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Remote Collections Jobs in Decatur, GA (NOW HIRING)

AlgoBrain Inc

Core Java Developer

Atlanta, GA · Remote

Core Java Developer Location : Remote Exp: 9+ years Visa : GC and USC Core java, Java8 Spring Boot, Spring JPA Collections, Multi-threading SQ Drop email to salman@ridgeitsolutions .com Additional ...

AlgoBrain Inc

Core Java Developer

Atlanta, GA · On-site +1

Core Java Developer Location : Remote Exp: 9+ years Visa : GC and USC Core java, Java8 Spring Boot, Spring JPA Collections, Multi-threading SQ Drop email to salman@ridgeitsolutions .com ...

Downs Law, LLC

Be Seen First

Experienced Contract/Remote Attorney for Civil Litigation Practice

Atlanta, GA · Remote

$100K - $200K/yr

... collections, construction, and HOA disputes. We take pride in being personal, trustworthy ... The position is fully remote, with the option to work in the office if desired, to ensure maximum ...

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Remote Collections information

See Decatur, GA salary details

$12

$20

$29

How much do remote collections jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote collections in Decatur, GA is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Decatur, GA? The most popular types of Collections jobs in Decatur, GA are:
What are popular job titles related to Remote Collections jobs in Decatur, GA? For Remote Collections jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Decatur, GA look for? The top searched job categories for Remote Collections jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Collections jobs? Cities near Decatur, GA with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Decatur, GA as of May 2026, with employment types broken down into 39% Full Time, and 61% Part Time. Highlights an 16% Physical, 1% Hybrid, and 83% Remote job distribution, with an average salary of $43,590 per year, or $21 per hour.
Collections Customer Service - Partially Remote

Collections Customer Service - Partially Remote

Carmax

Alpharetta, GA • On-site, Remote

$16.50 - $22/hr

Full-time

Posted 3 days ago

CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 365 frontline employees who took The Breakroom Quiz

27th of 712 rated retailers

Job description

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144CarMax, the way your career should be! 

Resolve customer issues while working for an industry leader

At CarMax Auto Finance we put the needs of our customers first, while helping to make the car buying experience better.  Exceptional customer service is at the heart of everything we do and drives CarMax to be industry leaders.  You’ll work with different departments and teams to help resolve customer questions/issues, and help to influence and educate customers on their account.  In this role you will work with our customers to ensure their car buying experience has been an excellent one and keep CarMax as the company of choice for car buying.  This is a hybrid work arrangement after 90 days and successful performance in role.

What you’ll do

  • Make outbound collection calls in addition to taking incoming calls to/from customers and influence customers to make payments on the past due account. 
  • Educate customers regarding their account, finance charges accruals, late fees, credit reporting, payment options and account management options all while annotating accounts in inter-company systems to document all interactions.
  • Advise customers of the status of their account by reviewing account information and influencing customers to make payments on the account.
  • Work with other departments/personnel where necessary to resolve customer concerns. 
  • Perform the above functions while meeting department expectations.

Improve customer experience with every interaction

Empathy with our customers, and transparency in every interaction are vital to your success.  From dealing with complex customer issues to posting payments, you will balance the needs of our customers with meeting the metrics and expectations of your position.  You will effectively resolve customer issues, while helping CarMax Auto Finance to meet their bottom line and performing all tasks in accordance with applicable policies/laws. 

Qualifications and requirements

  • High school diploma or 1 month related experience/training.
  • Basic to moderate computer knowledge and keyboard skills including minimum accuracy requirements. 
  • Multi-task in a high energy standard office environment.
  • Speak and listen effectively with CarMax customers via phone and tolerate stressful interactions with customers.
  • Ability to recognize problems, resolve or escalate as needed, including using a variety of talk offs to influence the customer to make a payment to keep the account current.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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