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Remote Correspondence Representative Jobs in Virginia

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Remote Correspondence Representative information

What is a remote correspondence representative?

A Remote Correspondence Representative is a professional who handles written communications for an organization, typically from a remote location. Their main responsibilities include responding to customer inquiries via email, chat, or other digital channels, processing requests, and resolving issues according to company policies. They play a crucial role in customer service and support, ensuring timely and accurate responses while maintaining a high level of professionalism. Working remotely allows them to perform these duties outside of a traditional office environment, often with flexible hours. This role is common in industries such as insurance, healthcare, finance, and retail.

How does a remote correspondence representative typically collaborate with other departments while working remotely?

As a Remote Correspondence Representative, you will regularly interact with teams such as customer service, billing, and technical support. Communication is primarily handled via email, chat platforms, and scheduled virtual meetings, making responsiveness and clarity essential. Collaboration often involves resolving customer inquiries that require input from multiple departments or escalating issues to specialized teams. Building strong digital communication habits and proactively seeking clarification when needed are important for success in this remote, cross-functional environment.

What are the key skills and qualifications needed to thrive as a remote correspondence representative, and why are they important?

A Remote Correspondence Representative needs excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and document management tools is often required. Strong organizational skills, time management, and the ability to work independently make someone stand out in this role. These skills are essential for providing accurate, timely, and professional responses to client inquiries while maintaining efficiency in a remote work environment.

What job categories do people searching Remote Correspondence Representative jobs in Virginia look for?

The top searched job categories for Remote Correspondence Representative jobs in Virginia are:

What cities in Virginia are hiring for Remote Correspondence Representative jobs?

Cities in Virginia with the most Remote Correspondence Representative job openings:

Cybersecurity Mission Analyst

Booz Allen Hamilton, Inc.

Alexandria, VA • On-site, Remote

$69K - $158K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Re-posted 13 days ago


Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

9th of 72 rated business consultants


Job description


Remote Work:
Hybrid
Job Number:
R0244105
Location:
Alexandria,VA,US
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Cybersecurity Mission Analyst
The Opportunity:
When our country's cyber security is on the line, simply reacting is not enough, we need a plan and that plan needs to support our defense industrial base. We need strategic support of policy development. That's why we need you, a strategic planning, security, and policy specialist with the expertise required to analyze the policies that determine our cyber resilience.
As a cyber strategic planning and policy specialist on our team, you'll lead the assessment of your client's current cyber policies, the coverage of those policies, and areas of risks. You'll evaluate how policies stack up to regulations, best practices, and industry standards. As you guide your client through understanding acceptable risk and availability, you'll advance the development of a strategic cyber roadmap. You'll work to ensure the client operates securely as they navigate an evolving IT environment.
Work with us as we secure our nation's critical infrastructure through support of strategic cyber policy development.
Join us. The world can't wait.
You Have:
  • 10+ years of experience in cybersecurity, supply chain, or risk management efforts
  • Experience with writing or drafting executive or formal senior-level correspondence or material, such as supporting organization level policies, strategies, or guidance, to support decision-making
  • Knowledge of DoD and interagency cybersecurity policy and governance
  • Ability to serve as an SME on the cybersecurity program within the DoD
  • Top Secret clearance
  • Bachelor's degree in a Cybersecurity field
  • CISSP or CISM Certification

Nice If You Have:
  • Experience with supporting DoD-level organizations, including Action Officer duties and staffing processes or tools
  • Experience facilitating meetings, such as working groups and conferences, and associated pre and post meeting activities
  • Knowledge of NIST 800 series publications
  • Knowledge of Joint instructions and manuals
  • Knowledge of DoD policy around non-traditional IT Cybersecurity, including supply chain risk management
  • Possession of excellent verbal and written communication skills
  • Possession of excellent organizational, problem solving, and interpersonal skills

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

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Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914