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Remote Contact Center Jobs in Boca Raton, FL (NOW HIRING)

Coral Connect LLC

Collections Specialist

Boca Raton, FL · On-site +1

$17.50 - $23.75/hr

The Collections Specialist for Pharmacy and Ambulatory Infusion Center (AIC) is responsible for ... Contact insurance payers to resolve claim issues, verify claim status, and secure payment * Review ...

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How much do remote contact center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote contact center in Boca Raton, FL is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote contact center representative?

To thrive as a Remote Contact Center Representative, you need excellent verbal and written communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and telephony platforms is commonly required. Outstanding active listening, patience, and self-motivation are important soft skills for delivering exceptional customer service in a remote environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and high performance without in-person supervision.

What is a remote contact center?

A Remote Contact Center is a customer service operation where agents work from locations outside of a traditional office setting, typically from their homes or other remote environments. These centers use cloud-based technology and digital communication tools to handle customer inquiries, complaints, and support requests through phone, email, chat, or social media. Remote Contact Centers offer flexibility for employees and can provide businesses with access to a broader talent pool, often resulting in cost savings and improved customer service coverage. They require strong communication skills, reliable internet access, and the ability to work independently.

What are some common challenges faced by remote contact center agents, and how can they be addressed?

Remote contact center agents often encounter challenges such as maintaining effective communication with team members, managing distractions at home, and staying motivated without in-person supervision. To address these, companies typically provide robust virtual communication tools, establish clear performance metrics, and offer regular check-ins with supervisors. Agents can also benefit from setting up a dedicated workspace and following a structured daily routine to maximize productivity and job satisfaction.

What are the most commonly searched types of Contact Center jobs in Boca Raton, FL?

The most popular types of Contact Center jobs in Boca Raton, FL are:

What are popular job titles related to Remote Contact Center jobs in Boca Raton, FL?

For Remote Contact Center jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Contact Center jobs in Boca Raton, FL look for?

The top searched job categories for Remote Contact Center jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote Contact Center jobs?

Cities near Boca Raton, FL with the most Remote Contact Center job openings:

Remote Contact Center jobs near you
Infographic showing various Remote Contact Center job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $33,688 per year, or $16.2 per hour.

(Remote) Payor Enrollment Specialist and Credentialing Coordinator

The Recovery Village

Weston, FL • On-site, Remote

$21 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

(Remote) Provider Enrollment Specialist - Mental Health & Addiction Field
*Must live in the US in EST and reside in the Eastern (ET)or Central Time (CT) Zone
Hours: 8:00am to 5:00pm ET
Pay Starts: $21- $24/hr
Advanced Recovery Systems is an integrated behavioral healthcare management company dedicated to the treatment of addiction, substance abuse, and mental health issues. We put behavioral health front and center, providing assistance to people with substance abuse issues, addictions and mental health concerns.
With facilities in various regions of the U.S., we have been furthering this mission since our inception, applying our advanced approach to patient care.
Every facility in the Advanced Recovery Systems network strives to provide the highest quality of care, using evidence-based therapeutic models that really work. Our goal is to help men, women and adolescents live healthy, happy lives without the burden of substance abuse or mental illness.
Benefits include:
  • Health, Vision, Dental, Employer Matched 401(k)
  • STD, LTD, and Employer Paid Term Life Policy - up to $50k
  • Employer Matched HSA - up to $1500 a year company contribution
  • Employee Wellness Program - reduce employee premiums $40/mo
  • Free MDLive telehealth benefit
  • Paid Time Off - Vacation/Personal/Holiday/Sick
  • Employee Referral Bonus

The Provider Contracting and Credentialing Subject Matter Expert (SME) is responsible for assisting the organization with payer contracting efforts, including but not limited to; provider applications, contract analysis, negotiations, credentialing of facilities and medical/clinical providers. This position ensures the contracting and credentialing department works successfully with multiple departments including Sales/Marketing, Finance, Legal, Compliance, Medical and Operations.
CORE JOB DUTIES:
  1. Ensures that all medical and clinical staff are appropriately credentialed with all payers, and payer requirements.
  2. Assists the credential manager in identifying new hire needs to ensure appropriate credentials are inline with payer needs.
  3. Reviews and prepares payer credentialing applications and recredential application for completeness and accuracy.
  4. Works with providers and credentialing department to ensure required information is available to complete processes.
  5. Works in tandem with ARS Teams (Business Development, Marketing and Finance) to identify opportunities for company growth in terms of managed care contracts.
  6. Evaluates and analyzes contract proposals and works with SVP to negotiate best possible contract rates for ARS.
  7. Direct contact and liaison between payers and ARS facilities as it relates to contracts, addendums, and credentialing needs.
  8. Conduct quality control audits of files and take necessary actions to remediate and prevent future errors.
  9. Prepare reports for internal and external use.
  10. Works with billing department to address non-participation or dis-enrolled providers.

Requirements
QUALIFICATIONS:
  • Minimum of High School Diploma or Equivalent; Bachelor's Degree Preferred.
  • Minimum three (3) years' experience in provider or payer contracting and credentialing.
  • Knowledge of Hospital and/or Behavioral Contracting and Reimbursement.
  • CAQH requirements and profiles, credentialing and re-credentialing applications for facilities and payer contracting.
  • Strong Computer Knowledge.
  • This role requires the employee to utilize their own personal computer, meeting expectations of the company's software and virus security standards.
    • Windows 11 w/ latest Windows update installed. (Chromebooks and Apple computers are not compatible.)
    • an "up to date" antivirus software.
    • Workining camera and microphone
    • ARS does offer some reimbursement for remote office equipment.

Advanced Recovery Systems, a national integrated behavior healthcare management company dedicated to the treatment of addiction, substance abuse, and mental health issues.
We invite you to learn more about us at our website!
The Company complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups based on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practices/EEO.
We are proud to be a drug-free workplace.
#indcorporatehiring
Benefits
We offer great benefits including 401(k), paid time off plan, medical, dental, vision, and much more.

Apply