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Remote Content Operations Jobs in Massachusetts (NOW HIRING)

Skyword

Associate Content Director

Boston, MA · Remote

Operational Execution & Team Management * Manage a team of content creators, editors, and editorial ... Flexibility. We are a 100% remote, open and collaborative work environment * Medical, dental ...

EBSCO

Content Editor I

Ipswich, MA · On-site +1

$45K - $64K/yr

... remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking ... The Editorial Assistant will provide editorial operational support to Consumer Health editorial ...

EBSCO

Content Editor I

Ipswich, MA · On-site +1

$45K - $64K/yr

Your Opportunity The Editorial Assistant will provide editorial operational support to Consumer ... This remote/hybrid position is U.S.-based only (excluding U.S. territories). What You'll Do

BookBub

Content Marketer/Merchandiser

Cambridge, MA · On-site +1

$58K - $65K/yr

Identify curation, merchandising, and operational opportunities and collaborate within the Content ... Remote work flexibility Please note: for this role, we are only considering candidates who are ...

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Remote Content Operations information

What are the key skills and qualifications needed to thrive as a Remote Content Operations Specialist, and why are they important?

To thrive as a Remote Content Operations Specialist, you need expertise in content management, workflow optimization, and editorial processes, often supported by a degree in communications or a related field. Familiarity with Content Management Systems (CMS) like WordPress or Drupal, project management tools, and analytics platforms is typically required. Strong organizational skills, attention to detail, and proactive communication are crucial soft skills for managing remote collaboration and deadlines. These skills ensure efficient content production, consistent quality, and seamless teamwork across distributed teams.

What is the difference between Remote Content Operations vs Remote Content Moderation?

AspectRemote Content OperationsRemote Content Moderation
Primary FocusManaging content workflows, quality control, and content strategyReviewing, monitoring, and removing inappropriate or harmful content
Required SkillsContent management, project coordination, communicationAttention to detail, judgment, familiarity with community guidelines
Work EnvironmentCollaborative teams, content platforms, project management toolsMonitoring dashboards, moderation tools, online communities
Common EmployersMedia companies, e-commerce, tech firmsSocial media platforms, online marketplaces, forums

Remote Content Operations involves managing content workflows and ensuring quality across platforms, while Remote Content Moderation focuses on reviewing and removing harmful or inappropriate content. Both roles require strong communication skills, but Content Operations emphasizes strategy and coordination, whereas Moderation centers on content review and community safety.

What are Remote Content Operations?

Remote Content Operations refers to the management, coordination, and optimization of digital content workflows by professionals working outside a traditional office setting. This role involves tasks such as content planning, publishing, quality assurance, and performance tracking, all conducted remotely. Specialists in this field use digital tools to collaborate with writers, editors, designers, and marketing teams to ensure content is delivered efficiently and meets business objectives. Remote Content Operations professionals are essential for organizations with distributed teams or digital-first strategies. Their work ensures content remains consistent, timely, and aligned with company goals.

What are some common challenges faced by professionals working in Remote Content Operations, and how can they be addressed?

Remote Content Operations professionals often face challenges such as coordinating with distributed teams across different time zones, maintaining consistent content quality, and managing a high volume of content requests. To overcome these issues, it's essential to establish clear communication channels, implement standardized workflows, and utilize collaborative tools like content management systems and project management platforms. Regular virtual check-ins and documentation of processes can also help ensure alignment and efficiency within the team.
What are the most commonly searched types of Content Operations jobs in Massachusetts? The most popular types of Content Operations jobs in Massachusetts are:
What are popular job titles related to Remote Content Operations jobs in Massachusetts? For Remote Content Operations jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Content Operations jobs in Massachusetts look for? The top searched job categories for Remote Content Operations jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Content Operations jobs? Cities in Massachusetts with the most Remote Content Operations job openings:
Remote Content Operations jobs near you

Manager,Commercial Content Business/Product Owner

Takeda

Lexington, MA • On-site, Remote

$116K - $182K/yr

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description
About the role:

You will support day-to-day administration and optimization of Commercial Content Hub platforms by maintaining workflow configuration, data quality, and responsive user support so TA content leads and Ad/Promo partners can execute efficiently and compliantly

How you will contribute:
  • Tagging and metadata execution: Configure and maintain taxonomy fields, tagging rules, naming conventions, and metadata templates; monitor tagging completeness and data quality
  • Reuse and modular setup support: Support modular content structures in the DAM (components, relationships, versioning) and help teams apply reuse-first practices
  • Workflow configuration and QA: Assist with workflow setup and updates, permissions, routing rules, and validation checks
  • Reporting and insights: Build and maintain operational dashboards (cycle time, reuse rate, tagging completeness, rework drivers) and provide insights to inform prioritization
  • User support and troubleshooting: Serve as first-line support for platform issues, triage tickets, diagnose common problems, and escalate to vendors as needed
  • Compliance support: Help ensure submissions and stored assets meet documentation, audit trail, and status requirements
  • Vendor coordination: Coordinate day-to-day follow-ups with platform partners on defects, minor enhancements, and SLA tracking
Minimum Requirements/Qualifications:
  • Bachelor's degree required; MBA or advanced degree preferred.
  • 5+ years of experience administering marketing or content management platforms (e.g., DAM, workflow tools, content hubs), including workflow configuration, permissions, routing, and QA checks.
  • Proven experience managing taxonomy, metadata, tagging rules, naming conventions, and supporting modular content structures for efficient reuse across channels.
  • Experience building operational dashboards, tracking content performance metrics (cycle time, reuse rate, tagging completeness), and providing actionable insights to support prioritization and process improvement.
  • Demonstrated ability to provide first-line user support, troubleshoot platform issues, coordinate with vendors, and ensure content operations comply with regulatory, audit, and documentation standards.
More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

Lexington, MA

U.S. Base Salary Range:

$116,000.00 - $182,270.00


The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

LocationsLexington, MAWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time

Job Exempt

YesIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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