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Remote Computer Repair Technician Jobs (NOW HIRING)

Life As a Remote Sensing Technician: What Do They Do? Integrate remotely sensed data with other ... Develop specialized computer software routines to customize and integrate image analysis. Collect ...

As an Appliance Repair Technician, you are a key member of our team responsible for the quality and ... remote position. Looking for a Appliance Repair tech to service the Brooklyn area. Hiring ...

Remote Field Service Technician III Location: Remote-NE Working hours: 40 DEUTZ is one of the world ... repair experience preferred * Strong computer usage with the ability to effectively utilize ...

Lead Technician

Bixby, OK ยท On-site +1

$1K - $2K/wk

We are a well-established and expert Drywall Repair Company. Our business is growing, and we are ... Maintain a neat appearance This is a remote position. Compensation: $1,000.00 - $2,000.00 per week ...

CAD Technician About the Role Our client is seeking an experienced CAD Technician Level 2 to join their team in Juno Beach, Florida, with the option for remote work. This role combines advanced CAD ...

CAD Technician About the Role Our client is seeking an experienced CAD Technician Level 2 to join their team in Juno Beach, Florida, with the option for remote work. This role combines advanced CAD ...

This is a full-time contract-to-hire Remote Based assignment with our client (up to 4 weeks maximum ... As a CAD Technician I, you'll play a key role in bringing engineering concepts to life, working ...

CAD Technician

North Reading, MA ยท On-site +1

$30 - $34/hr

Title: CAD Technician Type (Contract): 12 months Location: Boston, MA Pay Range: $30 - $34/hr CAD ... Experience coordinating with cross-functional or remote teams * Exposure to mapping, logistics, or ...

Remote Cutter Digital Support Technician

Chesterfield, MO ยท Remote

$37.10K - $46.50K/yr

Remotely operate robots to repair various sewer lines using appropriate tools and processes. * Work ... Computer Skills: Proficiency with Microsoft Office is preferred. Ability to use web browsers and ...

Computer proficiency, general maintenance skills and HVAC knowledge required. * Operate Facilities ... Lighting repairs * Plumbing repairs * Electrical repairs * Exterior repairs * Interior repairs

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Remote Computer Repair Technician information

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How much do remote computer repair technician jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote computer repair technician in the United States is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant certification like CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and diagnostic utilities is essential for efficiently resolving client issues. Excellent communication, patience, and problem-solving skills help technicians guide users and handle challenging situations effectively. These skills and qualities are crucial for delivering timely, high-quality technical support and ensuring client satisfaction in a remote environment.

What are some common challenges faced by a Remote Computer Repair Technician and how can they be addressed?

As a Remote Computer Repair Technician, one common challenge is diagnosing and resolving issues without physical access to the device. This requires strong communication skills to guide users through troubleshooting steps and the ability to utilize remote access tools efficiently. Technicians must also stay updated on evolving software and security protocols, as remote work can increase the risk of cybersecurity threats. Building rapport with clients and having a systematic approach to problem-solving can help overcome these challenges and ensure successful repairs.

What does a Remote Computer Repair Technician do?

A Remote Computer Repair Technician diagnoses and resolves computer issues without needing to be physically present with the device. They use remote access software to troubleshoot problems like software errors, viruses, connectivity issues, and system slowdowns. Technicians may also provide guidance over the phone or through chat to help clients with hardware-related issues. Their goal is to restore the computer's functionality efficiently while ensuring data security and customer satisfaction.

What is the difference between Remote Computer Repair Technician vs Computer Support Specialist?

AspectRemote Computer Repair TechnicianComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentRemote, client devices, online troubleshootingOffice, help desk, on-site or remote support
Industry UsageIT service providers, tech support companiesCorporate IT departments, tech support roles

The main difference is that Remote Computer Repair Technicians focus on diagnosing and fixing hardware and software issues remotely, often on individual devices. Computer Support Specialists may handle a broader range of support tasks, including user training and on-site assistance. Both roles require similar certifications and work in tech support environments, but Remote Computer Repair Technicians are more specialized in remote troubleshooting and repair.

More about Remote Computer Repair Technician jobs
What cities are hiring for Remote Computer Repair Technician jobs? Cities with the most Remote Computer Repair Technician job openings:
What are the most commonly searched types of Computer Repair Technician jobs? The most popular types of Computer Repair Technician jobs are:
What states have the most Remote Computer Repair Technician jobs? States with the most job openings for Remote Computer Repair Technician jobs include:
Bilingual-Spanish Client Support Technician

Bilingual-Spanish Client Support Technician

Real Time Technologies, LLC

Miami, FL โ€ข Remote

$18 - $18.90/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Job description

RTPOS Client Support Technician I
Overview: Client Support Technicians are our front-line call center employees. Their mission is to provide our dealers and customers the best experience on every interaction. They work to resolve customer inquiries via phone, email, and remote desktop support using all available tools and resources. They can easily adapt to change, follow process and procedure, and collaborate with additional internal and external teams to provide a timely resolution.
List of responsibilities:
  • Provide technical assistance and support for incoming calls, email, and internal messaging inquiries in a timely manner
  • Train customers in the use of our process, systems, and software
  • Actively listen to clients to understand issues and concerns
  • Make recommendations to improve the performance and quality of our software
  • Walk customers through problem-solving process. Ask questions to determine nature of problem.
  • Install, modify, and repair computer hardware and proprietary POS software. This also includes basic windows and hardware troubleshooting in local and remote environments
  • Support of all our internal and customer facing websites and applications
  • Assistย various departments with their questions and concerns; especially with those related to the installation, maintenance and training of proprietary software and equipment.
  • Support of multiple service platforms
  • Successful and timely completion of all daily work-tasks as assigned
  • Provide corrective action to prevent callbacks
  • Use of remote desktop software to resolve customer issues
  • Track detailed information on client issues and resolutions
  • Build rapport with customers and maintain positive and professional relationships
  • Exhibit professionalism and superior phone etiquette, answering all customers with a focus on quality of message with cheerful demeanor.
  • Perform store escalations to management and other internal teams in order to provide quick resolution
  • Additional responsibilities as required to meet business needs
  • Remote work may require occasional travel, including our annual company meeting.

Position Requirements/Qualifications
  • Years of experience needed:
1-2 Years of prior experience preferred, with no less than 6 months of prior experience in a technical support role.
ย 
  • Degrees, certifications/qualifications (skills/knowledge required):
High School Diploma or GED; preference give to candidates with A+ or Network + certifications.
Additional Requirements:
  • Fluency in English and Spanish required
  • In depth knowledge of PCs, operating systems, networking, and applications to be able to help users quickly and effectively with their problems.
  • Proven systematic and logical problem-solving ability.
  • Experience within a call center environment preferred.
  • Helpdesk support, computer repair or equivalent.
  • Good interpersonal skills such as effective listening, empathy, patience, and the ability to carefully walk a user through problem resolution steps remotely.
  • Aptitude to troubleshoot problems under pressure, and the ability to defuse excited and sometimes irate users or customers.
  • Ability to work well with other departments in a team environment.
  • Well-developed organizational and extensive follow-up skills are a must.
  • Ability to handle and keep up with constant changes to products, policies, and follow procedures.
  • Ability to Multitask
  • Use of Remote Desktop Software.
  • Strong Microsoft operating systems experience.
  • Strong understanding of printers and networking.
  • Regular and predictable attendance is an essential function of this position
  • Strong troubleshooting and critical thinking skills
  • Flexible Schedule
  • Must have reliable, self-maintained Internet and backup for emergencies
Schedule for RTPOS position is 1:00 PM EST to 9:30 PM EST with Wednesday and Saturday off; Sunday is 1:30 PM EST - 10:00 PM EST
Hourly Range: $18/hour - $18.90/hour,ย plus a target 5% annual performance bonus which will be based on the employee's and company's performance. Final compensation will be based on the candidate's experience and qualifications.
Our compensation structure considers various geographical markets within the United States. The base salary for this role reflects the typical expected earnings. However, the final compensation package will be determined by several factors, including your location, job-specific expertise, skills, experience, and other relevant job-related considerations.

WHAT WE OFFER

  • A unique opportunity to shape the journey of Realtime Technologies
  • Working within a rapidly growing, game-changing business
  • Remote, flexible working optionsย 
  • Competitive compensation
  • Generous STI and LTI provisionsย ย 
  • Health, Dental and Vision Insurance
  • Paid Annual Leaveย 
  • Paid Sick Leave
  • 401Kย 

Equal Opportunity Statement:
Realtime is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
Application Window: Applications are accepted on an ongoing, continuous basis until the position is filled.ย 

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Real Time Technologies logo

About Real Time Technologies

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

11 - 50 Employees

Headquarters location

Miami, FL, US

Year founded

2001