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Remote Compassion Center Jobs (NOW HIRING)

Mercy

Service Center Technician

Hybrid/Remote Type: Full - Time Schedule: 7:00am-5:30pm Flex, Alternating weekends. Mercy Customer ... Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong ...

Neovance LP

Call Center Manager

Remote - US About Neovance: At Neovance, we're transforming the patient experience by driving ... compassion, innovation, and operational excellence. With more than 30 years of experience ...

LifeBridge Health

EMERGENCY ROOM CODER - REMOTE

Baltimore, MD · On-site +1

$23.22 - $34.83/hr

... Center and Hospital. Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge ...

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Remote Compassion Center information

What is the difference between Remote Compassion Center vs Remote Social Worker?

AspectRemote Compassion CenterRemote Social Worker
Required CredentialsCertification in Compassionate Care or related trainingState licensure, social work degree (BSW or MSW)
Work EnvironmentRemote, client-focused, support centerRemote, counseling, advocacy, case management
Employer & IndustryHealthcare, mental health, nonprofit organizationsHealthcare, social services, government agencies
Common Search IntentSupport roles, compassionate care jobsSocial work, counseling, mental health jobs

The Remote Compassion Center typically involves providing emotional support and compassionate care remotely, often requiring specialized training. Remote Social Workers hold licensed social work credentials and focus on counseling, case management, and advocacy. While both roles operate remotely within healthcare and social services, the key difference lies in certification requirements and job functions, with social workers having formal licensure and broader clinical responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Compassion Center Specialist, and why are they important?

To thrive as a Remote Compassion Center Specialist, you generally need strong customer service abilities, active listening skills, and a background in social work or counseling is often preferred. Familiarity with CRM software, online communication tools, and secure data management systems is typically required. Emotional intelligence, patience, and the ability to communicate empathetically distinguish top performers in this role. These skills ensure clients receive timely, effective, and compassionate support, which is crucial for maintaining trust and positive outcomes in remote care environments.

How does working in a Remote Compassion Center differ from traditional in-person support roles, and what should applicants expect regarding team collaboration and communication?

Working in a Remote Compassion Center generally involves providing emotional support, guidance, or resources to individuals in need, all through digital channels like phone, chat, or video. Unlike traditional in-person roles, remote team members often collaborate using virtual tools and regular video meetings, requiring strong communication and self-management skills. Applicants should expect to work independently while remaining closely connected with their team through scheduled check-ins, shared documentation, and digital case management systems. This environment offers flexibility but also demands proactive communication to maintain a supportive and cohesive team culture.

What is a Remote Compassion Center?

A Remote Compassion Center is a virtual or online facility designed to provide emotional support, counseling, and mental health services to individuals in need. These centers typically employ trained professionals who offer guidance, therapy, and crisis intervention through digital platforms such as video calls, phone calls, or chat services. Remote Compassion Centers make it easier for people to access care from the comfort of their homes, breaking down barriers related to location, transportation, and scheduling. They are especially valuable for individuals in remote areas or those who have mobility challenges.
More about Remote Compassion Center jobs
What cities are hiring for Remote Compassion Center jobs? Cities with the most Remote Compassion Center job openings:
What are the most commonly searched types of Compassion Center jobs? The most popular types of Compassion Center jobs are:
What states have the most Remote Compassion Center jobs? States with the most job openings for Remote Compassion Center jobs include:
What job categories do people searching Remote Compassion Center jobs look for? The top searched job categories for Remote Compassion Center jobs are:
Remote Compassion Center jobs near you
Infographic showing various Remote Compassion Center job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Operations Manager - Call Center Sales (Remote)

Operations Manager - Call Center Sales (Remote)

Cnx

Concord, NC • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 hours ago

Job description

Job Title:

Operations Manager - Call Center Sales (Remote)

Job Description

Join our award-winning "One Concentrix" team as an Operations Manager, for Call Center Sales! The Operations Manager is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a remote "Operations Manager, Call Center Sales" position at Concentrix is the right place for you!

As a remote "Operations Manager, Call Center Sales", you'll join an organically diverse team from around the globe where all members contribute to and support each other's success and wellbeing, proudly united as "game-changers." Together, we serve as the intelligent transformation partner for the world's best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT


This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and ongoing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a "Operations Manager, Call Center Sales" working from home, you will:

  • Own overall sales performance (conversion, revenue, productivity) across assigned programs
  • Drive daily/weekly performance rhythms to ensure consistent execution
  • Identify performance gaps early (especially early tenure) and implement corrective actions
  • Partner with leaders to build strong pipelines and hit or exceed targets
  • Lead and develop Team Leaders and Sales Coaches to drive a high-performance culture
  • Hold leaders accountable to daily performance management, coaching effectiveness, and action plans
  • Ensure consistent use of tools (PULSE, dashboards, reporting) to track and drive results
  • Reinforce a culture of accountability, urgency, and ownership
  • Shift coaching approach to be skill-based and behavior-focused (sales conversations, objection handling, rapport building)
  • Ensure coaching is documented, consistent, and tied directly to performance outcomes
  • Partner with Training to improve new hire readiness and early tenure success
  • Partner with WFM to optimize staffing, scheduling, and coverage to support sales demand
  • Identify opportunities to improve efficiency and productivity without sacrificing quality
  • Drive consistency in processes, communication, and execution across teams
  • Maintain strong relationships with client stakeholders, ensuring transparency on performance and action plans
  • Translate client expectations into clear operational actions
  • Proactively communicate risks, opportunities, and progress

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our "Operations Manager, Call Center Sales" (Remote) role include:

  • 1+ year of experience as an Operations Manager or Sales Operations Manager
  • 3-5 years of proven sales leadership experience in a call center or similar high-volume sales environment
  • Prior call center sales experience is required
  • Outbound sales leadership experience preferred
Leadership skills
  • Demonstrated ability to coach, mentor, and develop employees and leaders
  • Proven success in improving performance through feedback, accountability, and action planning
  • Ability to lead teams to achieve and exceed sales and service goals
Operational strengths
  • Strong ability to analyze processes, improve workflows, and implement change
  • Effective at prioritizing, problem-solving, and executing in a fast-paced environment
  • Results-driven with a focus on continuous improvement
Communication and professionalism
  • Excellent verbal, written, and presentation skills
  • Ability to work well under pressure and maintain a professional demeanor
  • Flexible and adaptable in response to changing business needs
Additional requirements
  • High School Diploma or GED required; Associate's degree preferred
  • Must be 18 years of age or older
  • Must reside in the United States and have a valid U.S. residential address
  • Must be willing to work a flexible schedule

    WHAT'S IN IT FOR YOU

    One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

      • The base salary range for this position is $60,000.00- $75,000.00 annually (pay rate will not be below the applicable minimum wage), Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.

      • DailyPay enrollment option to access pay "early," when you want it

      • Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more

      • Health and wellness programs with trained partners to help promote a healthy you

      • Mentorship programs that support your rewarding career journey

      • Work-from-home convenience with company-supplied technologies

      • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

      • Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

      • A range of other perks and benefits

      REIMAGINE THE BEST VERSION OF YOU!

      If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."

      JOB AVAILABILITY

      This position is for an existing, immediate vacancy. We are currentlyseekingto fill this role with an individual who can start as soon as possible.The deadlineto applyfor this position is: 7/25/26.

      Location:

      USA, NE, Work-at-Home

      Language Requirements:

      Time Type:

      Full time


      Physical and Mental Requirements:
      The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

      Equal Employment Opportunity:

      Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

      For more information regarding your EEO rights as an applicant, please visit the following websites:

      English

      Spanish

      Accommodation:

      Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

      Artificial Intelligence:

      As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

      Work Authorization:

      In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

      For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

      Apply