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Remote Content Operations Jobs in Reading, MA (NOW HIRING)

In this role, you will evaluate, review, and refine AI-generated business content, helping enhance ... operations. * Experience preparing strategy reports, business cases, market analyses, client ...

In this role, you will evaluate, review, and refine AI-generated business content, helping enhance ... operations. * Experience preparing strategy reports, business cases, market analyses, client ...

In this role, you will evaluate, review, and refine AI-generated business content, helping enhance ... operations. * Experience preparing strategy reports, business cases, market analyses, client ...

Content Marketer/Merchandiser

Cambridge, MA · On-site +1

$58K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Identify curation, merchandising, and operational opportunities and collaborate within the Content ... Remote work flexibility Please note: for this role, we are only considering candidates who are ...

Draft and evaluate legal content related to healthcare compliance, fraud and abuse, patient privacy ... Familiarity with healthcare operations, risk management, or clinical environments. * Excellent ...

New

Draft and evaluate legal content related to healthcare compliance, fraud and abuse, patient privacy ... Familiarity with healthcare operations, risk management, or clinical environments. * Excellent ...

New

Sales Operations Analyst

Waltham, MA · Remote

$43/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and content development Operational Excellence: * Collaborate with peers to share standard ... Demonstrates strong virtual presence and ability to build trust and engagement in remote settings.

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Showing results 1-20

Remote Content Operations information

See Reading, MA salary details

$31.1K

$123.1K

$136.1K

How much do remote content operations jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote content operations in Reading, MA is $123,051.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,800.00 and $135,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote content operations specialist?

To thrive as a Remote Content Operations Specialist, you need expertise in content management, workflow optimization, and editorial processes, often supported by a degree in communications or a related field. Familiarity with Content Management Systems (CMS) like WordPress or Drupal, project management tools, and analytics platforms is typically required. Strong organizational skills, attention to detail, and proactive communication are crucial soft skills for managing remote collaboration and deadlines. These skills ensure efficient content production, consistent quality, and seamless teamwork across distributed teams.

What is the difference between Remote Content Operations vs Remote Content Moderation?

AspectRemote Content OperationsRemote Content Moderation
Primary FocusManaging content workflows, quality control, and content strategyReviewing, monitoring, and removing inappropriate or harmful content
Required SkillsContent management, project coordination, communicationAttention to detail, judgment, familiarity with community guidelines
Work EnvironmentCollaborative teams, content platforms, project management toolsMonitoring dashboards, moderation tools, online communities
Common EmployersMedia companies, e-commerce, tech firmsSocial media platforms, online marketplaces, forums

Remote Content Operations involves managing content workflows and ensuring quality across platforms, while Remote Content Moderation focuses on reviewing and removing harmful or inappropriate content. Both roles require strong communication skills, but Content Operations emphasizes strategy and coordination, whereas Moderation centers on content review and community safety.

What is remote content operations?

Remote Content Operations refers to the management, coordination, and optimization of digital content workflows by professionals working outside a traditional office setting. This role involves tasks such as content planning, publishing, quality assurance, and performance tracking, all conducted remotely. Specialists in this field use digital tools to collaborate with writers, editors, designers, and marketing teams to ensure content is delivered efficiently and meets business objectives. Remote Content Operations professionals are essential for organizations with distributed teams or digital-first strategies. Their work ensures content remains consistent, timely, and aligned with company goals.

What are some common challenges faced by professionals working in remote content operations, and how can they be addressed?

Remote Content Operations professionals often face challenges such as coordinating with distributed teams across different time zones, maintaining consistent content quality, and managing a high volume of content requests. To overcome these issues, it's essential to establish clear communication channels, implement standardized workflows, and utilize collaborative tools like content management systems and project management platforms. Regular virtual check-ins and documentation of processes can also help ensure alignment and efficiency within the team.

What are popular job titles related to Remote Content Operations jobs in Reading, MA?

For Remote Content Operations jobs in Reading, MA, the most frequently searched job titles are:

What cities near Reading, MA are hiring for Remote Content Operations jobs?

Cities near Reading, MA with the most Remote Content Operations job openings:

Senior Product Manager, Content Experiences - epocrates

Athenahealth

Boston, MA • On-site, Remote

$137K - $181K/yr

Full-time

Posted 22 days ago


Athenahealth rating

8.3

Company rating: 8.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

99th of 244 rated software companies


Job description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary:
Shape the future of clinical intelligence delivery for epocrates as a Senior Product Manager focused on editorial systems, content workflows, and user-facing experiences. In this role, you will define and drive the product roadmap for internal publishing infrastructure and external content experiences that support timely, trusted, and engaging clinical content at scale. You will partner closely with Content, Engineering, and Design to turn strategy into clear priorities, requirements, and delivery plans. This role is based in a remote work environment and reports to the Product Lead, Content Experiences.

About the Team:
The epocrates Product team supports the delivery of clinical content and point-of-care experiences used by healthcare professionals. The team works closely with editorial leaders, content contributors, engineering, design, and vendor partners to improve content operations, publishing workflows, and audience engagement. Their work spans internal tools, CMS capabilities, and user-facing product experiences across web and mobile surfaces. The team is focused on helping clinicians access reliable information efficiently and in context.

Essential Job Responsibilities:

  • Own the product strategy and roadmap for clinical insights publishing infrastructure and content experiences that support epocrates' clinical intelligence offerings.

  • Partner with the Editor-in-Chief, Managing Editor, content contributors, and vendor partners to translate content strategy into product priorities, requirements, and execution plans.

  • Collaborate with Content stakeholders to evaluate, scope, and recommend CMS and platform capabilities that support content workflows, publishing needs, and long-term flexibility.

  • Define and improve internal systems, tooling, and workflows that support content review, publication, and ongoing content management at scale.

  • Lead the development of user-facing content experiences and experiments that improve discovery, engagement, and repeat usage of the epocrates newsfeed and related surfaces.

  • Identify and validate new storytelling formats, delivery methods, and content experiences that better serve clinical users.

  • Work with Engineering and Design to translate strategy into product requirements, prioritize work, and guide execution from discovery through launch and iteration.

  • Define success metrics for initiatives, including newsfeed engagement, 30-day unique active users, and other indicators of content performance and user value.

  • Use AI tools to accelerate product work such as synthesizing research, drafting requirements, and exploring early concepts, while applying judgment to validate outputs before sharing or acting on them.

Additional Job Responsibilities:

  • Help define how this function should be staffed over time, including capabilities needed across Product, Engineering, Design, and supporting functions.

  • Use qualitative and quantitative insights to inform prioritization, improve experiences, and support long-term product investment decisions.

  • Balance editorial goals, user needs, technical constraints, and business priorities to support sound product decisions in a cross-functional environment.

  • Support communication and alignment across internal stakeholders and external partners throughout planning and execution.

Expected Education & Experience:

  • Bachelor's degree or equivalent professional experience.

  • 6+ years of experience in product management, digital product development, or a related role.

  • Experience in media, digital publishing, newsroom environments, or content-driven consumer products.

  • Demonstrated ability to define product roadmaps and drive execution with Engineering and Design teams across complex, cross-functional initiatives.

  • Experience with content management systems, publishing workflows, editorial tooling, or platforms that support content operations at scale.

  • Strong understanding of user-facing product development, experimentation, and engagement strategy across mobile and web experiences.

  • Comfort operating across internal platform needs and external user experiences, with the ability to connect workflow decisions to audience outcomes.

  • Strong analytical skills, with experience defining KPIs, interpreting user behavior, and using data to guide prioritization and iteration.

  • Experience working closely with content teams, journalists, newsroom leadership, or content contributors to bring content strategies to life through product and platform development is preferred.

  • Experience in healthcare technology, digital health, clinical content, or products serving healthcare professionals is strongly preferred.

  • Familiarity with AI tools and practical ways they can improve product management workflows, such as prototyping, documentation, research synthesis, or requirements development, is preferred.

Expected Compensation

$141,000 - $239,000

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevantknowledge and skills, how your qualifications compare to others in similar roles,and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talentedemployees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborativeworkspaces - some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,full-time. With consistent communication and digital collaboration tools, athenahealthenablesemployees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers

https://www.athenahealth.com/careers/equal-opportunity


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