ZipRecruiter

Log In

2

Remote Contact Center Engineer Jobs in Indiana (NOW HIRING)

Miratech

Delivery Director

Indianapolis, IN · On-site +1

$202K/yr

Experience in CX, Contact Center, CCaaS, SaaS, Professional Services, or Managed Services ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Delivery Director

Michigan City, IN · On-site +1

$206K/yr

Experience in CX, Contact Center, CCaaS, SaaS, Professional Services, or Managed Services ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Delivery Director

Indianapolis, IN · On-site +1

$202K/yr

Experience in CX, Contact Center, CCaaS, SaaS, Professional Services, or Managed Services ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

New

Miratech

Delivery Director

Michigan City, IN · On-site +1

$206K/yr

Experience in CX, Contact Center, CCaaS, SaaS, Professional Services, or Managed Services ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

New

previous page

Showing results 41-60

All JobsContact Center Engineer JobsRemote Contact Center Engineer JobsRemote Contact Center Engineer Jobs in Indiana

Remote Contact Center Engineer information

What is the difference between Remote Contact Center Engineer vs Remote Customer Support Specialist?

AspectRemote Contact Center EngineerRemote Customer Support Specialist
CredentialsTechnical certifications, network, and VoIP knowledgeCustomer service training, communication skills
Work EnvironmentTechnical support, troubleshooting, system maintenanceCustomer inquiries, issue resolution, product guidance
Employer & IndustryTelecom, IT, tech companiesRetail, e-commerce, service providers

Remote Contact Center Engineers focus on technical support, system setup, and troubleshooting within contact centers, requiring technical certifications. In contrast, Remote Customer Support Specialists handle customer inquiries and provide product assistance, emphasizing communication skills. Both roles are vital in contact center environments but differ in technical complexity and daily tasks.

What are the key skills and qualifications needed to thrive as a remote contact center engineer, and why are they important?

To thrive as a Remote Contact Center Engineer, you need a solid understanding of telephony systems, networking, and VoIP technologies, typically supported by a degree in computer science or a related field. Experience with platforms such as Cisco, Avaya, Genesys, and certifications like CCNA or equivalent are highly valued. Strong problem-solving skills, effective communication, and the ability to work independently are crucial soft skills for this remote role. These competencies ensure reliable call center operations, quick resolution of technical issues, and seamless collaboration with distributed teams.

What is a remote contact center engineer?

Remote Contact Center Engineers are IT professionals who design, implement, and support contact center technology solutions while working offsite. They ensure that systems such as call routing, VoIP, chat platforms, and CRM integrations function smoothly for customer service operations. Their responsibilities include troubleshooting technical issues, optimizing performance, and collaborating with teams to enhance the customer experience. Working remotely allows them to provide support and maintenance for contact centers regardless of their physical location.

How does a remote contact center engineer typically collaborate with cross-functional teams to support and optimize contact center solutions?

As a Remote Contact Center Engineer, you regularly work with cross-functional teams such as IT support, operations, customer service management, and third-party vendors. Collaboration often involves troubleshooting technical issues, implementing new features, and ensuring seamless integration between systems. You may participate in virtual meetings, incident reviews, and project planning sessions to align on technical requirements and rollout schedules. Effective communication and documentation skills are crucial, as much of your coordination happens remotely and across different time zones.
What are the most commonly searched types of Contact Center Engineer jobs in Indiana? The most popular types of Contact Center Engineer jobs in Indiana are:
What are popular job titles related to Remote Contact Center Engineer jobs in Indiana? For Remote Contact Center Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Contact Center Engineer jobs in Indiana look for? The top searched job categories for Remote Contact Center Engineer jobs in Indiana are:
What cities in Indiana are hiring for Remote Contact Center Engineer jobs? Cities in Indiana with the most Remote Contact Center Engineer job openings:
Remote Contact Center Engineer jobs near you
Infographic showing various Remote Contact Center Engineer job openings in Indiana as of June 2026, with employment types broken down into 66% Full Time, and 34% Contract. Highlights an 100% Remote job distribution.

Senior Full Stack Engineer (Anywhere in South America, fully remote)

PadSplit

Brazil, IN • Remote

$50K - $75K/yr

Contractor

Re-posted 24 days ago

Job description

The Role We Need:
 
PadSplit is hiring Full Stack Engineers to join an international engineering team to ensure seamless integration between frontend and backend components, enhancing the overall efficiency of product development while working in a Pod.  This role requires a versatile tech background for quick iteration and problem solving, while working closely in a Pod of Software and QA Engineers led by a Product Manager.  We need someone who can foster a cohesive and agile development environment to drive the pod's productivity and innovation.
 
The Person We Are Looking For:
 
We need a versatile developer who is proficient in both frontend and backend technologies, such as JavaScript, React, React Native, Django, AWS, and Postgres databases. The ideal candidate has a strong problem-solving mindset, capable of quickly adapting to new challenges and technologies. The right candidate must excel in collaborative environments, effectively communicating with a cross-functional team to deliver high-quality, scalable solutions.
Here's What You'll Do Day-To-Day:
  • Develop and maintain both frontend and backend components of the application using technologies like React, React Native, and Django.
  • Build and optimize mobile applications using React Native, ensuring smooth performance across iOS and Android.
  • Collaborate with designers, product managers, and other developers to translate requirements into technical specifications and deliverable features.
  • Conduct code reviews to ensure best practices and maintainable code standards are upheld across the team.
  • Optimize application performance and address any technical issues or bugs that arise across web and mobile platforms.
  • Implement and maintain automated testing for both frontend (React, React Native) and backend (Django) components to ensure code reliability and quality.
  • Participate in daily stand-ups and sprint planning meetings to align on priorities and progress.
  • Manage and maintain databases, ensuring efficient data storage and retrieval.
  • Stay updated with the latest industry trends and technologies, integrating them into the development process when appropriate.
Here's What You'll Need To Be Successful:
  • Proficiency in frontend technologies such as HTML, CSS, JavaScript, and frontend frameworks like React.
  • Experience in mobile application development using React Native, including knowledge of mobile performance optimization and platform-specific development for iOS and Android.
  • Strong backend development skills with expertise in at least one backend technology such as Python (Django) or Node.js.
  • Experience with database management systems like MySQL, PostgreSQL, MongoDB, or similar.
  • Knowledge of RESTful API design and implementation.
  • Familiarity with version control systems like Git and collaborative development workflows.
  • Ability to optimize application performance and troubleshoot issues across both web and mobile platforms.
  • Strong problem-solving skills and a proactive approach to debugging and resolving technical challenges.
  • Effective communication and teamwork skills, with the ability to collaborate closely with designers, product managers, and other team members in an agile environment.
The Interview Process:
  • Your application will be reviewed for possible next steps by the Hiring Manager.
  • If you meet eligibility requirements, the next step would be a video screen with a member of the PeopleOps team for about thirty (30) minutes.
  • If warranted, the next step would be a take home technical assessment that will take two (2) hours to complete.
  • If warranted, the next step would be a video interview with our CTO for one (1) hour.
  • If warranted, the next step would be a video panel interview with key stakeholders at PadSplit for two (2) hours.
  • The panel interview will require a candidate to work on a technical assessment where you will showcase your software skills to the panel for discussion. 
  • If warranted, then we move to contract!
$50,000 - $75,000 a year
Compensation is based on the role's scope, market benchmarks, the person's expertise and experience, and the impact of their contributions to our business goals.
#LI-Remote
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply