ZipRecruiter

Log In

2

Remote Contact Center Jobs in Rochester, MI (NOW HIRING)

next page

Showing results 1-20

All JobsContact Center JobsRemote Contact Center JobsRemote Contact Center Jobs in Rochester, MI

Remote Contact Center information

See Rochester, MI salary details

$4

$15

$18

How much do remote contact center jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote contact center in Rochester, MI is $15.71, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Contact Center Representative, and why are they important?

To thrive as a Remote Contact Center Representative, you need excellent verbal and written communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and telephony platforms is commonly required. Outstanding active listening, patience, and self-motivation are important soft skills for delivering exceptional customer service in a remote environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and high performance without in-person supervision.

What is a Remote Contact Center?

A Remote Contact Center is a customer service operation where agents work from locations outside of a traditional office setting, typically from their homes or other remote environments. These centers use cloud-based technology and digital communication tools to handle customer inquiries, complaints, and support requests through phone, email, chat, or social media. Remote Contact Centers offer flexibility for employees and can provide businesses with access to a broader talent pool, often resulting in cost savings and improved customer service coverage. They require strong communication skills, reliable internet access, and the ability to work independently.

What are some common challenges faced by remote contact center agents, and how can they be addressed?

Remote contact center agents often encounter challenges such as maintaining effective communication with team members, managing distractions at home, and staying motivated without in-person supervision. To address these, companies typically provide robust virtual communication tools, establish clear performance metrics, and offer regular check-ins with supervisors. Agents can also benefit from setting up a dedicated workspace and following a structured daily routine to maximize productivity and job satisfaction.
What are the most commonly searched types of Contact Center jobs in Rochester, MI? The most popular types of Contact Center jobs in Rochester, MI are:
What are popular job titles related to Remote Contact Center jobs in Rochester, MI? For Remote Contact Center jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Remote Contact Center jobs in Rochester, MI look for? The top searched job categories for Remote Contact Center jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Remote Contact Center jobs? Cities near Rochester, MI with the most Remote Contact Center job openings:
Remote Contact Center jobs near you
Infographic showing various Remote Contact Center job openings in Rochester, MI as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,676 per year, or $15.7 per hour.
Remote Contact Center Telesales Agent

Remote Contact Center Telesales Agent

EVOLUTE INC

Troy, MI • Remote

$14 - $15/hr

Part-time

Medical, Dental, Vision, Life, PTO

Posted 16 days ago

Job description

Here are the highlights for the Remote Contact Center Telesales Agent gig:

The Lowdown:

  • Who We Are: Evolute Contact Center is an established contact center with a supportive vibe. We work hard, offer a good base rate plus incentives, and are growing fast!
  • The Job Title: Remote Call Center Telesales Agent.
  • The Pay: $14.00 - $15.00 per hour, depending on experience, plus extra incentive pay based on how well you do.

What You'll Be Doing (Basically, Selling!):

  • You'll be making outbound calls to folks who filled out an online form asking for a free mortgage rate quote.
  • Your main goal is to hit and exceed your sales goals to earn that sweet incentive pay (details on the bonus structure come during training!).
  • You'll use scripts for handling objections but need to be able to think on your feet too.
  • Keep the customer on the line to transfer them to the mortgage company.
  • Gotta keep good notes in the system.
  • Deal with complaints, doubts, and even upset customers like a pro.

What You Need to Bring:

  • At least 1 year of outbound call center experience, it has to include sales and working in an incentive-based environment.
  • Experience following a sales script.
  • Awesome communication and sales/upselling skills.
  • A solid attendance track record—show up and be dependable!
  • The ability to stay cool and professional, even when people say no.
  • Be good about sticking to break and lunch times.
  • CRITICAL: You MUST live in one of these states: Arizona, Florida, Kentucky, Michigan, North Carolina, South Carolina, Tennessee, or Texas.
  • High speed, hardwired internet (no wifi)
  • Separate, designated work space, free from distractions to do your best work

The Sweet Perks:

  • We send you the equipment you need (after you finish training)
  • GREAT medical, dental, and vision insurance
  • Free Life Insurance and Disability coverage
  • Paid Time Off (starts right away!)
  • Paid holidays

Shift & Start Info:

  • Hours of Operation (ET):
    • Monday - Thursday: 9:30 am - 6:30 pm ET
    • Friday: 9:30 am - 4:00 pm ET
  • Anticipated Start Date: August 17, 2026
  • Training Schedule (First Two Weeks Only): Part-time, Monday - Friday, 10 am - 1 pm ET.

Heads Up! (Important Note):

Evolute Inc will never ask you for money (like to buy equipment) as part of the application process. If someone asks, it's a scam—tell the company!

Apply