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Remote Computer Repair Jobs in Billerica, MA (NOW HIRING)

CustomMade, Inc

Custom Jewelry Project Manager

Cambridge, MA · On-site +1

$65K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Communicate design revisions to our CAD designers and concept sketch artists * Share and discuss ... Handle all post-production related correspondence, including resizing, repairs, maintenance, and ...

CustomMade

Custom Jewelry Project Manager

Cambridge, MA · On-site +1

$65K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Communicate design revisions to our CAD designers and concept sketch artists * Share and discuss ... Handle all post-production related correspondence, including resizing, repairs, maintenance, and ...

BICO

Field Service Engineer - (Woburn, MA region)

Woburn, MA · On-site +1

$86K - $108K/yr

  • Medical

  • Retirement

  • PTO

... repairs, preventative maintenance, and system upgrades. - Conduct Site Acceptance Tests (SAT ... and remote technical support for customer inquiries. - Document service activities, helpdesk ...

Generac

Senior Controls Engineer

Boston, MA · On-site +1

$115K - $155K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Lead onsite and remote startup and commissioning activities, including development and execution of ... Formalized training and/or education in Industrial Automation, Engineering, Computer Science or MIS ...

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Showing results 21-40

All JobsComputer Repair JobsRemote Computer Repair JobsRemote Computer Repair Jobs in Billerica, MA

Remote Computer Repair information

See Billerica, MA salary details

$13

$21

$32

How much do remote computer repair jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote computer repair in Billerica, MA is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.22 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a remote computer repair technician?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

Can a remote computer repair technician work from home?

Yes, remote computer repair technicians can work from home, providing support through remote access tools, phone, or email. They typically need technical skills, certifications, and reliable internet to diagnose and fix issues without being physically present at the client's location.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are the most commonly searched types of Computer Repair jobs in Billerica, MA?

The most popular types of Computer Repair jobs in Billerica, MA are:

What are popular job titles related to Remote Computer Repair jobs in Billerica, MA?

For Remote Computer Repair jobs in Billerica, MA, the most frequently searched job titles are:

What job categories do people searching Remote Computer Repair jobs in Billerica, MA look for?

The top searched job categories for Remote Computer Repair jobs in Billerica, MA are:

What cities near Billerica, MA are hiring for Remote Computer Repair jobs?

Cities near Billerica, MA with the most Remote Computer Repair job openings:

Remote Computer Repair jobs near you
Infographic showing various Remote Computer Repair job openings in Billerica, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $43,996 per year, or $21.2 per hour.

CSR II Phones ($18.50/hr + $1/pay for performance, Remote)

SaviLinx

Haverhill, MA • Remote

$18.50/hr

Full-time

Re-posted 19 days ago

Job description

JOB TITLE:                          Customer Service Representative II Phones ($18.50/hr + $1/pay for performance, remote)

DEPARTMENT:                  Operations          

REPORTS TO:                     Supervisor     

FLSA STATUS:                    Non-Exempt                                                     

 

OUR GUIDING PRINCIPLES:  

Make every interaction Count 

Act with Respect and Integrity 

Demonstrate Passion for Continuous Improvement 

Be Worth of Trust from all Stakeholders 
OVERVIEW:
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advancedtechnologyand customer service skills.This is a work from home position.
ESSENTIAL FUNCTIONS:
Demonstrates ability to work in accordance with the SaviLinx Guiding Principles.
Coordinates claims electronically and via telephone.
Handles eligibility inquiries and all lines of business.
Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Ensures first call resolution through problem solving and effective call/email/chat handling.
Meets demands for privacy, confidentiality, precision.
Documents all customer information, communications in Customer Relationship Management (CRM) system.
Maintains a working knowledge of our clients’ requirements using a Knowledge Base.
Provides mentoring, training, and development to other CSRs as needed.
SUPERVISORY RESPONSIBILITIY:
This position has no supervisor responsibility.
EXPECTED WORKDAY/HOURS:
This position requires full, flexible availability, although will generally be M-F 8-5.
QUALIFICATIONS:
• 2+ years of college preferred.
• 2+ years of contact center experience preferred.
• High school diploma or equivalent required.
• 18 years of age or older
• Time management skills and the ability to work independently are essential for this role.
• Excellent organizational, written and oral communication skills.
• Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer
• Customer service oriented (empathetic, responsive, patient, and conscientious)
• Must have experience with maneuvering electronic data between various environments.
• College degree preferred.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY:
SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
VEVRAA FEDERAL CONTRACTOR/EQUAL OPPORTUNITY EMPLOYER

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