Description:
Who you must be
We are seeking a Part-Time Credit & Collections Specialist. If you are looking for a part-time job that is flexible, hybrid, great pay, this is the job for you! You must be someone who is motivated, possess great communication skills and be a team player. The purpose of this position is to increase cash flow and to provide excellent financial customer service to our customers. A day in the life of this candidate would be making collection calls, handling communications from customers and Territory Managers, releasing orders, credit card resolution, and customer account reconciliation.
Must be able to work 20-25 hours per week (flexible) HYBRID POSITION.
Pay Range - $25 per hour.
What we need you to do
โข Release daily orders from credit hold as needed
โข Make daily collection calls
โข Conduct customer account analysis focusing on resolution and payment
โข Propose payment plans for management review and resolve customer disputed items
โข Enter system notes pertaining to collections and disputes
โข Ensure timely communications with customers and sales team regarding credit and receivables
issues
โข Propose credit limits for new accounts and recommend credit limit changes for existing accounts,
following pre-established guidelines
โข Work with third-party collection agency and monitor account activity
โข Process credit card payments as needed
โข Post cash as needed
โข Monitor daily reports as assigned
โข Provide management with account status updates as assigned
โข Generate customer statements as needed
โข Provide back up support to department colleagues
โข Special projects and tasks as assigned
What you must have
โข Minimum 2-3 years in a โclient-focused" collection environment
โข Self-motivated & quick thinking
โข Polished phone manner & presence
โข Comfort level in negotiating with clients
โข Strong computer experience (Excel, Word, Outlook, NetSuite ERP a plus)
โข Mathematical aptitude
โข High energy and a sense of urgency
โข Ability to multi-task
โข Strong organization & communication skills, verbal and written
Why Join Twoโs Company
- Be part of an iconic brand known for design excellence and innovation
- Work with a supportive and collaborative team that values creativity and integrity
- Comprehensive benefits including health insurance, 401(k), and subsidized travel expenses
- Hybrid work schedule offering flexibility and balance
Explore our collections and learn more at:
www.twoscompany.com
If you enjoy analyzing sales trends, improving inventory performance, and helping bring great products to market, weโd love to hear from you.
Requirements: