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Internship Call Center Remote Jobs in Utah (NOW HIRING)

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

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Call Center Sales Team Lead

Midvale, UT · On-site +1

This position may be "Remote" 5 days At-Home if you have been employed with the NSC for a minimum ... Performs day-to-day call center team management functions, while focusing on building an engaged ...

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$15.25 - $19.25/hr

The Tier 1 Helpdesk Call Center Representative (CSR) will be responsible for providing exceptional ... This position is fully remote (work from home). * Deliver Tier 1 service desk support for various ...

McQuade Organization

... motivated individuals to join our remote Customer Success team. We work with union members ... Customer service, hospitality, retail, sales, or call center experience preferred * Comfortable ...

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Internship Call Center Remote information

What are the key skills and qualifications needed to thrive as a Remote Call Center Intern, and why are they important?

To thrive as a Remote Call Center Intern, you generally need strong verbal communication skills, active listening abilities, and basic computer literacy, often supported by a high school diploma or current enrollment in a degree program. Familiarity with customer relationship management (CRM) software, call routing systems, and digital communication tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities make candidates stand out in this position. These competencies ensure effective customer support, smooth remote operations, and a positive experience for both clients and the organization.

What is a remote call center internship?

A remote call center internship is a temporary, entry-level position where interns work from home or another off-site location, assisting with customer service tasks such as answering calls, responding to inquiries, and resolving customer issues. Interns typically receive training on company procedures, communication skills, and the use of call center software. This role allows interns to gain valuable experience in customer service, problem-solving, and remote work environments, which can be beneficial for future career opportunities.

What can I expect in terms of training and support during a remote call center internship?

During a remote call center internship, you can expect to receive structured training that covers customer service protocols, software tools, and communication best practices. Most companies provide onboarding sessions, access to knowledge bases, and mentorship from experienced team members. You’ll likely participate in regular check-ins with supervisors, team meetings, and ongoing feedback sessions to help you build confidence and improve your skills. The remote environment often emphasizes clear communication and self-motivation, but you’ll have support channels like chat groups or virtual office hours to ask questions and share challenges.
What are popular job titles related to Internship Call Center Remote jobs in Utah? For Internship Call Center Remote jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Internship Call Center Remote jobs in Utah look for? The top searched job categories for Internship Call Center Remote jobs in Utah are:
Internship Call Center Remote jobs near you
Infographic showing various Internship Call Center Remote job openings in Utah as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 83% Full Time, 10% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Remote Call Center Agent

Remote Call Center Agent

ACD Connect

Farmington, UT • Remote

$10/hr

Part-time

Retirement

Posted 6 days ago

Job description

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate.

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general information. You will be a member of the primary contact will be responsible for assisting callers in completing donations online and over the phone.

*This is a work from home position*

>>>>> Due to our current state contracts, we are unable to hire INTERNATIONALLY and in these states at this time: CT, CO, MA, DE, DC, NJ, NY, CA, OR, WV, MT, MN, AR, ID, WY, WA, AK, HI, PR

All applicants applying from these states or internationally unfortunately cannot be considered.



Job Duties

Answer incoming calls and respond to customer's emails

Maintain a friendly and professional tone on all calls and interactions with customers

Management and resolve customer complaints

Input customer donations in the computer system

Identify and escalate issues to supervisors

Provide client service information to customers

Research required information using available resources

Research, identify, and resolve customer complaints/issues using applicable software

Route calls to appropriate resources

Document all call information according to standard operating procedures

Recognize, document, and alert the management team of trends in customer calls

Follow up customer calls where necessary


Skills and Requirements:

  • Bilingual Strongly Preferred
  • Excellent interpersonal skills and the ability to organize simultaneous tasks
  • Must be able to type a minimum of 30 WPM
  • Proven ability to work as a member of a team
  • Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)
  • Windows 10 or newer
  • 16GB of RAM on your PC
  • Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
  • Private work at home environment free from interruption and distraction
  • USB Headset


Compensation starts at $10.00/hour

Benefits offered are: Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued employment Cell phone and Internet Stipends paid monthly.

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