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Remote Credit Card Dispute Jobs in Ohio (NOW HIRING)

7 17 Credit Union

VIDEO SERVICE REPRESENTATIVE

Streetsboro, OH · Remote

$15 - $20.25/hr

7 17 Credit Union Position Summary At 7 17 Credit Union, we are committed to delivering exceptional ... Debit card issuance and support * Mobile and remote banking setup and troubleshooting * Direct ...

7 17 Credit Union

VIDEO SERVICE REPRESENTATIVE

Warren, OH · Remote

$13.75 - $18.75/hr

... card fraud, and other fraud-related concerns. * Order checks and assist with other routine account ... Maintain proficiency with the Credit Union's core processing system, video banking platform, remote ...

Huntington

Account Manager-BIN Sponsorship

Columbus, OH · On-site +1

... credit card processing and transactions, along with the operational support landscape and Card ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Account Manager-BIN Sponsorship

Columbus, OH · On-site +1

... credit card processing and transactions, along with the operational support landscape and Card ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Account Manager-BIN Sponsorship

Columbus, OH · On-site +1

... credit card processing and transactions, along with the operational support landscape and Card ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Orion Placement

Legal Billing Specialist

Cincinnati, OH · On-site +1

$65K - $75K/yr

This position is not available as a hybrid or remote role. Note: Candidates must have 2+ years of ... Respond to client billing inquiries and process client credit card payments as needed. * Build and ...

Grote Family of Companies

Senior Accountant

Cincinnati, OH · On-site +1

$71K - $89K/yr

... and credit card accounting. Essential Functions including the following, but not limited to the ... Office, hybrid remote work is available after probationary period Grote Family of Companies is an ...

Mission Lane

Operations Senior Manager, AI

Columbus, OH · On-site +1

$136K - $162K/yr

... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ... Most traditional credit card companies either overlook or overcharge this group because they have ...

Park National Bank

CCC Call Specialist I

Newark, OH · On-site +1

$15.50 - $19.25/hr

... Credit card inquiries * Resolve customer inquiries and issues promptly regarding new accounts ... Internet Service Requirements for Remote Workers: - Reliable Internet with a minimum 100 Mbps ...

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All JobsCredit Card Dispute JobsRemote Credit Card Dispute JobsRemote Credit Card Dispute Jobs in Ohio

Remote Credit Card Dispute information

What is a remote credit card dispute specialist?

Remote Credit Card Dispute jobs involve working from a location outside of a traditional office to handle and resolve customers' credit card transaction disputes. Employees in these roles typically review disputed charges, communicate with customers and merchants, gather evidence, and process claims according to banking regulations and card network rules. This work is often performed over the phone, via email, or through secure online platforms. Remote positions offer flexibility while still requiring strong attention to detail, customer service skills, and a good understanding of financial regulations.

What are the key skills and qualifications needed to thrive as a remote credit card dispute specialist?

To thrive as a Remote Credit Card Dispute Specialist, you need a solid understanding of financial regulations, dispute resolution procedures, and strong attention to detail, often supported by experience in banking or customer service. Familiarity with case management systems, banking software, and occasionally certifications like FCRA or PCI compliance are typically required. Excellent communication, problem-solving, and time management skills help you effectively assist customers and manage multiple cases remotely. These skills ensure accurate, timely dispute resolution and maintain customer trust and regulatory compliance in a virtual environment.

What are some common challenges faced by remote credit card dispute specialists, and how can they overcome them?

Remote credit card dispute specialists often encounter challenges such as managing high volumes of cases, navigating complex regulatory requirements, and maintaining clear communication with customers and financial institutions. To overcome these, it’s important to stay organized, use secure and efficient case management tools, and continuously update knowledge about compliance and fraud trends. Regular virtual team meetings and training can also support problem-solving and foster collaboration with colleagues, ensuring disputes are resolved accurately and promptly.

What is the difference between Remote Credit Card Dispute vs Remote Customer Service Representative?

AspectRemote Credit Card DisputeRemote Customer Service Representative
CredentialsKnowledge of credit card processing, dispute resolution, and basic financial regulationsCommunication skills, customer service experience, and sometimes product knowledge
Work EnvironmentHome office, financial institutions, or payment processing companiesHome office, various industries including retail, telecom, and banking
Industry UsageFinancial services, banking, credit card companiesRetail, telecom, banking, and service sectors
Search & Comparison IntentUnderstanding dispute resolution roles, qualifications, and job dutiesCustomer support roles, communication skills, and job expectations

The main difference is that Remote Credit Card Dispute specialists focus on resolving credit card transaction issues, requiring financial knowledge, while Remote Customer Service Representatives handle general customer inquiries across various industries. Both roles often work remotely and require strong communication skills, but their core responsibilities and industry focus differ.

What are the most commonly searched types of Credit Card Dispute jobs in Ohio?

The most popular types of Credit Card Dispute jobs in Ohio are:

What are popular job titles related to Remote Credit Card Dispute jobs in Ohio?

For Remote Credit Card Dispute jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Credit Card Dispute jobs in Ohio look for?

The top searched job categories for Remote Credit Card Dispute jobs in Ohio are:

What cities in Ohio are hiring for Remote Credit Card Dispute jobs?

Cities in Ohio with the most Remote Credit Card Dispute job openings:

Remote Credit Card Dispute jobs near you
Infographic showing various Remote Credit Card Dispute job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Call Center - Financial Coach

Wright-Patt Credit Union

Beavercreek, OH • Remote

Full-time

Re-posted 5 days ago

Wright-Patt Credit Union rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

The Financial Coach I - MHC delivers extraordinary service while encouraging members and non-members to choose the Credit Union as their primary financial services provider by proactively building member relationships which includes consumer lending, new account establishment and account servicing activities that originate through remote delivery channels (telephone, mobile, web, email, and in the future live chat) to help meet their financial needs. 

1)      Provide extraordinary member service by engaging with members to help meet their financial needs, proactively recommend credit union products and services- including loan protection products, referrals to other lines of business, and accurately address members' service needs. Increase member engagement and use of the cooperative by educating members on ease of use and convenience services. Ensure proper policies, procedures, risk mitigation activities, and operating controls are followed. Reports gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is mitigated. (30%)

2)      Accurately process consumer loan applications (i.e., Credit Card, Personal, Auto, & Home Equity Loans) for new and existing members and perform maintenance on members' accounts as requested via a high-volume Contact Center. (25%)

3)      Engaging with members and non-members to help meet their new account and lending needs by consulting with them on their overall financial wellness, including credit reports. Proactively and efficiently coordinate with the member(s) after application has been submitted. Collect required material/documents in order to ensure Credit Union policy/risk is followed. Demonstrates an attention to detail that allows for identifying fraud and red flags found on applications via the online channel. Analyze alerts to mitigate fraud using fraud prevention tools and resources.  (20%)

4)      Review application for accuracy, prepare closing documentation, and fund approved loans utilizing electronic signature or make arrangements for the member to close in the Member Center Network. (10%)

5)      Ask open-ended questions to uncover member's expressed or unexpressed needs to recommend suitable deposit account and loan products. Proactively review and analyze member's credit report in an effort to uncover competitive buyout opportunities and improve members financial wellness. (5%)

6)      Assist Members with questions regarding WPCU products and services as well as resolve member escalations. This may require Financial Coaches to assist in any Member Help Center queue. (5%)

7)      Perform miscellaneous duties as required.  (5%)

What Wright-Patt Credit Union employees say

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Hours and flexibility

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