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Remote Content Operations information
What are the key skills and qualifications needed to thrive as a Remote Content Operations Specialist, and why are they important?
What is the difference between Remote Content Operations vs Remote Content Moderation?
| Aspect | Remote Content Operations | Remote Content Moderation |
|---|---|---|
| Primary Focus | Managing content workflows, quality control, and content strategy | Reviewing, monitoring, and removing inappropriate or harmful content |
| Required Skills | Content management, project coordination, communication | Attention to detail, judgment, familiarity with community guidelines |
| Work Environment | Collaborative teams, content platforms, project management tools | Monitoring dashboards, moderation tools, online communities |
| Common Employers | Media companies, e-commerce, tech firms | Social media platforms, online marketplaces, forums |
Remote Content Operations involves managing content workflows and ensuring quality across platforms, while Remote Content Moderation focuses on reviewing and removing harmful or inappropriate content. Both roles require strong communication skills, but Content Operations emphasizes strategy and coordination, whereas Moderation centers on content review and community safety.
What are Remote Content Operations?
What are some common challenges faced by professionals working in Remote Content Operations, and how can they be addressed?
Full-time
Medical, Life, Retirement, PTO
This job post hasย expired today.ย Applications are no longer accepted.
Job description
For more than 95 years, Standard Process Inc. has been a visionary leader in whole food nutrient solutions. Our whole food philosophy and mission to change lives extends far beyond our supplements to the very people we employ. This strong foundation has created an environment where our employees are seen as members of our family and are given the tools and resources to succeed, both personally and professionally.
Position Overview
Under the direction of the Director of Education, the Product Sales Training Manager will develop, plan, coordinate and deliver training curriculum and development programs designed to meet the product knowledge acquisition and formula comprehension for all Standard Process (SP) sales employees.ย The Product Sales Training Manager will lead the training process end-to-end including needs analysis, content development, training delivery, communication, optimization, and outcome assessment. These functions are critical to support key sales force initiatives, scale the business, enhance core competencies among the sales team, and drive sales growth.
Location
- This is a remote position open to candidates residing in approved employment states including Wisconsin, Illinois, Ohio, Pennsylvania, New Hampshire, Maryland, Virginia, North Carolina, Florida, Alabama, Texas, Arizona, Colorado, Nevada, and Washington. Regular travel is required, with anticipated travel up to 50%.
Essential Functions
- Collaborate and coordinate a comprehensive product-focused sales training curriculum with Human Resources and Education departments
- Ability to lead new hires through their onboarding journey from day one to full comprehension and confidence in articulating the key features, benefits, and points of differentiators for all SP products, acting as an engaging and dynamic mentor, coach, and facilitator in live and virtual environments
- Maintain a calendar of new hire training, ensuring alignment with employee success as well as the broader Sales Operations team
- Build a trusted relationship with sales colleagues and sales leadership
- Curriculum development, delivery of instructional content, and certification of sales team product knowledge
- Partner with the Education team to effectively communicate the science, key selling messages, positioning, and clinical application of SP products to the sales force
- Creation of high-quality content including competitive fact sheets and instructional videos, audio guides, and more
- Ongoing training and program reinforcement to ensure organizational needs are met
- Share product training module and curriculum participation metrics with sales leaders through monthly reports to promote engagement, foster accountability, and ensure training compliance
- Partner with sales leaders to ensure the product knowledge proficiency of their teams
- Accommodate different learning styles: audio, visual, kinesthetic; lecture-based, role plays, etc.
- Manage the overall sales content library to ensure all information is organized, current, and easily accessible
- Closely collaborate with sales training counterparts to ensure cohesion of content and sales communications
Qualifications
Education
- Bachelorโs degree in Health/Wellness, Education, Business, Information Technology, or related field required
- Strong background and knowledge of nutrition; degree or certification in Advanced Nutrition preferred
Experience
- 7+ years of experience training in a sales environment
- 7+ years of experience in the nutrition/health/wellness field
- 5+ years of sales management experience
- 2+ years of experience working with an LMS system
- Experience with Salesforce CRM is preferred
Specialized Knowledge and Skills:
- Knowledge and application of adult learning principles
- Dynamic presentation and facilitation skills and able to present information in a clear and concise manner
- Deep knowledge of tools and software to identify how they can be used to improve/optimize sales
- Familiarity around sales methodologies, process, and strategy
- Able to manage multiple projects simultaneously and effectively while being detail oriented
- Ability to manage relationships cross-functionally in an effective and tactful manner
- Self-directed and motivated to continue learning and improve effectiveness
- Able to collaborate and contribute to a team environment
- Effective communication skills, verbal and written
- Strong organizational skills to manage competing projects with tight deadlines effectively
Necessary Competencies
- Coaching
- Communication
- Facilitation/Presentation Skills
- Interpersonal
- Learning Agility
- Planning/Organization
Travel Requirements
- Up to 50%
Benefits Package
We offer a comprehensive and competitive benefit package, which includes:
- Competitive salary and annual incentive program
- Comprehensive health care and flexible benefit plan, including pet insurance
- Company-matched 401(k) plan
- Profit sharing plan
- On-site childcare with highly accredited curriculum
- Platinum WELCOA award-winning wellness program, including:
- On-site 24x7 fitness center (Palmyra, WI)
- Whole food court (Palmyra, WI)
- On-site chiropractic care
- On-site massage therapist
- Personal trainer
- Daily fitness classes
- On-site life coach
- $450 monthly Standard Process supplement allowance
- Annual wellness incentives
- Paid vacation and holiday time
- Educational assistance
- Company hosted outings and events
- Strong community involvement
Compensation
The salary range for this position is $95,671.00 to $143,508.00 USD annually, with a midpoint of $119,589.50 USD. Final compensation will be determined based on skills, experience, qualifications, and internal equity. Most new hires can expect an offer between the 25th percentile and midpoint of the range.
Apply today and become part of the Standard Process family!
Standard Processย understands the importance of diversity and believes in providing equal employment opportunity for all employees and applicants for employment.ย Accordingly, all personnel decisions, including but not limited to hiring, compensation, promotions, training, benefits, termination, or other terms and conditions of employment, are made without regard to age, race, creed, color, disability, veteran status, marital status, sex, national origin, ancestry, arrest or conviction record, sexual preference, genetic information, or any other legally protected characteristic in accordance with law.
About Standard Process
Sourced by ZipRecruiter
Industry
Fitness and sports centers
Company size
201 - 500 Employees
Headquarters location
Palmyra, WI, US
Year founded
1929