ZipRecruiter

Log In

2

Remote Communications Jobs in Florida (NOW HIRING)

MDS Communications

Remote Call Center Agent

Orlando, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift ... AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ...

MDS Communications

Remote Call Center Associate

Tampa, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift ... AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ...

MDS Communications

Remote Call Center Agent

Orlando, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift ... AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ...

MDS Communications

Remote Call Center Agent

Tampa, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift ... AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ...

MDS Communications

Remote Call Center Associate

Tampa, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift ... AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ...

previous page

Showing results 41-60

All JobsCommunications JobsRemote Communications JobsRemote Communications Jobs in Florida

Remote Communications information

See Florida salary details

$19.4K

$23.5K

How much do remote communications jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote communications in Florida is $23,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $21,300.00 and $21,700.00 per year, depending on experience, location, and employer.

What does a remote communications do?

As a Remote Communications professional, your daily tasks often include drafting and sending internal and external communications, managing virtual meetings or webinars, coordinating with team members across various locations, and utilizing digital tools to ensure information is shared efficiently. You may also be responsible for maintaining content calendars, creating newsletters or announcements, and monitoring communication channels for feedback or inquiries. Clear documentation and asynchronous updates are important, so strong organizational skills are a must. This role is highly collaborative and relies on regular engagement with colleagues to support company goals, maintain morale, and keep projects on track.

What are the key skills and qualifications needed to thrive in remote communications, and why are they important?

To thrive in Remote Communications, you need strong written and verbal communication skills, proficiency in digital communication platforms, and usually a degree in communications or a related field. Familiarity with tools like Slack, Zoom, project management software, and CRM systems is often required, and certifications in digital communication or remote work platforms can be beneficial. Self-motivation, time management, and collaboration are key soft skills for maintaining productivity and building relationships from a distance. These competencies ensure that you can effectively connect teams, facilitate information flow, and maintain cohesion within a remote work environment.

What is a remote communications?

A Remote Communications job involves managing and facilitating digital communication between individuals, teams, or organizations that operate remotely. This role may include tasks such as coordinating virtual meetings, handling email correspondence, managing collaboration tools, and ensuring effective information flow. Professionals in this field often work with technologies like video conferencing, instant messaging, and project management platforms to support seamless communication. Strong written and verbal communication skills, along with proficiency in remote collaboration tools, are essential for success in this role.

What are the most commonly searched types of Communications jobs in Florida? The most popular types of Communications jobs in Florida are:
What are popular job titles related to Remote Communications jobs in Florida? For Remote Communications jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Communications jobs in Florida look for? The top searched job categories for Remote Communications jobs in Florida are:
What cities in Florida are hiring for Remote Communications jobs? Cities in Florida with the most Remote Communications job openings:
Remote Communications jobs near you
Infographic showing various Remote Communications job openings in Florida as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 84% Full Time, 12% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $23,818 per year, or $11.5 per hour.

Remote Contact Center Supervisor

Hotwire Communications

Fort Lauderdale, FL • Remote

Full-time

Re-posted 27 days ago

Hotwire Communications rating

8.3

Company rating: 8.3 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

18th of 97 rated telecommunications companies

Job description

The Contact Center Supervisor is responsible for overseeing and managing a group of customer engagement specialists on-site or remote. This position will consistently ensure that the highest level of service is provided to our customers.

RESPONSIBILITIES:

  • Lead and manage a team of customer engagement specialists to ensure successful processes for schedule adherence, call center queues, timeliness of issue resolution, and quality and training needs.
  • Provide coaching and mentoring to team to create and foster engagement, as well as a high- performance culture.
  • Oversee the accurate review and completion of escalated work items and working with other departments to ensure timely resolution.
  • Oversee the daily management of call/ticket resolution call center service level requirements (Metrics) ensuring timely call pick up, wait times and abandonment rates as well as timely resolution and follow through
  • Monitor team members email and department communication to ensure proper feedback is provided as necessary.
  • Analyze and identify opportunities through call monitoring and escalation trends to enhance the customer experience
  • Review the performance of staff, identifying training needs and partnering with internal Training & Quality team to implement training opportunities for new and existing team members
  • Partner with management to identify areas of opportunity to improve the customer experience
  • Work closely with our partners and internal areas to identify and resolve issues in order to provide clients and advisors with exceptional service.
  • Act as management escalation point for escalated calls
  • Support all Customer Contact Center process including but not limited to schedule adherence, department and CES metrics, scorecards, quality assurance, etc., You must maintain a system for providing feedback to agents on a bi-monthly and monthly basis.
  • Keep abreast of new company products, services and procedures to ensure thorough team communication.
  • Maintain positive department morale through, subordinate feedback and establishes promotions, contest, events, etc. to keep a positive work environment.
  • Work with management on Customer Contact Center initiatives.
  • Appropriately escalate customer dissatisfaction with call center leadership team.
  • Other duties as assigned by Supervisor.

MINIMUM QUALIFICATIONS:

  • Demonstrated ability and experience in providing leadership and motivation
  • Working knowledge of Call Centers concepts, practices and procedures
  • Knowledge of cable and telecommunications products and services
  • At least 2 years’ experience in call center and customer service center role
  • At least one year of AMDOCS experience strongly preferred
  • Superior customer service delivery skills
  • Focused, driven to achieve
  • Ability to work a flexible schedule that includes, days, evenings, weekends and holidays

What Hotwire Communications employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom