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Call Center Remote

Call Center Representative - Remote

$16.50 - $20.50/hr

The primary function of the REMOTE Call Center Representative is to effectively handle all inbound support calls for Vision Innovation Partners affiliated Ophthalmology offices by providing ...

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How much do internship call center remote jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for internship call center remote in the United States is $16.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Call Center Intern, and why are they important?

To thrive as a Remote Call Center Intern, you generally need strong verbal communication skills, active listening abilities, and basic computer literacy, often supported by a high school diploma or current enrollment in a degree program. Familiarity with customer relationship management (CRM) software, call routing systems, and digital communication tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities make candidates stand out in this position. These competencies ensure effective customer support, smooth remote operations, and a positive experience for both clients and the organization.

What is a remote call center internship?

A remote call center internship is a temporary, entry-level position where interns work from home or another off-site location, assisting with customer service tasks such as answering calls, responding to inquiries, and resolving customer issues. Interns typically receive training on company procedures, communication skills, and the use of call center software. This role allows interns to gain valuable experience in customer service, problem-solving, and remote work environments, which can be beneficial for future career opportunities.

What can I expect in terms of training and support during a remote call center internship?

During a remote call center internship, you can expect to receive structured training that covers customer service protocols, software tools, and communication best practices. Most companies provide onboarding sessions, access to knowledge bases, and mentorship from experienced team members. You’ll likely participate in regular check-ins with supervisors, team meetings, and ongoing feedback sessions to help you build confidence and improve your skills. The remote environment often emphasizes clear communication and self-motivation, but you’ll have support channels like chat groups or virtual office hours to ask questions and share challenges.
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Internship Call Center Remote jobs near you

Call Center Representative - Remote

Call Center Remote

Remote

$16.50 - $20.50/hr

Part-time

Vision, Retirement, PTO

Posted 3 days ago

Job description

Overview
At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values - PATIENTS.
The primary function of the REMOTE Call Center Representative is to effectively handle all inbound support calls for Vision Innovation Partners affiliated Ophthalmology offices by providing excellence in customer service.
Position is fully REMOTE. Applicants must reside in one of the following states to be considered and eligible for hire: PA, MD, VA, DC, FL, GA.
Responsibilities include but are not limited to answering new and existing patient inquiries, scheduling/rescheduling appointment requests, and completing daily administrative tasks for our growing Call Center support team.
The right candidate must have excellent interpersonal and communication skills, be detail oriented, and have a proven track record of being a team player. Additionally, candidates must have a high level of proficiency at handling customer service inquires and/or medical appointment scheduling. Experience in a health/patient care environment is desired.
Responsibilities
What You Will Do:
  • Respond to incoming calls efficiently and effectively with the highest level of quality service.
  • Handle inbound calls with the goal of increasing business through customer satisfaction and retention.
  • Answer general questions from patients with courtesy and patience.
  • Confirm, schedule, and reschedule appointments, as necessary.
  • Follow up with patients on scheduled appointments
  • Update patient demographics.
  • Collect and verify insurance information
  • Make outbound calls to patients and clinics.
  • Handle online appointment requests.
  • Handle email inquiries.
  • Task messages to clinics.

What You Will Bring:
  • Excellent customer service and communication skills
  • Knowledgeable in Microsoft Word, Outlook, and Excel as well as accuracy in data entry/typing & computerized scheduling systems (EMR/EHR)
  • Bi-lingual (English/Spanish) preferred (but not necessary)
  • Professional and confidential work ethic maintaining patient privacy by adhering to all applicable HIPAA regulations.
  • Ability to handle multiple inbound calls in a fast-paced, challenging environment.
  • Ability to multitask and navigate several systems at the same time.
  • Positive cheerful attitude.
  • Demonstration of critical thinking skills.
  • Excellent time management skills.
  • Ability to prioritize tasks.
  • Work collaboratively & courteously with all other departments to ensure a positive patient experience.
  • Perform various administrative functions and other duties/projects as assigned.

Qualifications
ALL SHIFTS ARE IN EASTERN STANDARD TIME (EST)
The shift(s) we are currently hiring for:
Monday through Friday 8:30AM - 5:00PM
Candidates must have a pleasant speaking voice, professional mannerisms, excellent computer skills, reliable internet, a quiet dedicated space to work from and work well in a fast-paced environment.
What we offer:
  • Competitive compensation package
  • Excellent comprehensive benefits
  • 401(K)
  • Significant eye care discounts
  • Continuing education allowances
  • Career growth and development
  • PTO and holidays off

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Employees will be provided with company computer and equipment.

Apply