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Remote Community Manager Jobs in Reston, VA (NOW HIRING)

Aprio

Aprio Talent Community

Washington, DC · On-site +1

Whether you are just starting out, looking to advance into management or searching for your next ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

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Board Liaison (Remote)

Alexandria, VA · Remote

$85K - $90K/yr

... communities to participate in clinical research. To ensure that clinical research findings benefit ... This role supports both the Board and Executive Management Committee (EMC) as a methodical thinker ...

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Remote Community Manager information

See Reston, VA salary details

$32.3K

$61.3K

$96.2K

How much do remote community manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote community manager in Reston, VA is $61,316.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $69,700.00 per year, depending on experience, location, and employer.

What is a Remote Community Manager job?

A Remote Community Manager is responsible for building, engaging, and maintaining online communities for a brand, organization, or product. They interact with community members, moderate discussions, foster engagement, and implement strategies to grow and nurture the community. This role often involves managing social media, forums, or other digital platforms, as well as analyzing community feedback to improve engagement. Remote Community Managers work from anywhere, using digital tools to communicate and collaborate with teams and community members. Their goal is to create a positive and active online environment that supports the organization's mission.

What are the key skills and qualifications needed to thrive in the Remote Community Manager position, and why are they important?

To thrive as a Remote Community Manager, you need experience in online community engagement, content moderation, and social media management, often supported by a background in communications or marketing. Familiarity with platforms such as Discord, Slack, Facebook Groups, and community management tools like Hootsuite or Sprout Social is common, and certifications in community management or digital marketing can be advantageous. Strong written communication, empathy, conflict resolution, and problem-solving skills help you build rapport and maintain a positive community atmosphere. These abilities ensure you can effectively foster engagement, support community growth, and manage interactions in a remote environment.

What are some of the main challenges Remote Community Managers face, and how can they be addressed?

One of the main challenges Remote Community Managers encounter is maintaining active engagement and positive interactions across diverse, online communities without face-to-face contact. Managing conflicts, moderating discussions, and preventing spam or inappropriate content also require constant vigilance and quick decision-making. To address these challenges, it's helpful to establish clear community guidelines, use reliable moderation tools, and develop routines for regular communication with members. Successful Remote Community Managers also stay adaptable and proactive, consistently encouraging participation and recognizing member contributions to foster a sense of belonging. Collaborating closely with marketing, product, or support teams can further help align community initiatives with broader company goals.

What are popular job titles related to Remote Community Manager jobs in Reston, VA? For Remote Community Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Community Manager jobs in Reston, VA look for? The top searched job categories for Remote Community Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Community Manager jobs? Cities near Reston, VA with the most Remote Community Manager job openings:
Remote Community Manager jobs near you
Infographic showing various Remote Community Manager job openings in Reston, VA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $61,316 per year, or $29.5 per hour.
Account Manager (REMOTE)

Account Manager (REMOTE)

Signal Vine, LLC

Alexandria, VA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Company Description

Signal Vine is in search of a professional Account Manager with a competitive, sales-oriented spirit to join our growing Customer Success team. You will play a lead role in managing the success and growth of an assigned portfolio of customers. This role requires a "can-do" attitude, the desire to be a proactive and creative problem solver, and passion for improving student outcomes in education. You will be responsible for developing account strategy, delivering annual customer retention objectives, and enhancing overall customer satisfaction for a portfolio of customers in the Higher Education space. This is a quota carrying position. 

Who We Are 

Signal Vine is the leading higher education AI messaging platform transforming how you reach, support, and engage students throughout their life-cycle. With over 50 million student interactions, Signal Vine's Blended Messaging personalizes engagement using AI, workflow automation, chatbots, and one-to-one messaging to keep students on the path to success.  Signal Vine has been improving enrollment and retention outcomes with a proactive approach across the entire campus and student lifecycle. 

Founded in 2013, Signal Vine was born out of Harvard University research conducted on reducing "Summer Melt" through advisor-led text nudges. With a proven use case to engage students, our team has combined expertise in software with mobile technology to build a product that has grown into higher education's most impactful two-way messaging platform. Today, hundreds of educational institutions are using Signal Vine to engage students, staff, and employees. From getting students to college and hitting enrollment goals, to retaining students and up-skilling the workforce, our customers are reaching their goals with help from the Signal Vine team. 

We believe in the power of conversation to build communities and to strengthen the opportunity for all to succeed. We are passionate about solving social issues through technological innovation and building a business we can all be proud of while doing it. We tie our success to that of others - the more people we help, the more successful we become. 

Job Description

What You'll Do

On a daily basis you will:

  • Build strong customer relationships by maintaining high levels of engagement and communication; conduct routine account performance planning and business reviews. 
  • Renew and expand customer contracts, meeting and exceeding personal and team quotas. 
  • Deliver both basic and advanced training sessions to ensure confidence with the platform and cultivate customer accountability. 
  • Advise customers on best practices for designing, implementing, and scaling their campaigns. 
  • Resolve customer issues, alone and through collaboration with other teams. 
  • Drive customer advocacy in the form of references, referrals, and case studies 
  • Perform data-driven reviews and analysis on customer portfolios to prioritize opportunity and risk. 
  • Contribute to the team culture of excellence. 
  • Identify potential issues and risks early in the implementation cycle and develop backup strategies and contingency plans for resolution. 
Qualifications

Who You Are 

First of all, you have a bachelor's degree from an accredited, four-year institution and:

  • At least 2-3 years of experience in Account Management or Customer Success. 
  • Undergraduate degree (BA/BS) from an accredited 4 year university. 
  • Experience managing a portfolio of clients including high profile customers, preferably colleges and universities. 
  • Experience in a SaaS startup environment. 

Additionally, during our interview process, our goal will be to learn more about you and yours will be to showcase your:

  • Ability to manage multiple priorities while maintaining strict attention to details. 
  • Excellent written and verbal communication skills; consistent diplomacy, tact, and poise when working through customer issues and escalations. 
Additional Information

What Else You Should Know

Part of the growing education technology presence in Alexandria, VA, we are located just down the road from Amazon HQ2. We've been recognized as one of DC's most enviable offices by DC Inno and we offer a rewarding culture that promotes teamwork, growth, and enjoying our day to day roles. Our high growth business provides employees with a great opportunity to grow in their careers.

  • Competitive salary with individual commission structure
  • Medical (employer paid), dental, and vision insurance plans
  • 401(k) plan with company match
  • Generous paid time-off and holiday schedule with additional floating holidays
  • Casual office attire and pet-friendly office

What Now? 

Come join us as we build an exciting company that sits at the intersection of education and cutting-edge, AI-backed technology.

Apply