry), card networks (Visa, Mastercard), BIN sponsors, and internal teams - navigating complex scheme rules, PCI requirements, and integration landscapes.
  • Execute and support card-related integrations across core banking, authorization and switching, fraud and dispute platforms, and digital banking channels, using tools such as SQL, Jira, and processor file specifications.
  • Guide credit union clients in adapting card operations, dispute workflows, and member-facing communications to ensure smooth cutover and adoption.
  • Interpret and validate contractual and scheme requirements (Visa and Mastercard rulebooks, PCI DSS, Reg E and Reg Z as applicable), ensuring project scope and deliverables stay aligned with both client expectations and network obligations.
  • Develop and maintain detailed project plans - including BIN readiness, test card provisioning, network certification timelines, vendor dependencies, and go-live cutover runbooks.
  • Manage project milestones and proactively address deviations - reissue delays, certification failures, settlement breaks - communicating changes and mitigations as needed.
  • Draft and distribute regular status updates, biweekly progress reports, and leadership briefings covering mandate readiness, risk posture, and go-live forecasts.
  • Implement communication plans that keep credit union executives, processor counterparts, and internal teams aligned across the full program lifecycle.
  • Build and sustain strong relationships with credit union executives and card program owners, promoting confidence in Blossom's cards approach.
  • Analyze and synthesize large volumes of data from authorization, clearing, settlement, and dispute files to support go/no-go decisions and track implementation health.
  • Demonstrate exceptional written and verbal communication, especially during high-pressure cutover weekends, scheme mandate windows, and live incidents.
  • Actively manage multiple concurrent card programs, balancing fixed network deadlines against shifting client priorities.
  • Partner closely with developers, product managers, card operations, fraud and risk, and member support teams to coordinate integration efforts and resolve issues.
  • Coordinate readiness for Visa and Mastercard semiannual mandate releases and ensure credit union clients meet all applicable scheme deadlines.
  • Performs other related duties as assigned.

Required Skills/ Abilities:
  • Exceptional attention to detail with strong organizational skills.
  • Excellent verbal and written communication abilities, including executive stakeholder engagement and cross-vendor issue resolution.
  • Strong analytical, logical reasoning, and problem-solving capabilities, particularly against transaction and processor data.
  • Proven ability to lead and motivate cross-functional teams,including external processors and networks, to deliver card projects against fixed deadlines.
  • Deep understanding of project management principles applied to regulated, externally time-bound programs.
  • Working knowledge of the card lifecycle (issuance, authorization, clearing, settlement, disputes, and chargebacks) and how each step appears in processor systems.
  • Demonstrated expertise in financial services, particularly within credit union card programs and workflows.
  • Capable of managing multiple complex card initiatives simultaneously in a fast-paced, scheme-mandate-driven environment.
  • Familiarity with Visa and Mastercard rulebooks, scheme mandate cycles, PCI DSS, tokenization, 3-D Secure, and digital wallet provisioning (Apple Pay, Google Pay, Samsung Pay).
  • Proficiency with project management platforms such as Jira, Smartsheet, or Microsoft Project.
  • Comfortable with Google Workspace and SQL, and quick to learn processor- and network-specific tools (e.g., VROL, MasterCom, Visa Resolve Online, processor client portals).

Education and Experience:
  • Bachelor's degree in Business, Information Systems, Computer Science, or a related field.
  • PMP, CSM, ETA CPP, AAP, or related certifications preferred.
  • Three or more years of experience managing card program implementations, processor migrations, or payments integration projects.
  • Two or more years working experience with card processors (e.g., PSCU, Co-op Solutions, Fiserv, FIS, Jack Henry) and/or core banking systems (Symitar, Corelation, Fiserv).
  • Two or more years of previous experience working in or with a credit union, card processor, or fintech service provider.

Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

What We Offer
  • Company-paid medical, dental, and vision insurance for employees
  • Company-paid life and AD&D insurance
  • Company-paid short- and long-term disability
  • 401(k) retirement plan
  • Flexible Spending Accounts (FSA)/ Dependent Care Spending Account (DCSA)
  • Unlimited PTO
  • Employee Assistance Program (EAP)
  • Voluntary supplemental insurance options

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