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Discover Credit Card Remote Jobs in Ohio (NOW HIRING)

VIDEO SERVICE REPRESENTATIVE

Streetsboro, OH · Remote

$15 - $20.25/hr

7 17 Credit Union Position Summary At 7 17 Credit Union, we are committed to delivering exceptional ... Debit card issuance and support * Mobile and remote banking setup and troubleshooting * Direct ...

VIDEO SERVICE REPRESENTATIVE

Warren, OH · Remote

$13.75 - $18.75/hr

... card fraud, and other fraud-related concerns. * Order checks and assist with other routine account ... Maintain proficiency with the Credit Union's core processing system, video banking platform, remote ...

... credit card processing and transactions, along with the operational support landscape and Card ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

... credit card processing and transactions, along with the operational support landscape and Card ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

... credit card processing and transactions, along with the operational support landscape and Card ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Legal Billing Specialist

Cincinnati, OH · On-site +1

$65K - $75K/yr

This position is not available as a hybrid or remote role. Note: Candidates must have 2+ years of ... Respond to client billing inquiries and process client credit card payments as needed. * Build and ...

Senior Accountant

Cincinnati, OH · On-site +1

$71K - $89K/yr

... and credit card accounting. Essential Functions including the following, but not limited to the ... Office, hybrid remote work is available after probationary period Grote Family of Companies is an ...

Operations Senior Manager, AI

Columbus, OH · On-site +1

$136K - $162K/yr

... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ... Most traditional credit card companies either overlook or overcharge this group because they have ...

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Discover Credit Card Remote information

See Ohio salary details

$12

$42

$81

How much do discover credit card remote jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for discover credit card remote in Ohio is $42.21, according to ZipRecruiter salary data. Most workers in this role earn between $28.12 and $61.92 per hour, depending on experience, location, and employer.

What is a Discover Credit Card Remote?

A Discover Credit Card Remote job refers to a position with Discover Financial Services where employees work from home or another remote location, primarily handling credit card-related tasks. These roles often include customer service, fraud prevention, account management, and technical support for Discover cardholders. Employees communicate with customers via phone, chat, or email to assist with inquiries, resolve issues, and provide guidance on card usage. Remote jobs with Discover offer flexibility, benefits, and the opportunity to work for a leading financial services company without needing to commute to a physical office.

What does a Discover Credit Card Remote representative do?

As a Discover Credit Card Remote representative, your daily responsibilities generally include assisting customers with account inquiries, resolving billing issues, and providing support for credit card products over the phone or through digital channels. You'll work independently from home but remain closely connected to your team and supervisors through virtual meetings and chat platforms. Collaboration is essential, as you'll often coordinate with other departments like fraud prevention or technical support to resolve complex customer concerns. This role offers opportunities to develop problem-solving and communication skills, and high performers may be considered for advancement or specialized roles within Discover's customer service operations.

What are the key skills and qualifications needed to thrive as a Discover Credit Card Remote representative?

To excel as a Discover Credit Card Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, online chat systems, and secure payment processing tools is typically required. Outstanding patience, empathy, and the ability to work independently help professionals stand out in this remote role. These skills ensure efficient resolution of customer inquiries, maintain service quality, and support customer satisfaction in a virtual environment.

What is the difference between Discover Credit Card Remote vs Customer Service Representative?

AspectDiscover Credit Card RemoteCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; banking or finance knowledge beneficialHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageFinancial services, bankingCustomer service across various industries, including finance
Common Search/ComparisonYesYes

The Discover Credit Card Remote role primarily involves managing credit card accounts and customer inquiries remotely within the financial services industry. A Customer Service Representative also handles customer inquiries but may work across multiple industries. Both roles require strong communication skills and basic financial knowledge, but the Discover Credit Card Remote position is specialized in banking and finance, often with specific certifications or knowledge related to credit products.

Does Discover Credit Card Remote allow remote work?

Discover Credit Card Remote positions typically offer remote work options, allowing employees to perform their duties from home. These roles often require familiarity with customer service, financial products, or data management and may involve remote communication tools. Availability of remote work can vary by position and department.

What cities in Ohio are hiring for Discover Credit Card Remote jobs?

Cities in Ohio with the most Discover Credit Card Remote job openings:

Infographic showing various Discover Credit Card Remote job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $87,804 per year, or $42.2 per hour.

Call Center - Financial Coach

Wright-Patt Credit Union

Beavercreek, OH • Remote

Full-time

Re-posted 4 days ago


Wright-Patt Credit Union rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

The Financial Coach I - MHC delivers extraordinary service while encouraging members and non-members to choose the Credit Union as their primary financial services provider by proactively building member relationships which includes consumer lending, new account establishment and account servicing activities that originate through remote delivery channels (telephone, mobile, web, email, and in the future live chat) to help meet their financial needs. 

1)      Provide extraordinary member service by engaging with members to help meet their financial needs, proactively recommend credit union products and services- including loan protection products, referrals to other lines of business, and accurately address members' service needs. Increase member engagement and use of the cooperative by educating members on ease of use and convenience services. Ensure proper policies, procedures, risk mitigation activities, and operating controls are followed. Reports gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is mitigated. (30%)

2)      Accurately process consumer loan applications (i.e., Credit Card, Personal, Auto, & Home Equity Loans) for new and existing members and perform maintenance on members' accounts as requested via a high-volume Contact Center. (25%)

3)      Engaging with members and non-members to help meet their new account and lending needs by consulting with them on their overall financial wellness, including credit reports. Proactively and efficiently coordinate with the member(s) after application has been submitted. Collect required material/documents in order to ensure Credit Union policy/risk is followed. Demonstrates an attention to detail that allows for identifying fraud and red flags found on applications via the online channel. Analyze alerts to mitigate fraud using fraud prevention tools and resources.  (20%)

4)      Review application for accuracy, prepare closing documentation, and fund approved loans utilizing electronic signature or make arrangements for the member to close in the Member Center Network. (10%)

5)      Ask open-ended questions to uncover member's expressed or unexpressed needs to recommend suitable deposit account and loan products. Proactively review and analyze member's credit report in an effort to uncover competitive buyout opportunities and improve members financial wellness. (5%)

6)      Assist Members with questions regarding WPCU products and services as well as resolve member escalations. This may require Financial Coaches to assist in any Member Help Center queue. (5%)

7)      Perform miscellaneous duties as required.  (5%)


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