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Remote Computer Repair Technician Jobs (NOW HIRING)

Numotion

Remote Wheelchair Repair Technician

$20.07 - $26.08/hr

The Remote Service Technician assesses, troubleshoots, and diagnoses problems with durable medical ... Assists in minor fitting and adjustments of equipment remotely through computer software and video ...

WheelsOnsite USA Inc

Wheel Repair Technician (Remote)

PA · Remote

$40K - $60K/yr

Hiring Immediately - Wheel Repair Technician (Mobile) - Company Vehicle and Tools provided We are looking for motivated and detail-oriented individuals who thrive in a dynamic, mobile work ...

WheelsOnsite USA Inc

Wheel Repair Technician (Remote)

PA · Remote

$40K - $60K/yr

Hiring Immediately - Wheel Repair Technician (Mobile) - Company Vehicle and Tools provided We are looking for motivated and detail-oriented individuals who thrive in a dynamic, mobile work ...

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How much do remote computer repair technician jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote computer repair technician in the United States is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant certification like CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and diagnostic utilities is essential for efficiently resolving client issues. Excellent communication, patience, and problem-solving skills help technicians guide users and handle challenging situations effectively. These skills and qualities are crucial for delivering timely, high-quality technical support and ensuring client satisfaction in a remote environment.

What is the difference between Remote Computer Repair Technician vs Computer Support Specialist?

AspectRemote Computer Repair TechnicianComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentRemote, client devices, online troubleshootingOffice, help desk, on-site or remote support
Industry UsageIT service providers, tech support companiesCorporate IT departments, tech support roles

The main difference is that Remote Computer Repair Technicians focus on diagnosing and fixing hardware and software issues remotely, often on individual devices. Computer Support Specialists may handle a broader range of support tasks, including user training and on-site assistance. Both roles require similar certifications and work in tech support environments, but Remote Computer Repair Technicians are more specialized in remote troubleshooting and repair.

What does a Remote Computer Repair Technician do?

A Remote Computer Repair Technician diagnoses and resolves computer issues without needing to be physically present with the device. They use remote access software to troubleshoot problems like software errors, viruses, connectivity issues, and system slowdowns. Technicians may also provide guidance over the phone or through chat to help clients with hardware-related issues. Their goal is to restore the computer's functionality efficiently while ensuring data security and customer satisfaction.

What are some common challenges faced by a Remote Computer Repair Technician and how can they be addressed?

As a Remote Computer Repair Technician, one common challenge is diagnosing and resolving issues without physical access to the device. This requires strong communication skills to guide users through troubleshooting steps and the ability to utilize remote access tools efficiently. Technicians must also stay updated on evolving software and security protocols, as remote work can increase the risk of cybersecurity threats. Building rapport with clients and having a systematic approach to problem-solving can help overcome these challenges and ensure successful repairs.
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Remote Computer Repair Technician jobs near you
Remote Wheelchair Repair Technician

Remote Wheelchair Repair Technician

Numotion

Remote

$20.07 - $26.08/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

Numotion rating

6.8

Company rating: 6.8 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

229th of 355 rated logistics

Job description


At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.
Pay Range: $20.07/HR to $26.08/HR. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.
JOB PURPOSE:
The Remote Service Technician assesses, troubleshoots, and diagnoses problems with durable medical equipment according to manufacturer's specifications via computer software and customer communication, and completes required paperwork properly. This position also participates in the training, development, and support of other remote service technicians in the nation. The Remote Service Technician also participates in major initiatives as directed to improve service and repair nationally.
KEY RESPONSIBILITIES:
  • Diagnoses wheelchairs remotely using video conferencing application.

  • Completes all paperwork accurately for each job completed. Submits supplier quotes and justification within required timelines.

  • Trains/educates customers and caregivers in the proper use, care, and safety of equipment purchased or rented. Assists in minor fitting and adjustments of equipment remotely through computer software and video conferencing application.

  • Meets all set productivity and performance standards.

  • Stays current on supplier technical training.

  • Participates in training of new remote service technicians - leads by helping and advise new remote service technicians on customer calls, provides feedback and assistance on best resolutions, instructs on technical information, justification, and Numotion process.

  • Provides internal technical support to Numotion technicians.

  • Identifies and reports any recurring technical issues.

  • Maintains office and equipment used for remote diagnosis.

  • Accesses current information from manufacturers on repair and parts.

  • Rehabilitates equipment as needed for diagnostic assistance with remote evaluations.

  • Follows all safety procedures as required.

  • Attends company in-services and completes educational activities including safety information as required.

  • Perform related duties as required.

  • Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission.

  • Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.

  • Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.

  • The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
  • High School diploma/GED required.

  • Eighteen months of experience as a service technician.

  • Ability to clearly communicate technical information.

  • Understanding of Numotion service and repair processes.

  • Knowledge of basic computer related skills such as using the internet, and e-mail software

  • Provides excellent customer service.

  • Ability to work in a fast-paced environment.

  • Able to think quickly, assess a situation and make a sound decision.

  • Listens well and retains instructions; accepts constructive feedback from supervisor.

  • A track record of being consistent with attendance and prompt arrival at work and meetings.

  • Ability to follow standard safety procedures and regulations.

  • Ability to perform job with integrity and values consistent with the Numotion Mission

PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be highly mobile, able to access all areas of the premises.

  • Ability to concentrate and remain focused while handling multiple tasks, responsibilities and projects.

  • Ability to work over eight hours in a workday, and over 40 in a work week as necessary.

  • Ability to understand and carry out written and verbal instructions.

  • Is frequently required to use hands to finger and reach with hands and arms.

  • Vision abilities including close vision and the ability to adjust focus.

  • Must be able to walk, climb (ladders and stairs), stoop, kneel, crouch, crawl, squat, and reach (overhead and below waist).

  • Must have fine manipulation capabilities and firm grasping abilities with hands and fingers

  • Must be able to have continuous client contact.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

What Numotion employees say

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Hours and flexibility

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About Numotion

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Brentwood, TN, US

Year founded

2001

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