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Remote Computer Repair Jobs in Billerica, MA (NOW HIRING)

CustomMade

Custom Jewelry Project Manager (Remote)

Cambridge, MA · Remote

$65K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Communicate design revisions to our CAD designers and concept sketch artists * Share and discuss ... Handle all post-production related correspondence, including resizing, repairs, maintenance, and ...

Homeworks Energy

HVAC Service Coordinator

Woburn, MA · Remote

$20 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is a fully remote role that requires an efficient home office environment. Job Summary: The ... Coordinate on-demand billable calls for maintenance or repair. * Proactively schedule preventative ...

Abbott

Field Service Engineer II- Boston, MA

Boston, MA · Remote

  • Medical

  • Retirement

Complete installations, preventive maintenance, and corrective repairs on assigned instruments to ... Proficiencyin computer applications (Word, Excel, PowerPoint, Internet) and remote computing tools ...

Abbott

Field Service Engineer II- Boston, MA

Boston, MA · Remote

  • Medical

  • Retirement

Complete installations, preventive maintenance, and corrective repairs on assigned instruments to ... Proficiencyin computer applications (Word, Excel, PowerPoint, Internet) and remote computing tools ...

TEKsystems

Remote Customer Service Representative

Boston, MA · Remote

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a fully remote opportunity with a collaborative team environment and the chance to make an immediate impact during a busy enrollment season. Schedule Monday through Friday Operating Hours: 7 ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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All JobsComputer Repair JobsRemote Computer Repair JobsRemote Computer Repair Jobs in Billerica, MA

Remote Computer Repair information

See Billerica, MA salary details

$13

$21

$32

How much do remote computer repair jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote computer repair in Billerica, MA is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.22 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a remote computer repair technician?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

Can a remote computer repair technician work from home?

Yes, remote computer repair technicians can work from home, providing support through remote access tools, phone, or email. They typically need technical skills, certifications, and reliable internet to diagnose and fix issues without being physically present at the client's location.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are the most commonly searched types of Computer Repair jobs in Billerica, MA?

The most popular types of Computer Repair jobs in Billerica, MA are:

What are popular job titles related to Remote Computer Repair jobs in Billerica, MA?

For Remote Computer Repair jobs in Billerica, MA, the most frequently searched job titles are:

What job categories do people searching Remote Computer Repair jobs in Billerica, MA look for?

The top searched job categories for Remote Computer Repair jobs in Billerica, MA are:

What cities near Billerica, MA are hiring for Remote Computer Repair jobs?

Cities near Billerica, MA with the most Remote Computer Repair job openings:

Remote Computer Repair jobs near you
Infographic showing various Remote Computer Repair job openings in Billerica, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $43,996 per year, or $21.2 per hour.

TELECOMMUNICATIONS FIELD TECHNICIAN

Noblesoft Technologies

Nashua, NH • Remote

Full-time

Re-posted 23 days ago

Job description

Role: TELECOMMUNICATIONS FIELD TECHNICIAN 
Location: Remote, This individual will need to live within 1 hour of Nashua, NH. This is a Field Technician that will be dispatched from there home 
Job Type: Full - time
 
 
7+ to 10 years experience
 
 
 
Essential Functions:
  • This is a support level position requiring a thorough knowledge of the installation, maintenance, and repair of telecommunications related systems and/or equipment, gained through formal education or from considerable and varied experience in working with the installation, service activation, maintenance, and repair of telecommunication systems and devices.
  • Responsible for the installation, repair, configuration, test and preventative maintenance of network equipment, telecommunications equipment and/or computers.
  • Proficient in Microsoft or UNIX operating systems, and the components of the MS Office Suite. Maintains records on repairs, downtime, changes and updates.
 
Network Knowledge / Skills: 
  • Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449
  • Have excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
  • Good working knowledge of power testing, AD and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.
  • Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
  • Working knowledge and usage of various network test equipment:  JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.
 
Computer Knowledge / Skills: 
  • Perform basic software troubleshooting and diagnostics,
  • Serve as the point of contact for unresolved problems from the Help Desk or NOC.
  • Install hardware and software including operating system and office applications,
  • Responsible for providing computer hardware, software and network technical support to end-users,
  • Assists with setup and configuration of system hardware and software. 
  • Microsoft Office suite.
 
Qualifications:
  • Requires a High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.
  • Ability to obtain and maintain a Public Trust clearance.
 
Preferred Additional Skills:
  • Network+, CCNA, CCNP, CCNA Wireless, A+
  • Ability to work from home, in an “on-call” status.
  • Capable of lifting 70 pounds
  • Willing to travel (up to 100% of the time) to remote sites within a 4-hour drive circle of base location. Technicians may be asked to travel outside of their assigned region, as needed. 
  • Posses and maintain a valid Driver’s License, and satisfactory driving record, as conditions of initial (and continued0 employment
  • Capable of utilizing ladders, and step stools, to reach heights of approx. 10 feet
  • Willingness and/or ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required.
  • Excellent customer service skills.
  • Ability to work in high stress and visibility environment.
  • Professional appearance