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Remote Configuration Management Jobs (NOW HIRING)

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC and TX. The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity ...

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC and TX. The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity ...

Astrica

ServiceNow Technical Consultant (CMDB)

ServiceNow Technical Consultant -CMDB(Contract role) Astrica's ServiceNow Technical Consultants ... Suite Certifications Where You'll Work We're a remote-first team, which means you can do your best ...

HealthEdge

Manager, Configuration

$110K - $130K/yr

UST HealthProof is searching for a highly motivated and experienced Manager of Configuration ... Remote, US Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work ...

HealthEdge

Manager, Configuration

$110K - $130K/yr

UST HealthProof is searching for a highly motivated and experienced Manager of Configuration ... Remote, US Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work ...

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Remote Configuration Management information

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$37.5K

$95.9K

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How much do remote configuration management jobs pay per year?

As of Jun 25, 2026, the average yearly pay for remote configuration management in the United States is $95,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is a Remote Configuration Management job?

A Remote Configuration Management job involves overseeing and maintaining system configurations for software, networks, or IT infrastructure from a remote location. This role ensures that systems are properly set up, updated, and optimized to meet operational requirements. Responsibilities often include version control, troubleshooting configuration issues, and enforcing compliance with company policies. It requires knowledge of configuration management tools, scripting, and automation to streamline deployments and updates efficiently.

What are typical challenges faced by professionals in Remote Configuration Management roles?

Professionals in Remote Configuration Management often encounter challenges such as coordinating updates across multiple systems and ensuring consistency in diverse environments. Managing configuration changes remotely requires meticulous attention to detail, robust documentation practices, and proactive monitoring to prevent misconfigurations or downtime. It's also important to maintain clear communication with cross-functional teams to align on deployment schedules and troubleshoot issues efficiently. Mastering these challenges helps support reliable, scalable infrastructures crucial for business operations.

What are the key skills and qualifications needed to thrive in the Remote Configuration Management position, and why are they important?

To excel in Remote Configuration Management, you need a solid understanding of IT systems, version control, and deployment practices, often supported by a degree in computer science or related experience. Familiarity with tools such as Ansible, Puppet, Chef, or Jenkins, along with certifications in ITIL or Agile methodologies, is highly beneficial. Strong problem-solving, communication, and organizational skills help professionals coordinate configurations across distributed teams effectively. These competencies are critical to ensuring stable system environments, minimizing operational errors, and enabling seamless remote collaboration.

More about Remote Configuration Management jobs
What cities are hiring for Remote Configuration Management jobs? Cities with the most Remote Configuration Management job openings:
What are the most commonly searched types of Configuration Management jobs? The most popular types of Configuration Management jobs are:
What states have the most Remote Configuration Management jobs? States with the most job openings for Remote Configuration Management jobs include:
What job categories do people searching Remote Configuration Management jobs look for? The top searched job categories for Remote Configuration Management jobs are:
Remote Configuration Management jobs near you
Infographic showing various Remote Configuration Management job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $95,935 per year, or $46.1 per hour.
Senior CMDB Analyst

Senior CMDB Analyst

First Citizens Bank

Raleigh, NC • Remote

$85K - $113K/yr

Full-time

Posted 17 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

80th of 142 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC and TX.

The Senior CMDB Analyst is a senior-level subject matter expert supporting the integrity, health and governance of the organization’s Configuration Management Database (CMDB) within the ServiceNow platform. Operating within the IT Asset Management function, this role is central to maintaining an authoritative source of context for all Configuration Items (CIs) across the organizations IT estate, spanning on-premise infrastructure, cloud platforms, and End User Devices. The primary function of this role will be to support the end-to-end quality of CMDB data through the governance structure of CMDB Health, CI reconciliation and data certifications.


Responsibilities
  • Work with the team to continuously drive high standards in the data quality of our CMDB using CMDB Health, CI Reconciliation and CMDB Data Certification.
  • Working with junior staff to determine root cause analysis of data issues detected and ensuring a timely closure of tickets. Facilitate meeting with key stakeholders for support in data remediation.
  • Maintain all the team’s documentation and ensure it is maintained for accuracy, enhancements and annual reviews. Familiar with Playbooks, Runbooks, Standard Operating Procedures, Standards, Job Aid, and Knowledge Articles.
  • Participate in project and agile meetings supporting the designs of Configuration Management processes and tool usage to ensure the accuracy and completeness of the CMDB.  Work within the Agile framework, including participating in sprint planning, backlog grooming, UAT and retrospectives.
  • Design, develop, and produce CMDB reports and dashboards using Platform Analytics and CMDB Query Builder. Ability to create new KPIs and knowledge of other ServiceNow tools for analysis. 
  • Provide weekly and monthly reporting, in addition to facilitating monthly data quality working group sessions.
  • Support the team’s operating procedures for auditing the CMDB and identify opportunities for improvement.
  • Execute our Data Certification readiness playbook in preparation for semi-annual data certifications.
  • Support monthly compliance reviews and annual internal audit reviews of procedures and audit evidence collections.

Qualifications

Minimum Qualifications:

Bachelor's Degree and 4 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, Modeling or Reporting

Prefered Qualifications: 

  • Minimum of 3 years relevant experience with the CMDB and the CSDM framework.
  • Must demonstrate strong ability to perform advanced data analysis, reporting and creating dashboards.
  • ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
  • Hands-on experience with CMDB Workspace, CMDB Health, IRE and CMDB Data Certification. Ability to recommend design specifications and support.
  • Knowledge of Agile and SDLC delivery methods.
  • Ability to demonstrate critical thinking to perform root cause analysis, break/fix remediation, and recommend improvement initiatives.
  • Strong communication skills with ability to interact with technical and business stakeholders.
  • ServiceNow Certifications for CSA or in CMDB, CMDB Health, Platform Analytics a plus.
  • Working experience with ServiceNow Process Automation a plus.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Minimum Qualifications:

Bachelor's Degree and 4 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, Modeling or Reporting

Prefered Qualifications: 

  • Minimum of 3 years relevant experience with the CMDB and the CSDM framework.
  • Must demonstrate strong ability to perform advanced data analysis, reporting and creating dashboards.
  • ITIL v3 or v4 certification with advanced knowledge of ITIL best practices and application of concepts with expertise in Configuration Management and working knowledge of ITAM and ITSM processes.
  • Hands-on experience with CMDB Workspace, CMDB Health, IRE and CMDB Data Certification. Ability to recommend design specifications and support.
  • Knowledge of Agile and SDLC delivery methods.
  • Ability to demonstrate critical thinking to perform root cause analysis, break/fix remediation, and recommend improvement initiatives.
  • Strong communication skills with ability to interact with technical and business stakeholders.
  • ServiceNow Certifications for CSA or in CMDB, CMDB Health, Platform Analytics a plus.
  • Working experience with ServiceNow Process Automation a plus.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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